Aniska Lodge

Brighton Road, Warninglid, Haywards Heath RH17 5SU
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9.7 72 Reviews
  • Aniska Lodge, Haywards Heath
Aniska Lodge is a care home offering nursing and dementia care. Those with physical disabilities and learning difficulties in need of nursing care can also be cared for at Aniska Lodge. Staff are carefully selected and trained to meet individual residents' needs.

Set in a Grade II listed building, the home offers bright, comfortable ensuite bedrooms which residents are encouraged to personalise. The two large lounges and dining rooms are ideal for socialising, listening to music and watching the television, while quieter areas are available for residents to read and relax in peace.

The home offers an extensive menu for each meal, which can be served in individual bedrooms, the dining room or on the terrace in good weather. All food is prepared onsite by Aniska Lodge's chef.

Residents have access to a range of facilities and activities, including visits from entertainers and school children, and various outings on a regular basis.

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Care Provided by Aniska Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Excel Care Homes Ltd
  • Person in charge
  • Radhika Babyamma (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Aniska Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,450
    • Self-Funded Residential Dementia Care £1,150 – £1,450
    • Self-Funded Nursing Care £1,150 – £1,450
    • Self-Funded Nursing Dementia Care £1,150 – £1,450
    • RESPITE Self-Funded Residential Care £1,150 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,450
    • RESPITE Self-Funded Nursing Care £1,150 – £1,450
    • RESPITE Self-Funded Nursing Dementia Care £1,150 – £1,450

  • Kindly note that all fees are subject to assessment. All fees exclude any Funded Nursing Care.
  • (these prices are only a guideline, please contact Aniska Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Ample free parking on the premises


Aniska Lodge Reviews (72)

Total of 72, showing 41-60
9.7

Aniska Lodge has a Review Score of 9.7 (9.749) out of 10, based on 24 reviews in the last 2 years. Over all time Aniska Lodge has 72 reviews.

Overall Experience

  • 52
  • 19
  • 0
  • 1
  • 0

Date Published

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Review from Tony B (Son of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the misfortune to go into Aniska Lodge during the covid pandemic for the last few months of her life, however, under extremely difficult times/stresses the staff did their utmost best to ensure my mother was as comfortable as could be and that we could visit her whenever possible even
though this was restricted by covid regulations. I would happily recommend Aniska Lodge to anyone who needs care.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write a review. We appreciate your comments and are very pleased to hear that you were happy with the care provided to mum and the support that the family received to visit her - it has indeed been a very difficult time for those families with loved ones in care.


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Review from Sean B (Brother of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was discharged from the hospital to Aniska Lodge in December last year. Throughout his stay, the manager and other staff at the home made sure I was kept informed of every significant detail, and the care he has received has been wonderful. Particularly during the times when I was unable
to visit during the Covid restrictions, I am very appreciative of knowing that he was in such good hands.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write a review. We are very pleased that you were happy with the care that your brother received. It is very important to us that families are fully involved and informed about the care of their loved ones and especially as these have been such difficult times for them. The staff would like to wish you all well in the future.


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Review from Michael H (Husband of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jolly good. Marvellous. Thank you.

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Review from Dawn W (Friend of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Several friends visited a patient in your care during February and March this year. Our friend had her final illness, but all of us noted how well cared for she was and how helpful the staff were to us and to her. It was lockdown and they had to do COVID tests on us before we could visit but everyone
was helpful. We are so grateful that in her last few weeks he was so well cared for.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you. We were very glad to be able to facilitate your visits - it is important to all our staff that people can spend time with their loved ones at this stage of their life whenever it is possible.


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Review from Celia B (Wife of Resident) published on 27 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was discharged from the hospital to the Aniska Lodge care home in March 2021; he was exhausted and very frail. He was treated with great respect, washed, shaved, changed and tucked up in a warm bed. The room was open and airy. His declining needs were quickly recognised and appropriate equipment
supplied, but best of all, the staff loved him, nursed him, and he died peacefully in their tender, loving care, aged 88.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you. We are so very pleased that you were happy with the care provided at the end of his life. It is very important to us to be able to treat all our residents and families with the dignity and respect they deserve - and also as individuals all with their own particular circumstances.


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Review from T O (Daughter of Resident) published on 10 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and management showed absolute professionalism and an abundance of care while my mother was a resident. It was during several lockdowns, which was extremely difficult for our family, but all at the Lodge were so understanding of the situation for all concerned. At the end of my mother's
life, they dealt with it with enormous care and dignity.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for your review. We are pleased that you were so happy with the care and treatment of your mum. Our residents and their loved ones become an extended family to us. It has been a very difficult time for all families who have loved ones in care homes - it has meant that we have been unable to welcome residents' loved ones into our Home as we would usually do to have quality time with their families and also enjoy our hospitality and activities.


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Review from E F (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went here for palliative care, everyone was very lovely, treated with respect and dignity. Also very kindly looked after the family members that were allowed to visit as well.
We as the family thank you all very much.
The room was a very good size, if my mother would have been there for
some time, which she wasn’t, I would have just given it a lick of paint to freshen it up, but otherwise, it was lovely.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to review and we are so pleased that you were happy with the care provided - this is very important to us. We wish you all the very best.


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Review from Martin B (Son of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother resided at Aniska Lodge for very nearly 9 years with her room furnished with some of her own familiar furniture, a great comfort as her memory slowly failed her. She enjoyed the expert care from all the staff, she came in contact with. The staff always made me feel very welcome, offering tea
and usually homemade cake. On her 100th birthday in 2019, the home organised a party attended by all the residents and three generations of her family.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for your kind words. We are so pleased that you were happy with mum's care as it is very important to us. The staff were all so fond of her and we all miss her.


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Review from C G (Son of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in Aniska for a short period but was well cared for by friendly, professional staff until her peaceful death. They kept me and my sister very well informed during her stay. Thank you all very much.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to do the review - we appreciate it is a very difficult time for the family. We are so pleased that you felt your mum was well cared for - our staff strive to give the care that everyone deserves at the end of their lives and we aim to support the families as much as we can.


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Review from J S (Respite Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at the care home was happy and relaxed. Even the young staff were very professional and supervised by older care staff. I was always cared for in a relaxed and in a family atmosphere. Well done Aniska Lodge.

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Review from Sandra (Daughter of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have read through the care notes this evening and cannot believe the level of care that your staff gave my Mum in the last weeks of her life. In the days since she has passed away, I’ve thought often, that I should have looked after her myself at home, had I known that she had so little time left.
But having read what your staff did for her and the amount of attention she required, I realised that I could never have coped. It was quite shocking how quickly she deteriorated. The Dr had told me that her Ischemic leg would release toxins into her body and make her very ill. This is clearly what happened, but rapidly.
So I can only, once again, say thank you for everything that you and your staff did for her, keeping her comfortable and calm. Please pass my thanks on to everyone who was part of her care.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for your comments and we are sorry for your loss. We are so pleased you are happy with the care that your mum received - it is very important to us that we give individual person-centred care to each of our residents and that our staff are very dedicated to people that they care for. We will make sure that we pass on your thanks to all the staff. With our best wishes to you and your family.


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Review from Rob (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff at Aniska Lodge looked after our Mother for around 3 years. The level of care and support shown was very good. Our Mother was kept safe, comfortable and entertained. Care was outstanding at the end of life.

Reply from Tracy White, Administrator at Aniska Lodge

Thank you for taking the time to write this review. We are very pleased that you and your family were happy with the care provided for your mum - it is very important to us. We will all miss her and all the family. Sending our very best wishes to you all.


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Review from Elaine L (Sister of Resident) published on 5 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved to Aniska Lodge in June 2018 after spending the previous year in another excellent home that could no longer meet his needs. From the very first day, it was clear that Aniska was exactly the place for him. All the staff and managers showed kindness and compassion towards him and took
great trouble to maintain communication with me. As my brother's health declined, his needs changed but the staff was always on hand to adapt their activities to suit his new situation. Thank you Aniska for all you did.

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Review from A B (Sister of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always made to feel welcome at any time. Any questions were answered.

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Review from Mary T (Daughter of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately, my mother was only at Aniska Lodge for 6 months but in that time she was treated with kindness and compassion. We were able to make her room homely she even had her own curtains.

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Review from Ann D (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quality of care has been excellent for 3 years. Management is once again restored to a high standard. I believe just lack of continuity was an issue for a year or so in this area. It is preferable for new managers to take time before instigating "radical" changes, these slow improvements are good. I
could not have been happier. (Unless a park/pub could be built nearby!)

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Review from Brenda E (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my sisters and all our family, I would like to place on record a huge thank you for the way in which everyone at Aniska cared for our mum through her final days. That care was made up of love and a thorough professional caring that ensured mum's dignity and comfort. We are sure that all
steps were taken to ensure that mum was never in discomfort or pain. We are also very grateful for the warm and understanding welcome that all her family received from all at Aniska whenever we visited mum.

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Review from U H (Daughter of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came to Aniska Lodge from hospital after breaking her hip. She was very well looked after and treated respectfully. Whenever there was an issue I was contacted and involved in any changes to care. My mum had problems with eating and drinking. Everything was done to help find food she could eat.
When mum passed away the staff again were so kind. I found all the staff friendly and helpful.

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Review from Lynne T (Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Good rooms, sadly care staff can often not be found and especially at weekends. Heavy accents of staff didn’t always allow my mother to understand what was being said to her. Great outdoor spaces that are very rarely used. Unfortunately, no outings in over 2 years of my mother residing there. Food was
always good but no fresh fruit offered. Home always smelt fresh and rooms kept clean. Communication not consistent. Equipment all there. Laundry could improve, often saw my mother in clothes that weren’t hers. Activities provided every day but always the same weekly. Would suggest room visits from activities staff to residents that don’t leave their room to provide some stimulation. The place could be brightened up with smiling staff.

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Review from Diane B (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We could not have been happier with the care my mother received on her short stay in this care home.
Total kindness and care was shown in her short stay.

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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Aniska Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.749 for Aniska Lodge is calculated as follows: ( (213 Excellents x 5) + (62 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 279 Ratings = 4.749

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aniska Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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