Eastridge Manor

Wineham Lane, Bolney, Haywards Heath RH17 5SD
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9.6 42 Reviews
  • Eastridge Manor, Haywards Heath
Eastridge Manor is a 52 bedded dual registered care home, providing excellent care to older adults who are experiencing any stage of dementia. Both residential and nursing care is offered in this rural retreat.

This stunning Georgian and Victorian Country House has had two modern extensions added and provides the highest standards of luxurious accommodation with highly trained staff. Significant investment has gone into modern equipment , overhead tracking , electric profile beds wet rooms and bathing rooms in this tranquil countryside position.

The manager and care teams are highly trained and dedicated ensuring each residents happiness and well-being.

The rooms are well appointed and offer every comfort and include a 24 hour call bell system providing both residents and families with peace of mind, large LED TV is in each room.

The home and gardens include private secure gardens with raised planters, fruit orchard and a beautiful landscaped grassed garden surrounding a large well stocked pond. All the outside areas have seating areas, paths for wheelchairs and a wooden summerhouse offering shelter and shade. All residents have access to the secure garden allowing fee passage to walk outside safely without supervision.

Communal areas include two large lounges with comfortable seating and large LED TV, an activities room , (activities range from a health focus with physio exercises to the more fun activities such as arts and crafts, baking, singing and dancing).   

Personal care is available 24 hours a day all year round. Visiting medical services include chiropodist, dentist, opticians and a weekly doctors round. There is a purpose built hairdressing salon.

A varied, well balanced menu is served using fresh produce from local suppliers. Special diets will always be catered for.

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Care Provided by Eastridge Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Roella Marinas (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Eastridge Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care up to £1,575
    • Self-Funded Residential Dementia Care up to £1,574
    • Self-Funded Nursing Care up to £1,575
    • Self-Funded Nursing Dementia Care up to £1,575
    • RESPITE Self-Funded Residential Care up to £1,575
    • RESPITE Self-Funded Residential Dementia Care up to £1,575
    • RESPITE Self-Funded Nursing Care up to £1,575
    • RESPITE Self-Funded Nursing Dementia Care up to £1,575

  • (These prices are only a guideline, please contact Eastridge Manor to find out the exact price for your requirements.) if FNC is awarded this will be deducted from the fees.
  • (these prices are only a guideline, please contact Eastridge Manor to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting welcome anytime.
    Well behaved family pets may be brought to visit.


    Regular activities and entertainers, to which visitors always welcome to attend, no invitation required.


  • Parking

  • Large on site car park


Eastridge Manor Reviews (42)

Total of 42, showing 1-20
9.6

Eastridge Manor has a Review Score of 9.6 (9.579) out of 10, based on 12 reviews in the last 2 years. Over all time Eastridge Manor has 42 reviews.

Overall Experience

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  • 11
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Date Published

42
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Review from E S (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad spent 18 months at Eastridge Manor and was cared for as if he was a member of the family, we were always welcome at whatever day or time we arrived. The staffing ratio seems to work well meaning we felt comfortable leaving Dad in their care. We also have a lovely memory of the summer 2024 fete
in the well tended grounds, and sitting in the secure garden.


On occasions when we needed to know about something to do with healthcare or medication, staff would take the appropriate action communicating with us about their concerns. There are a number of places to chat when you visit other than the bedroom you have allocated for your family member, which is lovely.


Food was good, including curry a particular favourite for Dad, but fish on Friday and roasts were well enjoyed too. A new chef summed it up by saying he cooked as if he was doing this for his relations. We would recommend Eastridge Manor.


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Review from Frazer P (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eastridge Manor provided my father, with outstanding care in his final days. Set on beautiful grounds in Wineham, West Sussex, the environment itself is peaceful and uplifting, a place where he could enjoy the sight of wildlife and lush gardens from his ground-floor room. Special thanks to the Manager
for finding him such a serene space. The entire team went above and beyond, showing genuine affection and tenderness in every interaction. The compassion in the nurses' eyes was something we'll never forget-it reassured us that he was not only being cared for but truly valued. The warmth and professionalism of the staff made all the difference, comforting him and our family with kindness and grace. We cannot thank you all enough for everything you did for my father. Eastridge Manor will always hold a special place in our hearts. Thank you for treating him with such dignity, respect, and love which everyone truly deserves.

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Review from Richard H (Son of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was a resident at Eastridge Manor for just over 5 years until June of 2024. She was very happy there. The staff were attentive to her needs and considerate of her medical condition. She was regularly included in activities within the home and whenever I visited I could see genuine affection for
her from the nursing and care team.
The management were welcoming of residents' families and we were able to discuss Mum's ongoing care requirements with them. Eastridge Manor is a well-kept care home, set in lovely grounds with a caring team of staff.

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Review from Valle D (Daughter of Resident) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was discharged to another nursing home from hospital in March he hated the home he went to so I found Eastridge Manor. We looked at homes in the same price range. Not only does my father have the beginnings of dementia he is experiencing a psychosis. Dad is challenging and difficult , the
staff all deal with him kindly and without judgment of his often bad behaviour. From day one dad was happy, there were a few miscommunication problems but I rapidly came to realise that there was a lot going on behind the scenes to ensure my father received the best care. The management team helped with applying for funding for additional care. All the staff are very kind, from the lovely laundry ladies to the management. The GPs are very good, and I can be present for visits. For all changes, I am spoken to in person or by phone. If I were picky I would say too much is done for dad, and everyone is too nice, the staff should not have to take rudeness! A joy to visit and the gardens are beautiful. Food good.

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Review from James V (Husband of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for a considerable amount of time and I wouldn't wish for her to be anywhere but Eastridge the quality of care is remarkable and all staff from management to maintenance staff are all so professional.

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Review from A M (Son of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Eastridge Manor in Jan 24 with dementia symptoms. The care and attention she received from the team of carers were superb. Going above and beyond as my mother's condition worsened which happened quite rapidly, including loss of speech. The Manager and her team are to be congratulated
for providing superlative care not only for my mother but for the whole family, guiding us through a very difficult time. The setting of the home, with wonderful gardens, provided my mother with a peaceful outlook in the short time she was there.

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Review from Heather H (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved it Eastridge Manor in May 2023. Her Dementia/Alzheimer's had become to a point where she needed more nursing care input. As the main carer for mum, it was difficult to let go, but the staff were very helpful, patient and understanding and I felt reassured she would receive the best of care.
Any questions I had, the staff dealt with them in an acceptable timely manner. I was always informed and included in all aspects of her care including the meetings to assess and update her health and welfare right up until she passed away. She was treated with dignity and respect throughout her time there. She was happy there. My family were very grateful for all the care and kindness given by all members staff. Thank you.

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Review from M S (Daughter of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eastridge Manor has a welcoming feel and is beautifully furnished. My mother was a resident there for several years until her death last year. The love and care provided was excellent. Sadly she was unaware of this but as her family, we were more than satisfied. I recommended Eastridge to a couple of
friends who subsequently placed a family member in this lovely place.

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Review from G B (Friend of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear friend was cared for very well as her dementia progressed, and the kindness of the staff, especially at her last few days, was exemplary. At visits, I always found her clean and well-turned out. She seemed contented always.
I knocked off one star for always having to wait for someone to answer
the front door! However, I suspect this was because their patients had priority.

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Review from N B (Grandson of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparents have been staying at Eastridge Manor for a few months now. They were both very reluctant to move to a nursing home but I can honestly say that they are both really settled now. The team are always very helpful and I am always kept informed on how they are. My grandfather does not have
dementia and he is there as he does not want to be separated from his wife. The staff engage with him as he finds it hard to communicate with other residents due to their illness. I would recommend the home to others and a big shout out to the team who remain professional throughout challenging situations.

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Review from A K (Son of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother was a resident in Eastridge Manor for eight weeks for respite care. The home is in a beautiful and peaceful country setting, with extensive gardens and a large pond. Without exception, the management and staff at all levels were absolutely fantastic; kind, attentive and loving. The level
of care was absolutely superb and Mum was physically and mentally in a lot, lot better of a state after her respite. Many, many thanks from the family for all your great work.

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Review from Penny N (Partner of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Very disappointed with the judgemental way my partner was treated after an incident. We had high expectations of the Home but sadly were disappointed. It quotes on the website that "Our Understanding of dementia nursing and providing exceptional care means we achieve a standard of excellence in all
aspects of the service." Sadly this was not our experience. A nice building and grounds with kind staff, but as soon as needs became challenging, he was forced to leave with 2 weeks' notice with no willingness to follow the suggestions of the consultant, which could have enabled a route forward to care in situ, or at least more clarity that there was an ongoing issue, and how to manage it, or even a timescale that would have allowed us to find another reasonable option. This sudden move from a Home he loved caused a lot of distress & his dementia has worsened alongside it. I worked as a social worker for over 20 years and I could not recommend a home with this ethos and approach.

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Review from Wendy M (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Eastridge Manor for two weeks respite whilst Dad had an operation. I had been given a personal recommendation and having worked in retirement housing was very pleasantly surprised by the all-round quality of Eastridge Manor.
It has a warm and welcoming environment and decor, but it
was the staff that completely sold it for me.
They are so friendly and caring - I was always allowed to visit unannounced (always a good sign!) and made to feel very welcome.
I was actually sad when it was time for Mum to go home.
I would recommend Eastridge without hesitation and would use their services again in a heartbeat.
Thank you, Team Eastridge!

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Review from Elaine C (Daughter of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without the amazing staff at Eastridge Manor from the cleaners to management I don't think my mum would still be there. They went above and beyond for our mum as well as us, they are the most caring loving kind people. As a family we couldn't be happier that our mum is at Eastridge loved and cared
for daily.

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Review from A S (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Eastridge Manor for ten years. She is now 100 years old, which I'm sure she would not have achieved without the care she has received there.

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Review from Owen A (Nephew of Resident) published on 28 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at many homes before deciding on Eastridge Manor. As soon as we walked through the door and met the staff we knew it was the perfect home for my relative. He settled in very quickly and called it home. Thanks to everyone at Eastridge Manor who made a difficult decision much easier to cope
with. We could not have chosen a better home for our relative.

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Review from S B (Daughter of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude for all those who cared for my mother at Eastridge Manor. She settled in quickly and it became her home. The patience, care, and dignified manner in which she was looked after gave our family great comfort that she was in the best place to meet her needs. She was suffering
badly from advanced dementia and passed away at the age of 96. Her final parting was managed with dignity and sensitivity. I look back now at this difficult time assured that we made the best decision to transfer her to Eastridge for the final years of her life. We will always be grateful to the Eastridge Manor team.

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Review from Suzy H (Daughter of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was a resident at Eastridge Manor for nearly 10 years until his death in October 2021. Everyone, from the management team to the nurses and carers, the laundry and kitchen staff, the cleaners, and the maintenance team were just brilliant. We couldn't have chosen a better home for Dad. From the very
start of Dad's stay at Eastridge, it was clear to us that they cared for him as an individual. The staff got to know him and as a result, gave him so much more than just somewhere to stay. He had a home and was wonderfully cared for with dignity and compassion. I highly recommend Eastridge Manor.

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Review from C G (Son of Resident) published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our whole family are very appreciative of the high quality of care and support which Mum receives at Eastridge (since 2020). The extremely efficient management of the home - plus the group into which Eastridge fits - but above all, the high quality of nursing are a shining example of what every family
hopes for and what gives comfort to a resident in these unusually demanding times.

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Review from Rebecca C (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with how my mother has settled at Eastridge. The staff are very caring and professional. It has been very difficult during the pandemic but I am very pleased with how the staff have dealt with everything during these difficult times.

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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Eastridge Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Eastridge Manor is calculated as follows: ( (99 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 140 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eastridge Manor is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Roella

Roella Marinas

Job Title: Home Manager

Roella became the Manager in 2023, having worked at Eastridge Manor previously and after a successful spell as trainee manager


Frequently Asked Questions about Eastridge Manor

What types of Care is Eastridge Manor registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eastridge Manor provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eastridge Manor have?

There are 51 Single Rooms.

What are the Facilities & Services at Eastridge Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Eastridge Manor to the centre of Haywards Heath?

5.8 mile(s) as the crow flies, distance by road may be significantly further.