Acorn Lodge

Turners Hill Road, East Grinstead RH19 4LX
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8 Reviews
  • Acorn Lodge, East Grinstead

Care Provided by Acorn Lodge

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 47 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Acorn Health Care Ltd
  • Person in charge
  • Fiby George (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for Acorn Lodge

  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,000 – £1,100
    • Self-Funded Nursing Care £1,040 – £1,200
    • Self-Funded Nursing Dementia Care £1,100 – £1,300
  • Local authority rates are accepted with Funded Nursing Care (FNC). Continuing Healthcare Funding is accepted.


  • (these prices are only a guideline, please contact Acorn Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There are no specific visiting times, however please remember mornings are busier.


  • Parking
  • There is parking available at the home.


Acorn Lodge Reviews (8)

Over all time Acorn Lodge has 8 reviews.

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  • 3
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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the quality of care the staff at Acorn Lodge Care Home give to their residents, especially those with dementia. The staff are excellent, cheerful, helpful, patient, caring and kind in every way. Communication with relatives is also very good. The residents always look clean and tidy in
appearance. The rooms and home are clean also. I would highly recommend Acorn Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

My friend has been at Acorn Lodge for four years and she is very happy there. She is very well looked after both physically and emotionally. The staff are superb with the residents and may I say they have made me most welcome all this time. I feel well supported by the team of managers, nurses, and
carers as they understand it is hard for us to see our loved ones in such an altered state. I would be happy to live at Acorn Lodge if ever needed. Best love and wishes to them all.

Reply from Fiby George, Registered Manager at Acorn Lodge

Thank you very much Flavia for this wonderful review. It is our pleasure to take care of your loved ones. We appreciate your support and promise to keep up our standards. Thanks again from Acorn Team.


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Overall Experience  Overall Experience 4.0 out of 5

The decor is dated but suits the feel of the home which is comfortable and clean. The staff, in general, are friendly, helpful and caring. Meals look appetising and plentiful. On the whole, I am pleased with the standard of my mum's care.

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Overall Experience  Overall Experience 5.0 out of 5

The home is pleasant and clean. The food is good. The staff are caring and efficient.

Reply from Michelle Scott, Home Manager at Acorn Lodge

Thank you very much for taking the time to review our home, I am pleased that you are happy with the care we are providing.


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Overall Experience  Overall Experience 4.0 out of 5

I cannot fault the staff and the care they have given my Mum. She moved in here in May. She is not able to speak up for herself. The home, after a short while, has been able to understand my Mum and anticipate her needs very well. I visit at all times of the day and always find she is well cared for
and I am made welcome.

Reply from Michelle Scott, Home Manager at Acorn Lodge

Thank you so much for your review, I am pleased you are happy with the care we are providing for your mother.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff I have come across are kind, caring and efficient. It is a fantastic home.

Reply from Michelle Scott, Home Manager at Acorn Lodge

Thank you so much for taking the time to provide this review, its great to hear you are happy with our home.


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Overall Experience  Overall Experience 4.0 out of 5

It was very daunting having to place my grandmother in a home, but everyone at Acorn Lodge has made the whole process a lot smoother and made me feel very happy about placing her in here.

Reply from Michelle Scott, Home Manager at Acorn Lodge

Thank you so much for your review. Its a pleasure caring for your grandmother and I am glad you are happy with our care.


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Overall Experience  Overall Experience 3.0 out of 5

My daughter has been looking after my mother-in-law but she is so frail now that she needed to look at nursing homes and this one was one of the nicest.

Reply from Michelle Scott, Home Manager at Acorn Lodge

Thank you very much for submitting a review of our care home. I am pleased that you are happy with the care we are providing.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2020

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Acorn Lodge

What types of Care is Acorn Lodge registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Acorn Lodge provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Acorn Lodge have?

There are 47 Single Rooms.

What are the Facilities & Services at Acorn Lodge?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Acorn Lodge to the centre of East Grinstead?

0.9 mile(s) as the crow flies, distance by road may be significantly further.