Review from Eliza F (Daughter-in-law of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience

Very kind and compassionate care staff, I highly recommended. Very efficient and also luxurious care home. The food is lovely, people are treated with dignity. Efficient management. Also, I felt very safe during Covid as all staff have been respecting all rules regarding PPE.

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Review from Sian P (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience

My Mum fell in January and fractured her hip and came here for respite following surgery. During her time here she flourished physically and mentally. She benefited massively from the in house physio and thrived on the company. Every time I came to visit she was usually in the lounge joining in with

the activities which were varied and even if she didn’t want to join in she would comfortably sit and watch. She ate well and enjoyed the food very much which bearing in mind she trained many years ago in cookery and was an excellent cook and baker was high praise indeed. When she was ready for discharge she said if it hadn’t been for her dog she would have stayed and sadly having now lost her dog and becoming increasingly isolated in her flat she has chosen to return and live full time at Drumconner.

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Review from Joshua E (Grandson of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience

During my grandparents stay at the home, they were given outstanding care. They were always telling me how amazing the service was and how friendly the staff were. The home is in a lovely location and the staff will go above and beyond to help you, no matter your needs. Highly recommend.

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Review from Paula L (Daughter-in-law of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience

The staff made my mother-in-law welcome and comfortable with very short notice. Unfortunately, her stay was short due to very ill health but within that time the accommodation and staff were outstanding. Always happy to welcome us when we visited and happy to update us over the phone. I would recommend

without hesitation to anyone needing a care home for themselves or their loved ones.

Reply from Charlie, Administrator at Drumconner Homes Lancing

Thank you very much for posting a great review. Our staff really appreciate it.

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Review from Charlotte (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience

The staff at Drumconner have been fantastic from the initial inquiry to the care my mum receives. It has been an extremely difficult time as we couldn’t view the home in person due to Covid. They proactively set up a zoom meeting and sent us videos of the rooms (and gave us a choice). My mum says if

she can’t be home she knows she is in the best place. She is happy, loves the food, says the staff are all very nice and friendly and often helps her to FaceTime us to ensure contact is kept up. We have been really impressed so can only imagine how good it is in normal circumstances. Very grateful to Drumconner for making a very difficult time slightly easier and putting my mind at rest that my mum is receiving fantastic care.

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Review from A L (Daughter of Resident) published on 22 June 2020
Submitted via Postal Card • Report

Overall Experience

I cannot praise and thank all the staff for how they have dealt with and cared for everyone throughout Covid-19. I can honestly say that I cannot recommend Drumconner enough and thank them from the bottom of my heart for looking after my mother.

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Review from Kim S (Daughter of Resident) published on 5 June 2020
Submitted via Postal Card • Report

Overall Experience

During a very challenging time of COVID-19 and the passing of my beautiful Dad, I have nothing but respect for the whole team of Drumconner, who understood how difficult it was to not be able to see him. Dad was very happy at the home and was surrounded by smiles. This is a caring nursing home and I

treasure the support that my Dad was shown.

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Review from Laura H (Granddaughter of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience

My granny was in the home for a short period. Her death was unexpected and came sooner than we thought. The care staff were brilliant, they treated my granny with respect and dignity. The management, one member in particular, have been wonderful with the admittance and support with the financial side.

Residents are lovely and there is a lovely atmosphere. Would 1,000,000% recommend.

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Review from J W (Friend of Resident) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience

I found this care home to be excellent in every way. All of the staff treated my friend with kindness, care and dignity during her brief stay.

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Review from B S (Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience

All staff are very pleasant and professional. Issues raised with owner and staff are quickly addressed.
My primary concern is the limitation of the kitchen menus, etc.

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Review from D F (Friend of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience

Impressive engagement on the part of staff and management. Frequent visits to resident's room to monitor status or offer care.
Care delivered in highly competent, professional and caring manner.
Great respect shown for residents needs and preferences. Very much a family feeling. Unusually high visibility

of management is a plus. Meal offerings could be more varied. Nursing care is A+++ - personal and professional.

Reply from Lauren Reed, Administrator at Drumconner Homes Lancing

Thank you for your comments, at Drumconner we value all feedback and actively use this to improve the level of service. We are keen to obtain your feedback in relation to the scores given for safety and activities as no comments have been left. Please provide this to our home email address: info@drumconner.co.uk at your earliest convenience so that this can be investigated and implemented into future care.

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Review from John W (Husband of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience

My wife went into Drumconner on 2nd July for 3 weeks for post-operational care. She was treated with love and care from the staff and management, with excellent food, drinks and medication all given in such a kind and caring way. We used their lovely garden with her wheelchair afternoons and evenings

and she responded so well with all the excellent treatment. Would thoroughly recommend this caring establishment.

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Review from J C (Daughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience

All the staff are kind and caring. My mother had the best welcome. Despite the current building works residents needs are always put first.

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Review from Bethan P (Granddaughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience

All staff are friendly and considerate. All care is met and delivered with dignity. My grandmother is extremely happy here and appreciates the care, staff always willing to have a chat. Nurses are great with all dressings and very careful with her delicate skin.

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Review from M V (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience

From the very first day we visited Drumconner with a view to place our mother in their care, we were impressed by the friendliness and warmth of the staff, the cleanliness and facilities available. During the fifteen months our mother was in the care of Drumconner (Lancing), we were extremely content

that she was receiving the most loving and first-class care.

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Review from S W (Daughter of Resident) published on 3 July 2019
Submitted via Postal Card • Report

Overall Experience

The care from the nurses and staff at Drumconner is excellent. Very clean and light and airy. Food good and nothing is too much trouble.
Good range of activities. Gym twice a week. Regular weekly groups for residents to have informal chats on various subjects arranged by reception staff.
All visitors

to residents welcomed any time of the day.

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Review from Roy V (Son of Resident) published on 23 May 2019
Submitted via Postal Card • Report

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Dad went into the home from hospital in a very poor condition. He made a fantastic improvement by very caring staff and great support in his final year.

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Review from John W (Son of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience

A well run independent nursing home with excellent staff and facilities, which I am happy to recommend.

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Review from Colin U (Husband of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience

My wife has now been resident for more than a year. I am delighted with the care she has received at Drumconner. All of the staff are friendly, caring and concerned for her condition, and she receives tender personal care from all of them. The food is tasty (vegetarian or fish), well cooked and well

presented, and the carers usually help my wife with her meals. She enjoys the beautiful garden outside her room and is often able to attend the many activities and entertainments.

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Review from Moria B (Daughter-in-law of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience

From first speaking to the receptionist to meeting the matron Drumconner has been nothing but kind, helpful and professional. We had been in a very difficult situation and Drumconner made everything better. You could not have looked for more help and kindness.

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Drumconner Homes Lancing

Care Provided by Drumconner Homes Lancing

Good to Know

Funding & Fees Guide for Drumconner Homes Lancing

Facilities