Partridge House

Heath Hill Avenue, Bevendean, Brighton BN2 4LS
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9.1 33 Reviews
  • Partridge House, Brighton
Partridge House is situated in Bevendean in Brighton and is well-respected amongst the local community for providing effective care accommodation for older people that live with dementia, as well as looking after those with physical disabilities.

The purpose-built home is ideal for those needing a long-term home with wheelchair access and a spacious environment perfect for those with mobility issues, that includes en-suite facilities and specially equipped bathrooms.

Partridge House maintains a programme of social activities that are aimed towards improving residents' physical and emotional well-being, when they are not enjoying the generous grounds and local amenities.

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Care Provided by Partridge House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Bethany Down (Manager)
  • Admission Criteria
    • Restricted admission criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Partridge House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,400
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • Self-Funded Nursing Care £1,500 – £1,500
    • Self-Funded Nursing Dementia Care £1,600 – £1,600
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,500

  • Respite Care Fees are subject to an assessment of individual needs.
  • (these prices are only a guideline, please contact Partridge House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Unrestricted visiting


  • Parking

  • 20 parking spaces with ample on street parking in addition.


Partridge House Reviews (33)

Total of 33, showing 1-20
9.1

Partridge House has a Review Score of 9.1 (9.139) out of 10, based on 8 reviews in the last 2 years. Over all time Partridge House has 33 reviews.

Overall Experience

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Date Published

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Review from Jennifer T (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I visited Partridge House I knew it would be a home where my mother would be well taken care of. The carers are always smiling, happy and courteous, nothing is too much trouble for them to do. As a visitor, I have witnessed the close bond the carers have with the residents, always attentive,
kind and caring. The bright and colourful surroundings also provide stimulation with the colourful murals and large windows for the residents to gaze out onto the garden. 
My mother was reluctant to leave home for respite but the carers were able to put her at ease and made her feel at home, they were very understanding.
The manager has been brilliant at accommodating my requests for respite, sometimes at short notice. The regular breaks enable me to recharge my batteries. It's a great comfort to me to know she is receiving the best care at Partridge House.

Reply from Bethany Down, Home Manager at Partridge House

Thank you for sharing your experience. Look forward to seeing you again soon.


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Review from G A (Son of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely environment - so glad I found this place for my mum. Staff are so welcoming and brilliant fun to chat to and nothing is too much to do for them. So grateful. So happy knowing my mum is settled and in such safe hands. Thank you everyone!

Reply from Bethany Down, Home Manager at Partridge House

Thank you so much for your wonderful review! We are delighted to hear that you and your mum are happy with Partridge House Care Home.


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Review from Colin A (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was placed in Partridge House on a temporary basis (six weeks) following her Dementia care at the hospital.
Although this temporary placement was not appropriate for my mum’s needs, I have nothing but praise for the entire team at Partridge House for the care and dignity they showed towards
my mum, and for treating her as an individual.

Reply from Bethany Down, Home Manager at Partridge House

Thank you for your feedback! Kind regards.


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Review from Barbara B (Wife of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia and spent 2 weeks in Partridge House in order to give me time to recharge my batteries. The manager and her wonderful team of nursing staff and carers did a sterling job of caring for him. The interaction of the staff with the residents was very friendly as he was treated like
family which created an air of positivity. The staff are all very helpful and attentive not only to the residents but also to the needs of visitors. Meals were eaten with other residents and were taken on walks and encouraged to participate in activities that were offered. The home was clean and tidy. Thank you everyone for looking after him. Keep up the good work.

Reply from Chante Woodley, Marketing Coordinator at Partridge House

Thank you very much for your fantastic review of Partridge House care home. It was our pleasure to care for your husband, and we are so glad you are very happy with the way we looked after him. We were so delighted to have had you both as part of our Partridge family and you are more than welcome anytime. We shall ensure all the team sees your wonderful words of appreciation to them. Wish you all the best.


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Review from Tina N (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There have been many changes since my mum moved into Partridge House over 5 years ago. In particular in relation to staff and change of ownership. A year ago there was a high turnover of agency staff which was far from ideal. Since then the new management has done a fantastic job in turning things around
and there is now a great team of permanent staff. Due to the wonderful care and attention Mum is receiving from the staff she is happier and more content than she has ever been since moving here which is a huge comfort to me. Mum's needs are being met and I am truly grateful for the loving care that she receives. The activities and social events that are organised throughout the year are great fun for both residents and visitors. The home is bright and spacious and once again it now has a happy and welcoming family atmosphere. I am so happy and lucky that my mum lives at Partridge House and would like to say a big thank you to all the staff for their care and hard work.

Reply from Priyanka Gadhe, Marketing Administrator at Partridge House

Thank you very much for taking out the time to leave us an amazing review of Partridge House care home. We are so delighted to hear that you’re satisfied with the quality-of-care your mom is receiving during her stay. At Partridge House care home, we strive to provide exceptional care service to all our residents. We shall ensure all the Partridge house team sees your wonderful words of appreciation. Kind Regards.


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Review from Lisa H (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care Mum receives. I truly admire the staff and how hard they work in difficult circumstances at times. They are attentive to Mum and I love seeing her smile and enjoying life, even though the dementia is progressing. I have so enjoyed the activities, bbq and quiz night. Mother's
day tea was truly delightful. I follow the website and enjoy the weekly reports on how Mum is doing. The staff are always welcoming and I feel so lucky knowing that Mum is well cared for.

Reply from Priyanka Gadhe, Marketing Administrator at Partridge House

Thank you so much for taking out time to leave us a fantastic review. We are glad that you are happy with the quality-of-care your mom received during her stay. At Partridge care home we are committed to providing comfort and compassion to our residents. We are grateful for the trust you placed in our care team and appreciate your thoughtful review. Warmest regards.


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Review from Lesley C (Friend of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Things were a bit dire here this time last year; however, the new management and permanent staff have improved things immensely. My friend is more settled now, and I don't worry about him quite so much when I'm not there. There is still some way to go with improvements, but they are heading in the right
direction now.

Reply from Priyanka Gadhe, Marketing Administrator at Partridge House

Thank you so much for taking out time and sharing your feedback about the Partridge House care home. We are glad to hear that you’re satisfied with the quality-of-care you friend is receiving during their stay. Kind regards.


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Review from S W (Husband of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my wife first moved into Partridge Nursing home. I had great reservations regarding whether I had made the right decision as there were several issues that came to light regarding care and support for her needs, and the lack of staff. However, what I did not know at the time was that the home was
in the process of changing ownership, which has made great efforts to move forward which I hope will continue to see more improvements.

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Review from Rosa W (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent two weeks in Partridge House while her bathroom was being adapted. All the staff were really friendly and professional. My mum enjoyed her time there.

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Review from D E (Sister-in-law of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's like a family home, makes you feel very welcome, care is great! A lot of work has been put into this place to make all residents happy and visitors. Nothing seems to be too much trouble for the current team. Partridge House Care Home is a happy place.

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Review from D L (Friend of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like Partridge House, my friend is safe, the food is great and his needs are met. My friend has a choice and is supported when doing the very few things that he enjoys. I hope my friend will improve whilst here as regards his mobility.

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Review from K M (Daughter of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother needs to know her carers in order to trust them. She has been through some difficult times with a high turnover of agency staff. I feel hopeful that in the near future she will benefit from key workers who know her needs and can give ongoing, sustained care, and address concerns to. The environment
is really improving including the dining room facilities etc.

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Review from A L (Son of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Providing very good care for my dad.

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Review from Jackie (Daughter of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been at Partridge House for one month and already has settled in really well. The care that Partridge House provides to my father is amazing. They have the most caring, wonderful nurses and carers, who treat residents with the utmost respect and dignity. The staff are always happy
to answer any questions and my family and I are always made welcome. Many thanks to all the amazing people that work there and look after my father so well.

Reply from John Howgate, Registered Manager at Partridge House

Thank you so much for your kind words. I will pass these onto the team.


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Review from Kenneth T (Son of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff of Partridge House always try to create stimulating months throughout the year, but particularly December and the run up to Christmas. Most weeks there are entertainers, singers, school choirs, small bands and all residents are well fed and entertained.
The care home itself
is extremely well kept, cleaned, maintained and well run. I am always kept informed of any health problems with my mother and measures taken to help her.

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Review from John T (Son of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Partridge House in August 2018 as a resident. My brothers and sisters cannot be any happier for him being there. The staff are 100% committed to their work and are really dedicated and friendly. As much as we love my father we know he is in the best place and is looked after with love
and care. If ever I have to be placed in a care home I hope my family choose Partridge House such is my confidence in Partridge House.

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Review from Debbie (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother hasn't been at Partridge House long. She has severe vascular dementia with behavioural and psychological symptoms. If you are looking for friendliness, kindness, compassion and endless patience - that is what I have found here, not just for my mother but for me too! I hope she settles because
I know she will be safe here.

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Review from Helen S (Friend of Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found that the staff are always polite and helpful. My friend has been really ill but when she sees the staff she greets them with a smile and seems really happy. She always appears to be in a comfortable position in bed with cot sides up even though she may be asleep. The staff have to feed
my friend usually but are very careful and give her adequate time.

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Review from Alison S (Wife of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for four years with Alzheimer's disease and heart conditions aged 77. The care home always very welcoming to friends and family at any time including meals. Staff and record keeping very professional and accurate. Wonderfully clean and bright interior with a sunny private
garden, caring staff always helping residents with individual needs. Social events organised. First class home which has looked after my husband in the best way I could wish for in every aspect of care.

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Review from Janis J (Husband of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this nursing home for only 4 months. I am very happy with the quality of care he is receiving. The carers I have met on my visits really live up to their name. They genuinely care and are interested in getting to know the residents and try, when possible, to interact with them.


I

depend very much on the carers who are on duty at the times of my visits to let me know that my husband has been doing, eating, sleeping etc. There seems to be no way to automatically advise relatives without more admin/paperwork.

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Current Review Score: 9.1 (9.139)

Overview of Review Score

The Review Score of 9.1 (9.139) out of 10 for Partridge House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.387 for Partridge House is calculated as follows: ( (46 Excellents x 5) + (37 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 93 Ratings = 4.387

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.752 Points relating to the number of positive Reviews for Partridge House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 8 Positive Reviews ÷ 8.4 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 13 Mar 2025

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.


Awards / Recognitions (9)

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Meet the Team (1)

Beth

Beth Downs

Job Title: Home Manager

Joined: 2023

My name is Beth and I am the proud manager of Partridge House Nursing Home in beautiful Brighton.


I have been working within the care sector since I left college and have worked my way up through my career, from care assistant to senior carer, to deputy, and finally Home Manager gaining invaluable experience and knowledge along the way.


I have worked as a manager for over 8 years in adult care services including care homes, nursing homes, outreach services, charity-based services, and community-based projects, supporting people with various disabilities, illness, mental health needs and dementia. This allowed me to grow and develop personally as well as in my career, through engaging directly with the people using the services to gain valuable insight and understanding of their individual needs and abilities.


I have been privileged to have been able to attend many courses that have shaped me into becoming the manager I am today, Including Levels 3 & 4 Health and Social Care, Level 5 Management of People Services and gaining a bachelor's degree in LLB Law, where I was able to focus my studies on mental health and social care law as well as business management.


Frequently Asked Questions about Partridge House

What types of Care is Partridge House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Partridge House provide?

Palliative Care is an additional type of care provided.

How many Rooms does Partridge House have?

There are 42 Single Rooms.

What are the Facilities & Services at Partridge House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Partridge House to the centre of Brighton?

2.1 mile(s) as the crow flies, distance by road may be significantly further.