Seaway Nursing Home

33 Vallance Gardens, Hove BN3 2DB
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9.2 19 Reviews
  • Seaway Nursing Home, Hove
Seaway Nursing Home in Hove offers residents the chance to visit and walk along Hove seafront. The home is close to the local shops and regular trips are made for the clients where they can shop and enjoy a coffee in the local community.

With 19 bedrooms some of which have en-suite facilities, Seaway is a small friendly, home.

There is 24 hour registered nursing care provided and residents are helped to achieve their full potential in a secure and comfortable environment.

There is a large comfortable lounge which looks out on to the back garden.

A dedicated activity coordinator provides group and individual activities. Visiting entertainers are regularly booked for the clients.

On-going training is provided to all staff on the premises.

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Care Provided by Seaway Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 20 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joana Pestana (Manager)
  • Admission Criteria
    • Needs assessment carried out prior to admission
    • Ages 45+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Seaway Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


Seaway Nursing Home Reviews (19)

9.2

Seaway Nursing Home has a Review Score of 9.2 (9.248) out of 10, based on 6 reviews in the last 2 years. Over all time Seaway Nursing Home has 19 reviews.

Overall Experience

  • 14
  • 5
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Date Published

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Review from Joy E (Wife of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband moved into Seaway, the cook told me that all the staff were 'super lovely'. She was not exaggerating. The kindness and care both my husband and I received was, in my opinion, exceptional. Sadly my husband died after 6 short weeks, but in those weeks I grew to be very fond of these smiling,
cheerful, kind and very hard-working people looking after my husband so well and hugging me when I visited. Seaway should be your first choice of a nursing home for anyone you love and want the best of care for. I shed tears when saying goodbye to these dear people.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for taking the time to leave us some feedback. Your words are greatly appreciated.


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Review from N H (Friend of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely friend spent his last months at Seaway. It was the happiest months he had had in a long time. The staff treated him like family and took excellent care of him. His rights and choices were always honoured and respected. He was able to see his days out spending time in the lovely garden doing
what he loved best without judgement. We were always welcomed as visitors no matter the time or the day. All the staff are kind and polite and he loved them all. Thank you for making his last months so happy.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for taking the time to leave us a review and for your kind words about our home.


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Review from Susan S (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Seaway Nursing May 2022. She sadly passed away on 2nd February 2024. The care she received was outstanding. She loved all the staff. As soon as I met the staff, I knew she was in good hands. Whatever she asked for, they provided. They kept me informed of any issues. I could call
them at any time. All members of staff were important to her including the cleaner, handyman and all nursing and care staff. The care was exceptional.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for taking time to leave us a review. We are very happy that we filled your expectations. Many thanks for your kind words.


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Review from Martin V (Son of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seaway Nursing Home is such a friendly, clean and welcoming environment, made so by its exceptional staff. The fed, nursed and cared for my dear mother in the last days of her life. She felt entirely at home, welcome and extremely well cared for.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for taking the time to leave us a review. Your comments are much appreciated, and we are glad you feel this way.


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Review from Stephen L (Son of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving in 18 months ago my Mother's health is better than anything pre-2020. The care and attention she has received from a wonderful group of staff has been exceptional. We have huge peace of mind knowing she is in a warm, clean and safe environment.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for taking the time to give us your feedback. Much appreciated.


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Review from Darryl M (Friend of Resident) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

You can hear some horror stories when it comes to care homes. In my experience, I have found Seaway Nursing Home friendly, caring, kind and safe. Staff are approachable and professional, even when working under pressure. I am confident that my loved one receives the care she needs in a safe environment.
You cannot put a price on peace of mind.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for taking the time to leave us a review. Your feedback is greatly appreciated.


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Review from M V (Respite Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was fortunate to be able to spend 2 weeks in Seaway recovering from major surgery. My partner had been admitted there in 2019 following a severe stroke, he was paralysed on his right side and had complex care needs. I was unable to continue visiting on a daily basis from home and so it was a great
relief to be in Seaway and able to see him daily. The staff went out of their way to make my stay extremely comfortable and pleasant including decorating my room and arranging for my partner to participate in my 70th Birthday celebration which happened to coincide with my stay. My wound was checked and redressed skillfully and I was able to rest in a warm, friendly supportive environment which had a positive impact on my recuperation and overall recovery. It was a huge comfort to know my partner was in kind, knowledgable and safe hands and was treated with dignity and compassion. His end of life care was exceptional and as a result, he died peacefully. A great blessing.

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Review from J H (Wife of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was a resident for 15-days before she died. The service we received, on the whole, was excellent from the start. The care she received from the nursing staff was excellent and person-centred. We both felt very cared for.
On occasion, the home manager was inappropriate with her words and language,
and being given this form as I was loading my dead wife's belongings into the car was insensitive and ruined a good experience.

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Review from Linda A (Daughter of Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So grateful to the wonderful, caring staff at Seaway. They all made sure my mum was cared for and loved.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for your kind review. We strive to provide the best care to our service users and their relatives.


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Review from Samantha L (Daughter of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seaway Nursing Home was able to accept my mum at short notice after she was released by the hospital after a fall. She was no longer able to walk and felt confused due to her dementia. The staff did everything they could to make her feel welcome and talk to her. They kept us informed of any changes
in her health and went above and beyond in her final days. We are grateful that our Mum was able to pass peacefully at Seaway...

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for your kind review. We strive to provide the best care to all our service users and their families.


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Review from H P (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, helpful and efficient. Qualified and caring nursing staff and carers. They looked after my mum beautifully for the last two weeks of her life. Access for visitors could be improved as there is no car parking outside - only residents parking permits required. It would be great if Seaway could
obtain permits for visitors.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for your kind comments. I'm sorry that we are unable to provide parking, this is an ongoing issue.


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Review from Chris L (Son of Resident) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seaway had a good atmosphere; its location on a residential street made it feel more homelike than other more institutional facilities. All the staff were friendly and caring and were always welcoming to my siblings and I when we visited our mother. Our mother had declined considerably by the time she
was transferred to Seaway, and they catered to her increased needs admirably. After our mother passed, the staff were sympathetic and sensitive to our feelings, and we are very grateful that they packed away her belongings for us.

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Review from S P (Daughter of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Seaways is a small and very friendly, warm home. My mum was very well looked after. She was always clean, neat and helped to join in the activities, which she really enjoyed, as she was a sociable person. The staff are very caring and friendly and kept us informed of changes. The food looked delicious,
and refreshments were always provided when requested. This was very much a home from home with amazing care and support.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for your kind words. We strive to provide the best care and comfort for our service users and their families.


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Review from David P (Brother of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was as happy as possible, considering her circumstances. The staff related to her personality in an excellent way and went out of their way to help. In the difficult time of Covid lockdown, they facilitated FaceTime sessions with our family and from time to time, they would cook a special
meal - something most welcome to my sister.

Reply from Joana Pestana, Manager at Seaway Nursing Home

Many thanks for taking the time to leave us a review and for your kind words.


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Review from G P (Daughter of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home from hospital for palliative care in July. She recovered quite a bit and had a very happy summer with you. As we all thought she only had a short time, the family and friends visited quite regularly. We were all treated well and enjoyed the activities and interaction with
staff. Thanks to all the staff.

Reply from Joanne James, Area Manager at Seaway Nursing Home

Many thanks for your review. We are pleased you were happy with the care at Seaway. Best wishes to you and your family.


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Review from M Y (Sister-in-law of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management is very good, providing the best to the residents.
Staff: nurses, carers, cleaners and cook are polite, give support and are helpful.

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Review from Samuel Y (Brother of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Seaway Nursing Home looks after my sister's needs well at her age.
All staff try their best to make her comfortable and happy. Her rooms are usually clean and her bedding also. If she needs assistance, she usually gets it.
As a regular visitor to the home, I feel welcomed at all times.

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Review from Benjamin Y (Relative of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of the staff at Seaway Nursing Home are very cooperative. They are always there for assistance.
The respect the families and visitors of the residents.

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Review from Marion G (Wife of Resident) published on 7 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late husband was a very happy and well cared for resident of Seaway Nursing Home for 5 years and 6 months. Even though he was seriously ill he was never miserable living there, he loved his room and the staff were like family to him too.
I was always kept informed of any changes to his health and
called on the phone whenever there was any medical emergency.
I would have liked his final hours of life to be in his own room and bed but sadly that wasn't to be and he died in August 2018 in the hospital after battling a long illness very bravely.

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Current Review Score: 9.2 (9.248)

Overview of Review Score

The Review Score of 9.2 (9.248) out of 10 for Seaway Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Seaway Nursing Home is calculated as follows: ( (49 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 71 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Seaway Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Seaway Nursing Home

What types of Care is Seaway Nursing Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Seaway Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Seaway Nursing Home have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Seaway Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Seaway Nursing Home to the centre of Hove?

0.1 mile(s) as the crow flies, distance by road may be significantly further.