Aniska Lodge

Brighton Road, Warninglid, Haywards Heath RH17 5SU
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9.8 69 Reviews
  • Aniska Lodge, Haywards Heath
Aniska Lodge is a care home offering nursing and dementia care. Those with physical disabilities and learning difficulties in need of nursing care can also be cared for at Aniska Lodge. Staff are carefully selected and trained to meet individual residents' needs.

Set in a Grade II listed building, the home offers bright, comfortable ensuite bedrooms which residents are encouraged to personalise. The two large lounges and dining rooms are ideal for socialising, listening to music and watching the television, while quieter areas are available for residents to read and relax in peace.

The home offers an extensive menu for each meal, which can be served in individual bedrooms, the dining room or on the terrace in good weather. All food is prepared onsite by Aniska Lodge's chef.

Residents have access to a range of facilities and activities, including visits from entertainers and school children, and various outings on a regular basis.

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Care Provided by Aniska Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Excel Care Homes Ltd
  • Person in charge
  • Radhika Babyamma (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Aniska Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,450
    • Self-Funded Residential Dementia Care £1,150 – £1,450
    • Self-Funded Nursing Care £1,150 – £1,450
    • Self-Funded Nursing Dementia Care £1,150 – £1,450
    • RESPITE Self-Funded Residential Care £1,150 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,450
    • RESPITE Self-Funded Nursing Care £1,150 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,150 – £1,450

  • Kindly note that all fees are subject to assessment. All fees exclude any Funded Nursing Care.
  • (these prices are only a guideline, please contact Aniska Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Ample free parking on the premises


Aniska Lodge Reviews (69)

Total of 69, showing 21-40
9.8

Aniska Lodge has a Review Score of 9.8 (9.750) out of 10, based on 22 reviews in the last 2 years. Over all time Aniska Lodge has 69 reviews.

Overall Experience

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  • 19
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Date Published

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Review from C S (Son of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted to Aniska Lodge due to her need for nursing of Alzheimers care. She was unable to make use of many of the facilities due to her illness but other residents seemed very happy. The staff were attentive and very friendly. Mum was always nicely dressed in clean clothes and was showered
often.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you so much for taking the time to write a review. We were very pleased to read your positive comments regarding Aniska Lodge.


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Review from L A (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at Aniska Lodge on 7th March 2023. The palliative care she received was excellent and I was treated with such kindness as well. I was allowed to stay by her bedside and spent her last forty-eight hours with her which meant so much and I am sure it gave her much comfort. I can't
praise Aniska Lodge enough, my heartfelt gratitude goes out to them all.

Reply from Tracy White, Administrator at Aniska Lodge

We are so very sorry for your loss and thank you for taking the time to write. Our residents and their loved ones become very much part of the Aniska family and it is very important to us all that, at this difficult stage, appropriate care is in place for everyone. We wish you the very best from us all.


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Review from Paul S (Son of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were excellent in looking after my father, at all times they showed professionalism. They kept me informed on a regular basis of his health and any concerns that they felt I should be aware of. Most of all I am grateful that they contacted me so that I could say goodbye to my father. The administration
side was easy to deal with and explained in an easy-to-understand package.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for such a positive review, we appreciate you taking the time to do so at this difficult stage. We always strive for person-centred care for all our residents and families. It is very important that we all work together to provide the individual appropriate care and support required and to respect dignity for all.


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Review from Alan C (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was always clean and my mother was always well-presented. The staff showed great caring and compassion for both my mother and family. We were well informed about any changes to her condition/needs. She was always shown respect even though she could not communicate. I would not hesitate
to recommend this home to anyone.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you very much for taking the time to write a review at this difficult family time. We are extremely pleased to receive such positive feedback about our staff and home as we take pride in providing person-centred care for all our residents and families.


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Review from Rachel F (Daughter of Resident) published on 30 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff looked after my father without fault, they were kind and caring not to just him but to myself and my family.
They always kept me informed about his health and continuing needs.
Respected our wishes at all times.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you so much for taking the time to send a review at this difficult family time. We believe in offering person centred care to each individual and also keeping family involved and informed. Thank you again for your comments.


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Review from Gareth R (Son of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home was overall excellent. Management, care and the support network were amazing.
My father was disappointed with the food but to be fair he is extremely fussy - he requires his food to be liquidised.
Thank you for your care and support that you also provided myself over this difficult
period.

Reply from Tracy White, Administrator at Aniska Lodge

We would like to thank you for taking the time to write a review at this difficult period. The team appreciates all your comments and we wish you all the very best.


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Review from J G (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate all the facilities because my mother was only in Anisja Lodge for a week before she died. I was really impressed by their responsiveness and efficient communication. However, I was in a difficult position, having to find a dementia nursing place with short notice, and Aniska Lodge filled
the bill. They assessed and admitted her within a week and then provided thoughtful terminal care, which was needed.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write a review for us. We were very pleased that we were able to provide the appropriate care for your mother at this difficult time.


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Review from K R (Daughter of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident for eleven years. She was well looked after and felt like a member of the family.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to review Aniska. We are very pleased that you felt Mum was well cared for and part of the family here.


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Review from Marilyn G (Niece of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt seems very contented at Anisha Lodge. She says that she likes the staff and that they are kind to her. She has expressed some surprise that sometimes she is bathed by a man, but on the whole, seems amused at this! I have sat while she eats her lunch, which looks of good quality, as is her appetite.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for writing such a positive review. We are pleased to hear that your aunt seems very contented here at Aniska. We have both male and female carers here at Aniska - but should any of our residents express a preference at all, we do ensure that any personal care is carried by the requested preference. Many thanks again.


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Review from Jane S (Friend of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My very good friend was in for the last months of her life. All the staff - care staff, cleaners and chef were so helpful and friendly. She settled in very well. Aniska Lodge has a great team of friendly and helpful staff. It is clean, efficient and all down to good friendly management. I cannot recommend
it highly enough. Well managed, friendly and clean. A great place to end one's life.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write a review. We are very pleased to hear that you found your friend settled and well cared for here at Aniska. We thank you very much for the positive comments regarding our staff team - it is very important that we all work together to give our residents individual person-centred care.


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Review from Joyce F (Wife of Resident) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and attention my husband received in the last few weeks of his life. Also for keeping me informed of his progress. Thank you.

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Review from Lisa L (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum became a resident on the 31st of December 2021. Initially, I was very worried and stressed about Mum going into care. I needn't have worried. Mum was looked after to a high standard and all the staff were lovely. Mum loved to dance and they encouraged her, I would often get videos sent
to me of Mum having a good boogie! I can't thank the team enough for showing real affection to my mum. Thank you.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to review Mum's care here at Aniska. We are delighted to receive such positive feedback - we have a very person-centred approach and it is very important that all our residents are treated as individuals during their stay with us.


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Review from Ann M (Daughter of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was only there for two weeks but he always looked immaculate, clean, shaved. Bedding always clean. All staff very caring and attentive. Aniska Lodge took covid seriously. Staff always kept us informed and thoughtful calls.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to complete a review at this difficult time, we very much appreciate this. We are extremely pleased to read that you felt Dad was well cared for here at Aniska and that family was kept updated at all times - this is very important to us all.


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Review from J G (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wasn't sure what to expect, but the care shown to our dad was outstanding. Every member of staff showed him kindness and compassion. He was given dignity in every way. Cannot say enough how good the staff were and not just with him, every patient was treated with kindness and respect in some difficult
situations. Our dad was clean, fed, safe, and that helped us get through the hardest of times.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to review Aniska Lodge. We are very pleased to read your comments - it is very important to us that our residents and their families receive the care they deserve.


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Review from C H (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aniska Lodge's greatest asset is its staff. Always cheerful and friendly. Happy to do any requests when asked with a smile. Never had any concerns about Mum's care. Always kept informed of anything that involved Mum. The manager must take a lot of credit as believe good practice comes from the top.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you so much for taking the time to write such a positive review. It is very important to our manager - and to everyone here at Aniska - that our residents and families are treated with respect and dignity. We wish you and your family the very best for the future. Thanks again.


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Review from Nick B (Son of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was hugely impressed by the caring team at Aniska Lodge, they really looked after my Dad very well while he was at the end of his life, with such compassion. I can wholeheartedly recommend Aniska Lodge.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write a review. We are so pleased to read that you were happy with our care - it is very important to us that our residents and families are treated with dignity and respect at a most difficult time.


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Review from Marion B (Daughter of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Aniska Lodge from hospital and although she was a resident for only a short while I would not hesitate to recommend Aniska Lodge. The staff were caring, friendly, and professional to my Mum and all the family. I was also kept very well informed at all stages regarding my Mum's care.
Her room was bright and clean and she was very comfortable.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you very much for taking the time to write a review. We are so pleased that you were happy with mum's care, it is very important to all our staff that residents and families are treated with the respect and dignity they deserve.


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Review from Tony B (Son of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the misfortune to go into Aniska Lodge during the covid pandemic for the last few months of her life, however, under extremely difficult times/stresses the staff did their utmost best to ensure my mother was as comfortable as could be and that we could visit her whenever possible even
though this was restricted by covid regulations. I would happily recommend Aniska Lodge to anyone who needs care.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write a review. We appreciate your comments and are very pleased to hear that you were happy with the care provided to mum and the support that the family received to visit her - it has indeed been a very difficult time for those families with loved ones in care.


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Review from Sean B (Brother of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was discharged from the hospital to Aniska Lodge in December last year. Throughout his stay, the manager and other staff at the home made sure I was kept informed of every significant detail, and the care he has received has been wonderful. Particularly during the times when I was unable
to visit during the Covid restrictions, I am very appreciative of knowing that he was in such good hands.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write a review. We are very pleased that you were happy with the care that your brother received. It is very important to us that families are fully involved and informed about the care of their loved ones and especially as these have been such difficult times for them. The staff would like to wish you all well in the future.


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Review from Michael H (Husband of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jolly good. Marvellous. Thank you.

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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Aniska Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Aniska Lodge is calculated as follows: ( (196 Excellents x 5) + (56 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 256 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aniska Lodge is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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