Patcham Nursing Home

Eastwick Barn, Eastwick Close, Patcham, Brighton BN1 8SF
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9.5 40 Reviews
  • Patcham Nursing Home, Brighton
Welcome to Patcham Nursing Home, nestled on the edge of the vibrant city of Brighton. The dedicated team is experienced in addressing a wide spectrum of care needs, with a commitment to meeting the challenges of modern care provision while adhering to regulatory standards, ensuring the highest quality of care for residents.

Patcham Nursing Home is proud to offer a versatile lifestyle that caters to the individual needs and preferences of each resident. The charming historic barn conversion, beautifully adapted to provide comfortable living spaces, adds a unique touch to the home. Additionally, residents can enjoy the tranquillity of the cottage garden, providing a peaceful retreat in the heart of the community.

The team prioritises resident satisfaction, placing it at the core of their values and decision-making processes. The goal is to ensure that every resident receives personalised care that respects their personal dignity and interests.

Whether you're a resident, family member, or prospective resident, the doors at Patcham Nursing Home are always open to welcome you.

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Care Provided by Patcham Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Victoria Bobes (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Patcham Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Nursing Care from £1,650
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,650
  • (these prices are only a guideline, please contact Patcham Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Patcham Nursing Home Reviews (40)

Total of 40, showing 1-20
9.5

Patcham Nursing Home has a Review Score of 9.5 (9.544) out of 10, based on 8 reviews in the last 2 years. Over all time Patcham Nursing Home has 40 reviews.

Overall Experience

  • 37
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Review from H B (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Patcham Nursing Home looked after my father for four months and provided a very high standard of care. It was by far the best of the homes we saw and we were relieved to get a place. The staff were uniformly excellent, showing patience, kindness and a genuine interest in my dad. They were also kind
and generous with me, my sister and mother. There was never a moment when I doubted the care he was getting. Thank you to everyone there who made a sad and difficult time a little easier.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you for your positive comments and for allowing us to care for your father. We will share your comments with the staff who welcome feedback from families and visitors.


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Review from Jeff C (Son of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursing home should be proud of the way they cared for my mum. From staff to management she was treated with kindness and respect. Nothing was too much trouble and when any concerns were raised they were promptly resolved. As a family, we thank you.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you so much for taking the time to leave such a lovely review. It was a pleasure to have your mum in our home.


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Review from Sara W (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Patcham Nursing Home is wonderful! The staff are endlessly kind, patient and understanding. They welcomed all of us and were always there to talk to and to listen. They created such a lovely, warm and friendly atmosphere. They laughed and cried with us and always kept us informed. They were so lovely
with our mum and spent a lot of time really getting to know her and allowing us to visit at any time, night or day. They made such a huge effort to organise fun activities from guitar players to magicians, to poetry readings, art sessions and games afternoons, and even had visits from a gorgeous therapy dog. The lovely, home-cooked food made such a difference, along with the regular teas and coffees. An added bonus was the pretty garden and fairy lights. Many visitors commented on how lovely the staff were, and although our amazing mum was only there a short while, we would recommend this lovely nursing home.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you for your positive comments, which will be shared with the staff at Patcham Nursing Home.


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Review from Veronica M (Daughter-in-law of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been really impressed with Patcham Nursing Home. The staff are friendly, kind and respectful, and we really appreciate how kind they are to all of us when we visit our father-in-law.
It's lovely to know that he is in good hands.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you so much for taking the time to share your rating with us. I will share your review with my team. It is a pleasure to look after your father-in-law.


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Review from Jane D (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have wished for my dad to be anywhere else other than Patcham Nursing Home. From my initial visit to Dad being cared for at Patcham was 4 days including his day of arrival. All staff looked after and cared for my dad wonderfully, nothing was too much trouble, if Dad wanted ice cream for breakfast
then that was what Dad had. Dad received the best palliative care we could have asked for. Not only did all the staff look after Dad they also looked after me. I just want to say a massive thank you to everyone for making Dad's last week as comfortable and caring as possible, it gave me great comfort knowing he was being looked after by you all.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you for your positive comments and for allowing us to care for your dad.


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Review from S J (Next of Kin) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall care was pretty good. Unfortunately my husband didn't recover. He was only there for 1 month.

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Review from David H (Son of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives the very best in care at Patcham. The management and staff have become like family. She has now been at the home for 6 months and we couldn't be more grateful for the effort they put in every day to make sure she is happy and comfortable.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you for your kind feedback. This will be shared with the team.


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Review from Sally K (Friend of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception the entire staff at Patcham Nursing Home has been superb: thoughful, knowledgeable and caring. We are so happy that my friend ended her days in the home.

Reply from Katie Wilkinson, Regional Manager at Patcham Nursing Home

Thank you for your kind feedback which we will share with the team, regards.


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Review from Malcolm M (Respite Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay at Patcham Nursing home. The staff were very good.

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Review from A W (Son of Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very content and enjoys being here.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you for your positive feedback. It is a pleasure to support your mum.


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Review from Nicos C (Resident) published on 6 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my first time in a care home. I'm very pleased with everyone looking after me. The staff doing their job perfectly and working hard. The staff are very, very good.

Reply from Victoria Bobes, Manager at Patcham Nursing Home

Thank you for your positive comments which will be shared with the staff.


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Review from N S (Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for rehab after breaking my hip. I have found the care and support given by all the staff has been excellent and has helped me make a good recovery. Having access to regular physio and OT support has been brilliant. The home is bright and cheerful with excellent facilities, and I have
been able to direct my own stay as much as I wanted to. I have appreciated this opportunity to recover. Thank you.

Reply from Katie Wilkinson, Regional Manager at Patcham Nursing Home

Thank you for kind feedback which we will share with the team, regards Katie Wilkinson


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Review from P F (Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have experienced first-class care and friendship from all staff. I have no complaints.

Reply from Victorita Bobes, Manager at Patcham Nursing Home

Thank you for your kind comments which will be shared with the team at Patcham Nursing Home.


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Review from L P (Daughter of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well at Patcham Nursing Home after a couple of weeks in hospital. The standard of care and support for me and for relatives is very good. All staff are kind, caring, friendly, chatty and professional, treating mum with dignity at all times. Her room is cosy, clean and safe and she
has a buzzer to call staff if she needs help. Hot meals offered look delicious and enjoyed by mum (although small appetite!). The garden area is beautiful for residents and visitors to relax in. Home feels safe for all as strict covid checks are followed and PPE worn. Thank you!

Reply from Victorita Bobes, Manager at Patcham Nursing Home

Thank you so much for taking the time to leave such a lovely review. It is a pleasure to have your mum in our home.


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Review from R T (Son of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Patcham are terrific. They are kind and thoughtful and go the extra mile to make my mother feel comfortable, cared for and special. Throughout Covid in particular, when visiting was impossible, it was so reassuring to know that such an able, committed and caring staff team were looking after
her. As a family, we felt very grateful.

Reply from Ilze Careless, Regional Manager at Patcham Nursing Home

Thank you for your lovely feedback. We will share your feedback with the team who love caring for your mother.


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Review from Michael P (Son of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to Patcham Nursing Home for end of life care. It was unfortunate that this coincided with the national lockdown because of COVID and although the home remained COVID-free, visiting was severely restricted. However, the staff and management were more than helpful in finding a way for us
to see Mum, especially in her final days. She didn't want to be there but knew it was for the best and we found the staff to be very caring and considerate. They also helped organise the appropriate funding.

Reply from Patricia Hurst, Manager at Patcham Nursing Home

Thank you for your lovely comments. It has been a difficult time for all during this pandemic.
It was a pleasure to care for your mother who was a remarkable woman. The staff at Patcham wish you well and keep safe.


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Review from J W (Daughter of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Difficult under covid conditions - I have not been inside. My father was happy during his stay and sad to leave.

Reply from Patricia Hurst, Manager at Patcham Nursing Home

Thank you for your feedback in these difficult times.
It was a pleasure to see your father improve and return home.
We wish him well.


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Review from L F (Daughter of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time we have had an elderly parent come to Patcham. Based on the care my dad received albeit short we were adamant that mum was to go to Patcham should the need arise. Mum was given a short time to live after a short illness and the staff pulled out the stops to get mum into the care
of them and away from hospital. All the staff are amazing, hardworking and friendly, so caring and treated mum with dignity.

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Review from J J (Sister of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister has been a resident at this home for a few years. She has MS and she has a bright room to the front of this building. Unfortunately, she has not had hot water in her room for some two months, on my last visit last week, the heating was not working, a great worry for relatives with the weather
getting colder. I know it's an old building but maybe things need attention! The decorations in the interior are looking brighter and cleaner, a vast improvement.

Reply from Patricia Hurst, Manager at Patcham Nursing Home

Thank you for your review. We are carrying out a refurbishment of the home with newly painted corridors and new flooring.
Several rooms have already been redecorated. New flooring choices were given to your relative who chose her carpet colour, your relative declined the offer and the work was cancelled.
Monthly water temperature charts over 6 months show the average temperature has been between 37 to 39 degrees which is in the range of safe water temperatures. An engineer has checked the heating system plus water temperatures and all deemed in working order.
We always welcome feedback and would encourage you to please inform us of any concerns at the time of your visits. You can do this by speaking with the manager or the nurse in charge to enable actions to be arranged in a timely manner.
We aim to provide a safe, caring and responsive service, therefore, your comments are valued.


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Review from J W (Daughter-in-law of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Resident very well cared for, family always made very welcome, and staff cannot do enough for us all. Never feel like a visitor, we feel like family as soon as we enter the home. Very clean. Have enjoyed excellent meals with the resident.

Reply from Patricia Hurst, Manager at Patcham Nursing Home

Thank you for your positive comments and for allowing us to care for your relative.
We will share your comments with the staff who welcome feedback from families and visitors.
Please feel free to continue to enjoy meals with your relative as social engagement is very important to our residents.


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Current Review Score: 9.5 (9.544)

Overview of Review Score

The Review Score of 9.5 (9.544) out of 10 for Patcham Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.744 for Patcham Nursing Home is calculated as follows: ( (72 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 90 Ratings = 4.744

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Patcham Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Victoria

Victoria Bobes

Job Title: Care Home Manager

Welcome to Patcham Nursing Home, located in Patcham, Brighton.


The team at Patcham Nursing Home are the home’s greatest asset. We operate an open-door policy with a focus on great teamwork, motivating individuals, and management supporting staff and residents on the floor.


I believe that Patcham Nursing Home Home thrives thanks to our friendly team and our home-from-home feel. We are like one big happy family!


Frequently Asked Questions about Patcham Nursing Home

What types of Care is Patcham Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Patcham Nursing Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Patcham Nursing Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Patcham Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Patcham Nursing Home to the centre of Brighton?

2.8 mile(s) as the crow flies, distance by road may be significantly further.