Cavell House Care Home

Middle Road, Shoreham-by-Sea BN43 6GS
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9.3 78 Reviews
  • Cavell House Care Home, Shoreham-by-Sea
Welcome to Cavell House, a warm and welcoming home providing residential, nursing, dementia, respite, and end-of-life care. Dedicated staff are committed to delivering a high standard of personalised care 24 hours a day, ensuring the comfort and well-being of residents.

Situated on Middle Road in Shoreham-by-Sea, Cavell House is nestled in the charming seaside town of West Sussex, offering a peaceful and picturesque setting for residents.

Throughout the home, you'll find a variety of communal and quiet lounges, including spacious lounges and a large dining room, providing ample space for relaxation and socialisation. Step outside and enjoy the gardens, complete with raised flower beds and a wheelchair-accessible patio area, perfect for soaking up the sunshine and enjoying the fresh sea air.

Mealtimes at Cavell House are a delightful and sociable affair, with snacks, fruit, and refreshments available 24 hours a day. Single accommodations on the ground floor and first floor offer comfort and convenience, with some rooms featuring en suite facilities. Profile electronically adjustable beds and pressure relief mattresses ensure a restful night's sleep for residents.

The team understands the importance of staying active and engaged, which is why the activities coordinator meets with each new resident to discuss their social interests and preferences. From quizzes to hand massages, music therapy, and flower arranging, there's always something exciting happening at Cavell House.

Conveniently located on the coast just west of Brighton, Cavell House offers easy access to a broad range of entertainment options, including the Dome Theatre, Hove Bandstand, Brighton Pier, and Hove Lagoon. Additionally, Shoreham Beach is just a short drive away, providing the perfect spot for a leisurely stroll or relaxing day by the sea.

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Care Provided by Cavell House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Slater (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Cavell House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Cavell House Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at convenience; dedicated team members always available to greet them with a warm welcome.


  • Parking

  • Cavell House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Cavell House Care Home Reviews (78)

Total of 78, showing 21-40
9.3

Cavell House Care Home has a Review Score of 9.3 (9.338) out of 10, based on 18 reviews in the last 2 years. Over all time Cavell House Care Home has 78 reviews.

Overall Experience

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Review from Sue H (Daughter-in-law of Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my father-in-law. As always, the staff were friendly and helpful. They all take time to speak to myself and my father when they pass by. There is a book so I can see what has been happening since my last visit. He has been here for about five years now. His care is great, and everyone is really
good, even when things are hard. I know my father can be difficult at times.

Reply from katie wilkinson, Regional Manager at Cavell House Care Home

Thank you for your positive feedback. We will share this with the team. It is reassuring to hear that your loved one is well cared for - many thanks.


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Review from Denise S (Daughter of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Cavell House Care Home are amazing and very caring. If there is any problem they call me straight away and keep me up to date with everything. My mum has dementia and is very happy there. Her room is lovely, bright and airy and also the food is very good.
I'm very happy with the care she
receives and always feel welcome when I go to visit.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you so much for providing feedback, which we will share with the team your thanks and positive comments, your Mum is a pleasure to have within the home, best wishes.


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Review from Pauline B (Daughter of Resident) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have found that my mother has not been dressed properly, or rather hastily as the staff are running late, as I visit on a Sunday morning at 10.30 am, sometimes in someone else's trousers.
Also found that when the hoist mat is removed they do not pull up her trousers at the back making her uncomfortable
sitting in the wheelchair, therefore she is distressed.
I understand that there is a problem with staffing.

Reply from Katie Wilkinson, Regional Manager at Cavell House Care Home

Thank you for your feedback. We apologise that your experience at Cavell House hasn't met your expectations, we will make sure that this is followed up by the Home Manager, with Best Wishes.


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Review from Denise P (Daughter of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father received excellent care and all the staff showed a great deal of kindness and consideration to him. He had a lovely, bright room and it was a cosy home from home. We are so very grateful to the super team at Cavell House Care Home who helped to make the final journey of his life as comfortable
as possible and also supported our family so well along the way.

Reply from Ieva Redere, Home Manager at Cavell House Care Home

Thank you for the lovely review. It does mean so much to myself and the team to receive this kind of feedback.


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Review from J R (Friend of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend was admitted to this home just before the Covid crisis. I felt that the staff were kind to her and appreciated the various lounges when I could visit her. She enjoyed the various events too.

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Review from P C (Brother of Resident) published on 2 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to Cavell House Care Home in August 2020, suffering from two incurable conditions. At that time he was bed-bound, rarely eating or drinking sufficiently and not communicating. His condition has been completely transformed, to the extent that he can now do all that he couldn't
before. The staff have been extremely accommodating, despite the current Covid climate. If there has been anything required, the staff always supported the family's requests.

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Review from Sam A (Niece of Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just come home after visiting my Great Uncle at Cavell House. I was blown away by the kindness of the staff and how my Uncle is being looked after. I was greeted in a professional manner and shown to my Uncle's room, which was very clean and tidy. I could only speak through the window to my Uncle
(due to him self isolating) but the staff had such a beaming smile and warm nature, I instantly knew that he was in safe hands. It is so comforting to know that my Uncle will spend his last days being treated with such care and dignity. Thank you from the bottom of my heart.

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Review from I B (Brother of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Covid 19 lockdown ran on throughout my sister's time at Cavell House so I am mostly judging and commenting on impressions from outside looking in. I am satisfied she was looked after as well as was possible. Staff were always far helpful and caring when I phoned or visited.

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Review from N T (Respite Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very well looked after and the food was excellent.

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Review from Lionel W (Son of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team took excellent care of my father during the end of his life. The care, management and attention to my father cannot be faulted. Furthermore, their approach to the COVID virus crisis to ensure the safety of the patient and their co-workers was very diligent and thought through.

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Review from M G (Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having arrived here after being in a rehab centre following a bad accident, I found all the staff to be very friendly and helpful during my stay.
As I was an NHS patient at the home I cannot comment on value for money.

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Review from Michael M (Son of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite the lockdown the home is coping admirably with Covid-19.
The only thing that is missing would be the outside entertainers to engage with the patients. The level of care from the staff is still at a high standard despite these terrible times. I confirm that I'm looking forward to resuming normal
visiting.

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Review from S B (Son of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall my dad gets well looked after and if there are issues the manager is always on hand and approachable and she quickly improves the situation or explains why. She has created (with the staff) a home which is friendly, like a family, and my dad seems very settled here.

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Review from Gemma A (Relative of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is one of the best homes I have ever been too.
The staff and management are outstanding.
The home is clean and the food is good.
My loved one is treated with dignity, love and care.
It is like we are all one big family.
They have been outstanding during the hard times.

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Review from S B (Great-Niece of Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visited my great aunt there was always a cheery welcome and nothing was too much trouble. The staff always made time for a brief chat and were extremely kind and understanding with auntie. After her death, they spoke to me of her last days and reassured me that she died peacefully and gave
her lots of hugs when she most needed them.

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Review from M A (Daughter of Resident) published on 15 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The last few weeks have been very difficult for us all. All the staff have risen to the occasion magnificently. The staff are happy, hardworking and caring. We can't praise them enough. My father is very happy here, he's well-fed and cared for, above all he is loved. Thank you.

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Review from Ian M (Son of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I live outside UK and can only visit my mother infrequently, Cavell House has always looked after her well, especially during these dangerous times. When my wife and I are able to visit, the staff, medical and managerial people have always been good. Management also communicates well in-between
visits.

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Review from Stephen B (Respite Resident) published on 18 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

No one wants to end up needing care home facilities. I found my stay to be both caring and having a sense of well being and security.
The staff all have hearts of gold, and their kindness is so evident.
They were always willing to help with my needs, and with a smile, even at the end long shifts.
If
I were ever to need a care home for whatever reason I would hope that it might be here, where I know I will get the care needed.

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Review from R C (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased that we found this care home for my mum, all the staff were very kind and loving towards my mum.
Thank you very much for all your help. We as a family could not have coped alone.

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Review from K P (Niece of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly home, staff nice and helpful, food always smells nice and looks lovely.
My uncle is very happy and contented with his stay.
The new painted rooms look very clean and bright.

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Current Review Score: 9.3 (9.338)

Overview of Review Score

The Review Score of 9.3 (9.338) out of 10 for Cavell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.338 for Cavell House Care Home is calculated as follows: ( (113 Excellents x 5) + (66 Goods x 4) + (20 Satisfactorys x 3) + (11 Poors x 2) ) ÷ 210 Ratings = 4.338

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavell House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Julie

Julie Slater

Job Title: Care Home Manager

A warm welcome to Cavell House Care Home in Shoreham-by-Sea.


We’re less than 10 minutes walk from the Shoreham seafront and our residents love taking in the sea air in our beautiful outside areas.


Our expert team deliver excellent nursing, dementia and respite care in a friendly and supportive environment.


With well-appointed bedrooms and many with garden views, we are proud of our homely atmosphere and person-centred approach to care.


If you would like to know more about our beautiful home, would like to look around and maybe try our home baking, please do call us to arrange a visit.