my brother had lunch it looked and smelled perfect, needless to say, my brother cleared his plate!
Graham S (Brother of Resident)
the activity staff always go above and beyond to keep them entertained.
Natasha I (Granddaughter of Resident)
staff and management kind, caring and professional
J B (Partner of Resident)
Respite Care Fees are subject to an assessment of individual needs.
Sycamore Court has a Review Score of 9.9 (9.851) out of 10, based on 10 reviews in the last 2 years. Over all time Sycamore Court has 24 reviews.
Review from Ionne B (Relative of Resident) published on 20 December 2024
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Reply from Lisa Blencowe, Care Home Manager at Sycamore Court
Thank you for your kind review! It's wonderful to hear that your brother-in-law is receiving such excellent treatment, and we'll be sure to pass your lovely feedback on to the rest of the team. Warm regards.
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Review from Graham S (Brother of Resident) published on 12 June 2024
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Reply from Lisa Blencowe, Home Manager at Sycamore Court
Thank you for your kind words! We're thrilled to hear that your brother has settled in well and developed a great rapport with our care staff.
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Review from Liza A (Wife of Resident) published on 30 May 2024
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Reply from Lisa Blencowe, Home Manager at Sycamore Court
Thank you for sharing your experience. Your peace of mind is important to us, and we appreciate your trust in our team.
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Review from Josie A (Sister of Resident) published on 22 March 2024
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Reply from Lisa Blencowe, Home Manager at Sycamore Court
Thank you for sharing your positive experience at Sycamore Court Care Home! We're thrilled your brother feels more at ease here.
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Review from J B (Partner of Resident) published on 5 January 2024
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Reply from Lisa, Home Manager at Sycamore Court
Thank you for sharing your experience of our wonderful home! I will share your feedback with all of the team. Warmest regards.
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Review from K M (Daughter-in-law of Resident) published on 15 December 2023
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Reply from Lisa, Home Manager at Sycamore Court
Thank you for your review of our home and for allowing us to care for both your father-in-law and mother-in-law. I'm delighted to hear how happy you were with the care and services we provide here and I will be sure to share these comments with the team. Warm regards.
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Review from Jackie E (Friend of Resident) published on 30 November 2023
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Review from Sacha W (Respite Resident) published on 12 June 2023
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Reply from Priyanka Gadhe, Marketing Administrator at Sycamore Court
Thank you so much for your kind words and trust in Sycamore Court care home. We greatly appreciate your feedback and are glad to know that our team has made a positive impact on your mom’s well-being. We will continue to provide excellent care to all our residents. Kind regards.
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Review from Maria C (Daughter of Resident) published on 9 June 2023
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Reply from Priyanka Gadhe, Marketing Administrator at Sycamore Court
Thank you for taking out the time to leave us a review. We are glad to hear that you’re satisfied with the quality of care your mum is receiving during her stay. At Sycamore Court care home, we strive to provide exceptional care service to all our residents.
Kind regards.
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Review from Sally E (Daughter of Resident) published on 5 May 2023
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Reply from Priyanka Gadhe, Marketing Administrator at Sycamore Court
Thank you so much for taking out the time to leave us an amazing review. We are glad to hear that you’re satisfied with the quality of care your mom is receiving during her stay. Your feedback is important to us. At Sycamore Court care home, we strive to provide exceptional care to all our residents. Kind Regards.
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Review from Natasha I (Granddaughter of Resident) published on 23 January 2023
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Review from Bob F (Son of Resident) published on 23 January 2023
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Review from Maureen R (Daughter of Resident) published on 29 July 2021
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Review from Sandra P (Daughter of Resident) published on 13 July 2021
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Review from Jennifer W (Niece of Resident) published on 17 June 2021
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Review from Sue P (Daughter of Resident) published on 2 June 2021
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Review from David F (Husband of Resident) published on 2 June 2021
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Review from John C (Husband of Resident) published on 22 May 2021
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Review from Natalie M (Relative of Resident) published on 22 June 2018
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Reply from John Howgate, Registered Manager at Sycamore Court
Thank you for your very kind comments Natalie. I will pass them on to all of the staff team.
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Review from Breffni (Son of Resident) published on 3 May 2017
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The Review Score of 9.9 (9.851) out of 10 for Sycamore Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.851 for Sycamore Court is calculated as follows: ( (100 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 114 Ratings = 4.851
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Sycamore Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jan 2025
Caring
Effective
Responsive
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 13 Mar 2025
We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
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Job Title: Acting Care Home Manager
Joined: 2022
Lisa is passionate about making a positive difference in other people’s lives, whilst delivering high standards of care. Her motto, which resonated across the team, is “Treat and care for each resident in the same way you expect to be treated.”