All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
Visitors are welcome at any time
Onsite car park available
The Pines Care Home has a Review Score of 9.7 (9.692) out of 10, based on 11 reviews in the last 2 years. Over all time The Pines Care Home has 69 reviews.
Review from Mary W (Daughter of Resident) published on 20 September 2016
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Overall Experience
4.0 out of 5
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Review from Stephen G (Son-in-law of Resident) published on 19 September 2016
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Overall Experience
4.0 out of 5
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Review from Tony A (Son of Resident) published on 19 September 2016
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Overall Experience
5.0 out of 5
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Review from Terry J (Son of Resident) published on 1 June 2016
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Overall Experience
4.0 out of 5
The current state of affairs at the home is illustrated by
It is with some trepidation that we chose a nursing home for our mother. We are grateful that the home was able to match the high aspirations that we had for her care. It is a tribute to the professionalism of the service staff. They deserve an equally professional management team. Let’s hope they get it soon.
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Review from Sophie C (Friend of Resident) published on 11 May 2016
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Overall Experience
5.0 out of 5
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Review from D E (Resident) published on 4 February 2016
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Overall Experience
4.0 out of 5
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Review from D N (Resident) published on 3 February 2016
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Overall Experience
5.0 out of 5
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Review from E S (Granddaughter of Resident) published on 3 February 2016
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Overall Experience
5.0 out of 5
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Review from R N (Resident) published on 3 February 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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The Review Score of 9.7 (9.692) out of 10 for The Pines Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.692 for The Pines Care Home is calculated as follows: ( (102 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 130 Ratings = 4.692
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Pines Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Feb 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2014
I am a committed and dedicated Home Manager, I'm passionate about enriching the lives of our residents by delivering the highest standards in care and quality of life. I'm passionate about promoting individual choice for residents, allowing them to feel empowered. I was awarded a staff award for ‘Local home, national family’ in recognition of hard work and dedication to my role.
Job Title: Well being & Activity Coordinator
Dora ensures all residents are included in activities at our care home in Brighton. Dora was awarded a staff award for going out of her way to make residents feel special. In spending time getting to know those under our care, Dora provides activities, outings and entertainment that reflect residents’ interests, enabling people to retain their links to the community in Hove.
Job Title: Chef Manager
Attila has been Chef Manager at The Pines since 2014. He takes pride in providing consistently high quality food for residents every day. He is involved in nutritional care planning for each resident, ensuring that special diets and personal preferences are catered for. He is always looking for new ideas and opportunities to add variety to the menu.
Job Title: RGN Nurse
Anna has worked at The Pines Care & Nursing Home since 2004, she loves getting to know the residents and is passionate about providing the very highest standards of nurse care and support.
Job Title: Care Assistant
Jenny has worked at The Pines Care & Nursing Home for three years, she lives locally in Hove and loves working with the residents. She takes time to get to know each resident and discover their likes and dislikes.
