Cavell House Care Home

Middle Road, Shoreham-by-Sea BN43 6GS
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9.4 80 Reviews
  • Cavell House Care Home, Shoreham-by-Sea
Welcome to Cavell House, a warm and welcoming home providing residential, nursing, dementia, respite, and end-of-life care. Dedicated staff are committed to delivering a high standard of personalised care 24 hours a day, ensuring the comfort and well-being of residents.

Situated on Middle Road in Shoreham-by-Sea, Cavell House is nestled in the charming seaside town of West Sussex, offering a peaceful and picturesque setting for residents.

Throughout the home, you'll find a variety of communal and quiet lounges, including spacious lounges and a large dining room, providing ample space for relaxation and socialisation. Step outside and enjoy the gardens, complete with raised flower beds and a wheelchair-accessible patio area, perfect for soaking up the sunshine and enjoying the fresh sea air.

Mealtimes at Cavell House are a delightful and sociable affair, with snacks, fruit, and refreshments available 24 hours a day. Single accommodations on the ground floor and first floor offer comfort and convenience, with some rooms featuring en suite facilities. Profile electronically adjustable beds and pressure relief mattresses ensure a restful night's sleep for residents.

The team understands the importance of staying active and engaged, which is why the activities coordinator meets with each new resident to discuss their social interests and preferences. From quizzes to hand massages, music therapy, and flower arranging, there's always something exciting happening at Cavell House.

Conveniently located on the coast just west of Brighton, Cavell House offers easy access to a broad range of entertainment options, including the Dome Theatre, Hove Bandstand, Brighton Pier, and Hove Lagoon. Additionally, Shoreham Beach is just a short drive away, providing the perfect spot for a leisurely stroll or relaxing day by the sea.

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Care Provided by Cavell House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Slater (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Cavell House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Cavell House Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at convenience; dedicated team members always available to greet them with a warm welcome.


  • Parking

  • Cavell House Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Cavell House Care Home Reviews (80)

Total of 80, showing 41-60
9.4

Cavell House Care Home has a Review Score of 9.4 (9.353) out of 10, based on 16 reviews in the last 2 years. Over all time Cavell House Care Home has 80 reviews.

Overall Experience

  • 51
  • 24
  • 2
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  • 1

Date Published

80
8
12
16
64

Review from R C (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased that we found this care home for my mum, all the staff were very kind and loving towards my mum.
Thank you very much for all your help. We as a family could not have coped alone.

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Review from K P (Niece of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly home, staff nice and helpful, food always smells nice and looks lovely.
My uncle is very happy and contented with his stay.
The new painted rooms look very clean and bright.

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Review from Christopher C (Respite Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavell House has a very happy and positive atmosphere. The nurses are kind, happy and efficient. The rooms are comfortable. The food is good, the amenities satisfactory and the medical care good. I cannot comment on the value for money as I did not have to pay. But I would recommend it to anyone.

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Review from G D (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is getting back to his old self and I would like to thank the staff here for that. He is on the mend from his mental state that was very bad about 6 months ago. He likes the staff and Cavell House, which I thank them for this. I did not want to put him in a home but he wanted to so it wasn't
a decision and I am so glad I did. Thank you all the staff at Cavell House.

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Review from S B (Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful, kind things to do like days out. The food is very good. Very clean. Cavell House feels like a home from home. The manager is very kind and she gets things done and she is warm. The manager is also very easy to talk to. The staff always ask me what I want and nothing is too much
trouble.

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Review from Deirdre R (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavell House was by far the best home out of six I viewed when trying to find a home for my 86 year old Mother. Her words are 'It's not home - but it's the nearest to home there is'. There is always a happy atmosphere and laughter and chit chat is always apparent. The food is excellent and in abundance.
Residents families are encouraged to join in activities, for example, lunch on Mothers Day.

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Review from Linda A (Daughter-in-law of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, make you feel welcome. Very helpful.

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Review from Lisa A (Granddaughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. Residents look happy and content. All staff are fantastic.

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Review from Mike B (Son-in-law of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came for Mother's Day on 31st March 2019. The staff had worked very hard and laid up tables to a very high standard. We had a lovely meal for Mother's Day. Everyone enjoyed the visit and staff are so helpful and friendly. The food was also to a very high standard. Well done!

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Review from Sarah S (Daughter of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so patient and kind with Mum and it is a joy and comfort to our family to hear her engaged with them in a happy way. The chefs are to be commended for the delicious meals - served in the beautifully laid dining room. Cavell House is a 'home from home' and the atmosphere is welcoming.

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Review from Gary S (Son-in-law of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law is very content at Cavell House and very much enjoys the food. There are always fresh flowers on the dining tables and throughout the communal areas, and the home is clean and never has an unpleasant odour so often present in similar residential establishments. Thank you to the wonderful
staff for their care towards her.

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Review from Marjorie K (Friend of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is impressive. Staff friendly, helpful to all. Residents very well cared for.

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Review from Thomas P (Son of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care provided to Dad from all the staff at Cavell House. It was hard for him to have to accept entering a care home, however, the company, help, support and love shown to him have helped him settle and feel at home and over two years, really feel part of the family here. He eats like
a king. His room is always clean and tidy and there always seems to be something happening. We couldn't be happier with his care.

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Review from Danny T (Son of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Warm and friendly approach by all the staff. General care is good, clean and tidy.

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Review from Wendy H (Friend of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find with this home extremely friendly happy staff and are always willing to speak to you if I have any concerns. Very pleasant atmosphere when I attended the home and the food always looks very good.

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Review from Gloria F (Relative of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very good with the customers.
Very clean in all the rooms, food is very nice.

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Review from Patricia Ann E (Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am treated with care and dignity.

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Review from Ruth G (Wife of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Same as usual - everything satisfactory. Carers excellent but not enough of them.

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Review from Carol A (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This provides a great environment for my mother. She is well looked after and treated with respect.
As my mother suffers from advanced dementia, it is often difficult to communicate and encourage her to participate in activities but they persevere and the activity coordinator is excellent.
We are
so pleased we chose Cavell House - we have peace of mind.

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Review from A A (Resident) assisted by family/friend published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst many improvements to the general fabric of the interior have been made, which enhances the experience of both residents and visitors, there appears to be a need to improve food quality, choice of menu and presentation on a daily basis.
For special occasions, a great effort is made to make food
enjoyable and well presented.
The new manager from Autumn 2018 is approachable and has done a great job in bringing the care home to a better standard.

Reply from Nikki Stevenson, Home Manager at Cavell House Care Home

Sorry to hear that you are not completely satisfied with all the meals. I am pleased to inform you that we now have a new head chef in place and the menus will be revisited. I also would like to make you aware that there are always alternatives and other options available so please ask.


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Current Review Score: 9.4 (9.353)

Overview of Review Score

The Review Score of 9.4 (9.353) out of 10 for Cavell House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.353 for Cavell House Care Home is calculated as follows: ( (107 Excellents x 5) + (50 Goods x 4) + (19 Satisfactorys x 3) + (11 Poors x 2) ) ÷ 187 Ratings = 4.353

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavell House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Julie

Julie Slater

Job Title: Care Home Manager

A warm welcome to Cavell House Care Home in Shoreham-by-Sea.


We’re less than 10 minutes walk from the Shoreham seafront and our residents love taking in the sea air in our beautiful outside areas.


Our expert team deliver excellent nursing, dementia and respite care in a friendly and supportive environment.


With well-appointed bedrooms and many with garden views, we are proud of our homely atmosphere and person-centred approach to care.


If you would like to know more about our beautiful home, would like to look around and maybe try our home baking, please do call us to arrange a visit.