Ashton Grange

3 Richmond Road, Horsham RH12 2EG
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9.9 28 Reviews
  • Ashton Grange, Horsham
With over 30 years' experience the Management of Ashton Grange EMI Nursing Home prides itself on offering a highly professional Person Centred Approach for Service Users with Dementia. Aiming to provide the highest standard and approach to care for anyone who comes to live at Ashton Grange

Ashton Grange EMI Nursing Home’s strength’s include:
•        24 Hour quality care and attention by a dedicated, friendly and professional team led by a Registered Nurse trained in Dementia.
•        Safe, secure and enabling environment for people with dementia.
•        Stimulating and wide-ranging activities which are organised on a daily basis
•        Weekly visit by a retained GP from Park Surgery as well as regular visits from Chiropodist, Opticians and Dentist.
•        Close proximity to Horsham Park and Town
•        6 new luxury bedrooms with ensuites and 5 metre squared conservatory available October 2012
.       Came first in the West Sussex County Times Care Home Awards 2020

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Care Provided by Ashton Grange

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Joseph Kallamplakal (Manager)
  • Admission Criteria
    • referrals from doctors, nurses, social workers, NHS,and next of kins
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Ashton Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,500
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • Self-Funded Nursing Care £1,200 – £1,500
    • Self-Funded Nursing Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,500
    • RESPITE Self-Funded Nursing Care £1,200 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,500
  • (these prices are only a guideline, please contact Ashton Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Encourage visiting to the nursing home
    The visits are in the rooms of the residents, but they value visits to the care home.
    This home is a specialist dementia nursing home


  • Parking

  • 11 spaces in front of the building.


Ashton Grange Reviews (28)

Total of 28, showing 1-20
9.9

Ashton Grange has a Review Score of 9.9 (9.856) out of 10, based on 12 reviews in the last 2 years. Over all time Ashton Grange has 28 reviews.

Overall Experience

  • 21
  • 7
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Date Published

28
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Review from Jackie M (Wife of Resident) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Ashton Grange for nearly two years, he has always received the best possible care that meet his needs,The staff are always very friendly towards me and other visitors.
He and all the other residents are treated like family members which comes across in how they treat the
residents.(as if it were their own family they were caring for)
The manager is always available to talk to if I have any concerns or suggestions that not only concern my husband but in general as well.
The Kitchen staff do a fantastic job and will make sure everyone has what they want to eat,
We booked the front lounge for my husbands birthday, so all the family could come and help him celebrate in one area, the room was decorated along with some drinks and sandwiches and they made a lovely birthday cake that they brought in with about 6 members of staff.
There are daily activities for all the residents with outside entertainers going in a couple of times in the month

Reply from Joseph kallamplakal, Manager at Ashton Grange

Thank you for your kind words. I will pass the message to all our staff


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Review from Jason S (Son of Resident) published on 7 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashton Grange and all of the staff are amazing.
Mum is well looked after and treated with the upmost care.
Thank you manager and your team you are all brilliant.
Mum is comfortable and all needs are dealt with compassion.
Thank you so much

Reply from Joseph kallamplakal, Manager at Ashton Grange

Thank you very much for your kind words, I will pass this to our team


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Review from Steve P (Son of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is always available to answer our questions.
Staff kindness and compassion was top-notch and made a real difference to Mum.
The kitchen staff were only too happy to cook whatever Mum wanted. (Thank you to the chef)
Many thanks to the manager and all the team at Ashton Grange.
Yours
gratefully.

Reply from Gaj Ragunathan, Director at Ashton Grange

Thank you for your kind feedback, I will share this with the staff, thank you.


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Review from B S (Daughter of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother receives at Ashton Grange Nursing Home. Staff check on her regularly, which is important for someone who is bed-bound. She is treated with respect and dignity and the staff are always cheerful and positive. My mother enjoys the food and they make sure that she
is hydrated, which can be a challenge for those with dementia. Birthdays are a special event here. Staff created a special birthday party for my mother and her family with many grandchildren/great-grandchildren to attend. She loved it!

Reply from Joseph kallamplakal, Manager at Ashton Grange

Thank you very much for your kind words. I will pass this to my team.


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Review from Derek R (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found everybody very helpful and caring, nothing is too much trouble and my mother is very well looked after. She is always praising the staff. There is a lot of entertainment for the residents and they all seem to be enjoying themselves.

Reply from Gaj Ragunathan, Director at Ashton Grange

Thank you for your kind words, I will share this with the team. Thanks.


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Review from K B (Stepdaughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad has been at Ashton Grange for 20 months. I have found all the staff working here to be caring and compassionate and the home is very well managed. They organise different activities and often send me photos of my stepdad taking part. I am kept informed of any changes to his health and that
inspires confidence. Carers, nurses and management are all equally happy to take the time to answer any questions.
As his medical needs change, everyone is well-informed and acts on new information immediately.
I'm very happy with the continuing care that he receives.

Reply from Gaj Ragunathan, Director at Ashton Grange

Thank you for taking the time to share some nice comments, thanks.


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Review from L M (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been cared for at Ashton Grange since April 2022.
The staff are all well trained and very caring and empathetic.
I am reassured that Mum is receiving the very best care for her needs.
There are many varied activities planned and there is a happy environment.

Reply from Joseph kallamplakal, Manager at Ashton Grange

Thank you very much for your kind words, I will share this with our team.


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Review from William E (Husband of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is being cared for in a clean and friendly environment and receives all the care and attention she needs. The services provided are excellent and she is very happy to be taken out on visits and wave to people.

Reply from Joseph kallamplakal, Manager at Ashton Grange

Thank you very much for your kind words, I will pass this on to our team.


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Review from David H (Husband of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been at Ashton Grange for 2 years now and l found the staff management very competent in their care. They are very caring, my wife has complex needs and the staff are very good with her needs. l am very pleased with her care.

Reply from Gaj Ragunathan, Director at Ashton Grange

Thank you for your kind words, I will share this with the staff. Thanks.


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Review from Jill K (Sister of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was a resident at Ashton Grange for 10 years. We struggled to find a suitable place for the complex needs that would require professional care, whilst also meeting everyday needs and care.
My family and my relative were extremely happy with all the care aspects given i.e. nursing, carers,
social interactions, catering and cleaning.
A very well-managed home run by an excellent manager with a great well-trained friendly compassionate team.
Most of all my relative was happy, felt secure. Felt understood and genuinely felt like an integral part of the family as a whole.

Reply from Gaj Ragunathan, Director at Ashton Grange

Dear Jill, thank you for your kind words your sister was a privilege to look after. I will pass on your kind feedback to our team. Thank you.


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Review from Simon M (Friend of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We always find the staff kind, caring and attentive. They provide a range of activities for the residents throughout the week to keep them active and help with their cognitive functions. Since our friend moved here, it has been a relief to know how well cared for she has been. The management keeps us
informed, provides regular updates on our friend, and arranges family activities for friends and relatives to attend. It really is an excellent testament to how a care home should be run.

Reply from Gaj Ragunathan, Owner at Ashton Grange

Thank you so much for your kind words regarding our care. Your review is very valuable, and thanks for your support.


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Review from A B (Daughter of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Really friendly nursing home, very clean and tidy and all residents look very well cared for. My parents are both comfortable and safe and have their medical needs taken care of. Some parts of the building could do with updating and upgrading but this does not affect comfort or safety.

Reply from Nicola Ambler, Manager at Ashton Grange

Thank you for your kind comments about the care home and the care your parents receive.


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Review from Catherine H (Daughter of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent a year in Ashton Grange, I cannot thank the staff enough for all the care and support she received. From the first day she was there I no longer had to worry, I knew she was safe, her progress was amazing. All staff go above and beyond, I can honestly not praise them enough, the love and
kindness they showed her was truly genuine. My Mum started to laugh again and enjoy life, she absolutely adored the staff, they built up a bond which was very touching for me and my family. She was always clean and well looked after, I was able to phone daily and speak with her and I was always kept informed with regards to her welfare. The activities that are provided for the residents are always inclusive and stimulating, I really enjoy seeing the pictures of everyone on their Facebook page and have many treasured memories from these. Unfortunately my Mum had a stroke, but she returned from hospital to pass away with people she loved, I will always be forever grateful to Ashton Grange.

Reply from Nicola Ambler, Manager at Ashton Grange

Catherine thank you for your lovely comments, I will pass these on to the staff at the care home.


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Review from P B (Son of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has found the staff to be compassionate and professional producing a friendly and welcoming environment. I've been treated kindly and respectfully and any queries have been properly dealt with.

Reply from Nicola Ambler, Manager at Ashton Grange

I would like to thank you for your lovely comments about Ashton Grange and the staff that work there. We do all appreciate any comments and we will pass these on to all the staff.


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Review from Alison J (Daughter of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered the home for respite care, but the care she received was so good that we decided it was best for her to stay. I have seen nothing but warmth and gentleness for my mum and for the other residents. She is treated with utmost respect and care for her dignity. The home is clean and welcoming
always. The staff clearly know my mum incredibly well. On her very first day, the senior nurse noticed how distracted Mum is when she eats and arranged for someone to be with her at mealtimes to help her. That is something that we were aware of but had never persuaded others to take seriously before. The staff are also very kind to me and my family, and they keep us up to date all the time. They are never too busy to listen to a concern, or just to reassure. The relief I feel at Mum being so well cared for is unbelievable. I would really recommend Ashton Grange to anyone whose loved one has dementia.

Reply from Nicola Ambler, Manager at Ashton Grange

I would like to thank you for these lovely comments about Ashton Grange, I will pass these comments on to the care staff and the nurses. Thank you once again.


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Review from M L (Daughter of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into this care home in March 2022 with dementia, she has been looked after so well I couldn't have wished for a better place for her to be. I love going to visit her every week and I'm sure she is quite happy that the staff are amazing and it's a lovely friendly home.

Reply from Nicola Ambler, Manager at Ashton Grange

Thank you for the lovely review, I will pass this onto the care staff.


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Review from Bridget R (Friend of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend every day during the last week of her life. She was treated with kindness, dignity and respect by everyone. I was made to feel welcome and all my questions were answered fully and clearly; staff made time for me. I'm very grateful to all staff at Ashton Grange, I can't thank them
enough for helping me through a sad and difficult week.

Reply from Nicola Ambler, Manager at Ashton Grange

Thank you for your lovely kind words and I will ensure the team at Ashton Grange are made aware of the review.


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Review from Sheila P (Mother of Resident) published on 14 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beautiful mum has only been in care home since October last year, after many trips to hospital, I haven't been able to see her but would like to thank my contact so much for always being so kind and caring when I speak to him, and truly believe you are doing the best for her, thank you. It means
the world to me.

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Review from G W (Son of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's care overall was very good. Staff very helpful to the relatives. The only downside is that after clothes had been washed she would end up having someone else's put in her
wardrobe. In all very pleased with the care Mum got.

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Review from Louise G (Daughter-in-law of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum in law was extremely poorly when she first came to the home. With kindness care and exceptional support, mum spent the last year of her life at Ashton Grange, her life was happy comfortable and all that it should be. The staff were exceptional. Mum went out and was able to take part in activities.
Mum could not have had better care. We as a family cannot thank the staff enough.

Reply from Nicola Ambler, Manager at Ashton Grange

Thank you for your kind words, and we are pleased that you were happy with the care at the home.


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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Ashton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Ashton Grange is calculated as follows: ( (119 Excellents x 5) + (20 Goods x 4) ) ÷ 139 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashton Grange is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Joseph

Joseph Kallamplakal

Job Title: REGISTERED MANAGER

Joined: 2017

My name is Joseph. I am the home manager of Ashtongrange nursing home . I qualified as a nurse and worked in health sector for last 22 years . I have been working in Ashtongrange for more than 8 years .


As a registered manager , I know how important it is for residents and their family members to receive regular information and updates regarding their care and what is happening in the nursing home.


I like to spend time with my residents and this is one of my favourite part of my daily activities at work . I seek regular feedback from family and my team at Ashtongrange so that we can improve the quality of our care .


Outside of work , I like to spend time with my family and friends , cooking and playing football with my son.


Frequently Asked Questions about Ashton Grange

What types of Care is Ashton Grange registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashton Grange provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ashton Grange have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ashton Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashton Grange to the centre of Horsham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.