Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Parking on-site
Darlington Court has a Review Score of 9.4 (9.374) out of 10, based on 13 reviews in the last 2 years. Over all time Darlington Court has 72 reviews.
Review from H M (Daughter of Resident) published on 20 June 2017
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Review from S B (Daughter of Resident) published on 20 June 2017
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Review from S M (Daughter of Resident) published on 13 June 2017
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Review from Suzanne (Daughter of Resident) published on 1 February 2017
Submitted via Website •
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Review from Judith P (Friend of Resident) published on 7 September 2016
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Review from Sue N (Daughter of Resident) published on 24 May 2016
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Review from Mary M (Resident) published on 27 April 2016
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Review from Jackie (Friend of Resident) published on 13 April 2016
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The staff were ALL incredibly supportive. We felt that he was in safe, professional hands in terms of the care he needed but also in a loving and caring environment.
Every single member of staff played apart in making him comfortable and making my mother and I welcome.
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Review from Donald M (Resident) assisted by family/friend published on 29 March 2016
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Review from Suzanne W (Daughter of Resident) published on 8 March 2016
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Review from Mike B (Son of Resident) published on 7 January 2016
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Review from Rosemary E (Wife of Resident) published on 16 October 2015
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The Review Score of 9.4 (9.374) out of 10 for Darlington Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.374 for Darlington Court is calculated as follows: ( (79 Excellents x 5) + (61 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 155 Ratings = 4.374
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Darlington Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jan 2023
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2025
I have a master’s degree in social work and a level 5 diploma in health and social care leadership.
These qualifications have been essential, giving me the knowledge and skills to provide high-quality care to residents, as well as support colleagues.
I wanted to work at Care UK because I am passionate about making a positive difference to people’s lives. I also wanted to be part of a team that genuinely provides exceptional care.
To be a home manager, you need to have strong communication skills, while also being patient, adaptable, and organised. Problem-solving is also important, as is being compassionate.
My role also means providing a supportive environment for colleagues. Everyone should feel heard and valued. Ultimately, a positive workplace contributes to all our success and the wellbeing of residents.
For me, the best part of the day is when I get the chance to connect with residents and seeing them thrive here. It is incredibly rewarding, knowing that I am part of a team that actively cares about improving people’s lives.
Outside of work, I enjoy DIY projects and going to the gym. Both help me stay active and creative which gives me a great work life balance.