Ashton House Nursing & Residential Home

Bolnore Road, Haywards Heath RH16 4BX
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9.6 84 Reviews
  • Ashton House Nursing & Residential Home, Haywards Heath
Ashton House Nursing & Residential Home offers versatile care provision and lifestyle choice, within a pleasant and homely environment that is surrounded by scenic countryside.

Staff are committed to services that are personalised to suit the tastes of each client, including some with dementia, while the interior is ideal for wheelchair users.

While having access to the provision they require, residents are able to enjoy numerous activities and events organised by the home, as well as enjoying nutritious meals.

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Care Provided by Ashton House Nursing & Residential Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Bincy Mathew (Registered Home Manager)
  • Admission Criteria
    • Via Website, Brochure, Referrals
    • Ages 50+
  • Room Information
    • Single Rooms (94)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (87)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Ashton House Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • Self-Funded Nursing Care £1,400 – £1,700
    • Self-Funded Nursing Dementia Care £1,400 – £1,700
    • RESPITE Self-Funded Residential Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Nursing Care £1,400 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,601
  • (these prices are only a guideline, please contact Ashton House Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Booking available through reception


  • Parking

  • On site parking


Ashton House Nursing & Residential Home Reviews (84)

Total of 84, showing 81-84
9.6

Ashton House Nursing & Residential Home has a Review Score of 9.6 (9.620) out of 10, based on 36 reviews in the last 2 years. Over all time Ashton House Nursing & Residential Home has 84 reviews.

Overall Experience

  • 63
  • 17
  • 1
  • 1
  • 2

Date Published

84
10
19
36
48

Review from I M (Sister of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother has been at Ashton House we have been very impressed with the caring, professional manner which they have demonstrated with regard to his care. He can be very difficult at times but is treated with compassion and understanding. The staff always make us very welcome and we are always
asked if we would like a drink. A very welcoming feeling and exceptional care which puts all our minds at rest.

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Review from Anne W (Friend of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say how helpful I have found entrance staff - always helpful and smiling! Generally the care staff who care for my friend are excellent. I have mentioned names to a manager on occasions (I visit once a week and have done so for 4 years!).

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Review from Elizabeth L (Wife of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and kind towards my husband. Always go above and beyond to assist my husband and my family. Overall, very pleased with the care at Ashton House.

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Review from Sydney H (Husband of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff helpful and kind. The nurses are good and efficient. I am allowed to visit at any time of the day and they keep me informed of any progress regarding my wife.

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Current Review Score: 9.6 (9.620)

Overview of Review Score

The Review Score of 9.6 (9.620) out of 10 for Ashton House Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.620 for Ashton House Nursing & Residential Home is calculated as follows: ( (314 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (16 Very Poors x 1) ) ÷ 410 Ratings = 4.62

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashton House Nursing & Residential Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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