Prinsted Care Home

Prinsted Lane, Prinsted, Emsworth PO10 8HR
Submit a Review
9.0 22 Reviews
  • Prinsted Care Home, Emsworth
Prinsted Care Home offers nursing and residential care and is ideal for both long and short-term stays, providing person centred care delivered by a team of highly trained individuals.

The home has two floors, with residential care provided on the ground floor and nursing care on the first floor.

The home also offers two assisted living lodges within the grounds of Prinsted Care Home for individuals or couples who do not require 24-hour residential care but may be becoming socially isolated and needed reassurance someone was on hand, if needed. The lodges offer modern facilities to maintain independence. With a large, open planned lounge and dining area to host friends and family, kitchen area to prepare meals, large bedroom with electronic bed looking onto the beautiful gardens and spacious bathroom with shower facilities; they've thought of everything.

Refurbished to suit professional care practice and an active lifestyle for residents, clients will find much to interest them, while loved ones are made to feel welcome upon visiting.

All provision is tailored to personal care objectives while residents are able to enjoy secure outdoor areas and many additional features, including a quiet front room, dining areas looking out onto the beautiful gardens and a homely environment for all to enjoy.

* Varied social activities programme 7 days a week
* Homecooked meals to suit all dietary needs
* Single rooms for individuals or double rooms for couples

Show Prinsted Care Home on the Map

Care Provided by Prinsted Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Melanie Holly (Group Manager)
  • Admission Criteria
    • We welcome referrals from private individuals, NHS and Local Authority with top up.
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (30)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Prinsted Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,500
    • Self-Funded Residential Dementia Care £1,100 – £1,500
    • Self-Funded Nursing Care £1,300 – £1,700
    • Self-Funded Nursing Dementia Care £1,300 – £1,700
    • RESPITE Self-Funded Residential Care £1,100 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,500
    • RESPITE Self-Funded Nursing Care £1,300 – £1,700
    • RESPITE Self-Funded Nursing Dementia Care £1,300 – £1,700

  • Our fees are dependant on individual care needs and room requirements.


    Fees are inclusive of all care, hotel services and accommodation. Hairdressing, chiropody, taxis, staff escorts, shop items and newspapers incur additional charges. Weekly physiotherapy is included in the fees.


    We can signpost you to the appropriate advice and support to ensure individuals are receiving all entitlements, including attendance allowance, funded nursing care, etc.


    Please contact us if you wish to discuss personal circumstances regarding fees.
  • (these prices are only a guideline, please contact Prinsted Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time and meals can be arranged for visitors. Residents can entertain visitors in their own private room or in communal areas, visitors also able to book the 'front room' for special occasions.


  • Parking

  • Car park for visitors.


Prinsted Care Home Reviews (22)

Total of 22, showing 1-20
9.0

Prinsted Care Home has a Review Score of 9.0 (8.951) out of 10, based on 5 reviews in the last 2 years. Over all time Prinsted Care Home has 22 reviews.

Overall Experience

  • 20
  • 2
  • 0
  • 0
  • 0

Date Published

22
0
2
5
17

Review from Fiona M (Daughter of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home shares kindness with excellent care, helping to make my mum safe and happy. All staff show her respect and she is offered interesting activities and positive chats, making her feel valued. The nursing support is considered and well communicated.
Our family are very grateful for the way our
mum is looked after and how we are welcomed. We highly recommend the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R C (Son of Resident) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am submitting this review on behalf of my two brothers and me. Our mother came to Prinsted Care Home in May 2023 following a serious fall and hospital stay. Initially for post-hospital convalescence, we were all keen for her to stay permanently because of the quality of care and the welcoming and
caring environment. We would wish to commend Prinsted for the operational leadership, empathy demonstrated by staff, the cheery environment and attention to mental and physical health and wellbeing. Activities are fun, engaging and varied. The food is of good quality and well-presented.
We appreciate the opportunity to give feedback and hear about developments planned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick O (Nephew of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Prinsted Care Home for my aunt to live in, having moved from a care home locally. The staff at the care home are fantastic. They know all about the various foibles of the residents. I am always greeted warmly. There are plenty of activities for my aunt. I am always informed of any particular
problems, such as a fall or a GP visit. Special entry fobs are provided so that I am able to visit at any time. The care home provides regular meetings for relatives and residents, which are very informative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Son of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother chose Prinsted from several options and spent over 4 years there until passing away. She based her choice largely on feeling comfortable and at home there, plus their having nursing care on the floor above which would prevent her having to relocate later as her health declined. The facilities,
food, cleanliness and activities were always good but I was most impressed by the genuine care the staff showed towards the residents. There was nothing artificial or contrived about this, it was more than just a job for them, they did actually want to meet the needs of the residents however they could. This might mean catering for food preferences or changing staff rosters so that my mother could be looked after by staff she liked most. They would even share their break times with her so she could have an occasional smoke outside with them. Prinsted became my mother's home and the staff and other residents became her family. I believe that she made an excellent choice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine H (Daughter of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It took a lot of searching to find the right place for my mum. Prinsted delivered on every level. As a family, we could not have chosen better. From the moment she arrived, we knew we had made the right choice.
The care, dedication, dignity, respect and humour shown by all staff to all their residents
was humbling to witness. Nothing was ever too much trouble.
Unfortunately Mum was very poorly when she arrived and passed away soon after.
The end-of-life care for Mum, delivered by all the excellent nursing staff, was simply outstanding.
We will be forever grateful that she was able to spend her last few days being cared for in such a wonderful home and by such wonderful people.
I cannot recommend Prinsted highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel L (Daughter of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the hardest things I've had to was to accept that Mum could no longer be cared for at home so for me nothing and nowhere was going to be good enough but Prinsted Care Home has allayed all my fears and worries and I feel blessed that my mum is in very capable, caring and competent hands. She has
settled in so well that the staff have become her new family and as much as I initially felt very jealous of that connection, it has been a vital bond that despite the devastating condition that is dementia, has allowed her to have some quality of life for which I am forever grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane H (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing a loved one in the care of others is a very difficult thing to do, but Prinsted gave us confidence from the outset that they would care for our mum with love, compassion and understanding. Through some very tricky times, they have remained professional yet approachable, caring and kind, but
above all have continuously shown respect and warmth towards our mum and our family, for which, we cannot thank them enough. We know that mum is in a safe and loving environment where nothing is too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heather M (Daughter of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad absolutely didn't want to move to a care home, however after a few falls and profound mobility and confidence issues he moved into Prinsted Care Home after a spell in hospital. I thought dad would take forever to settle in but thanks to the kind and patient carers and managers he has settled
well. Dad's room is lovely, bright and airy and now with lots of his beloved things from home around him. Dad has since been in hospital again and is now doing well at Prinsted - their diligence and high standard of nursing is top notch and every effort is made to make dad feel included and a valued resident. An intensely private man who is very anxious now feels safe and I feel very confident with all the team looking after him. My dad's appetite is good but he has now begun to explore other menu options and enjoying the huge variety. Constant tea or coffee is on offer and I am always included when I am there, it's lovely and homely. I would be very happy to recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie T (Daughter of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a Care Home for my 95-year-old mum was probably one of the hardest things I've had to do, I knew what I was looking for and the most important quality was I wanted my mum to be valued, respected and to be treated like I would hope the carers would treat their own loved ones. I have certainly
found this at Prinsted Care Home, the staff regardless of their roles are committed to the well being of their residents, they share information, they treat the residents as individuals and not just 'the resident in room number 5'. The food was another area important to me, my mum loves her food, and this is another area that ticks the box, she doesn't just say the dinner was nice it's more like 'The meat was so tender.... all of these qualities the home has, has helped my mum transition from living independently to living in a care environment. Well done to the staff, you are ALL an asset to Prinsted Care Home, I would definitely recommend you to others......in fact I already have.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise B (Daughter of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents moved into a double room in Prinsted Care Home in February 2021. The transition was quite difficult for my father who had been my mother's full-time carer during the previous two years. The staff helped him to gradually relinquish his feelings of responsibility and associated anxiety. Sadly,
my mother died after nine months residency and my father was supported with much tenderness and understanding during the weeks following his bereavement.
Gradually his mobility and mental energy increased and he was able to lead an active and sociable life inside and outside the care home. He greatly appreciated the friendly daily care, delivered with warmth, respect and humour. His final illness came quite suddenly, but like my mother previously, he was fortunate to receive superb end-of-life care delivered by the home's highly professional nurses, supported by the exceptionally kind and efficient carers.
As a family, we are extremely grateful and would highly recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F O (Daughter of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father who was 93 came to live at Prinsted Care Home in late 2019. He requested residential care. I visited most days and was very impressed with all the staff and their care for the residents. When covid struck the country, I had every confidence in them and there was not one case in the home. My
father is now 95 and physically in much better health than when he came. I would not hesitate to recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela G (Wife of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After taking care of my husband for nearly eight years after his severe stroke, the time came when it was no longer possible to take on the task alone. Prinsted has been an amazing caring place for my husband. The staff and carers are all wonderful and I would not hesitate to recommend Prinsted to anyone.
There are also plenty of activities going on to keep everyone happy. They do seem to go the extra mile at Prinsted. Well done.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dianne B (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been happily settled into Prinsted Care Home for the last ten months. Her level of care is exemplary. The staff are experienced, cheerful and understanding. She takes part in a varied programme of creative and fun activities. There is a warm, family friendly atmosphere. The food is excellent
and plentiful with wine available. The house and grounds are very attractive and well maintained. I could not have found a better home for mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel S (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother sadly had a fall and we needed to locate a local care home quickly. We visited Prinsted and immediately felt that the home would suit our mum. The staff were welcoming, friendly and very understanding. I have found the whole team to be incredibly supportive on our journey in caring for
a loved one with dementia. The nursing staff are professional and knowledgeable. They take the time to listen to any concerns that are raised and answer them thoughtfully. The staff have worked holistically to problem solve any issues we have found and worked creatively to support our mum and allow her to feel as independent as possible. The approach is always focused on what is best for our mum and her opinion is respected. The staff have taken time to understand my mum and cater to her likes and tastes.
The home offers a varied programme of entertainment for the residents which is fun and lively at times and encourages residents to join in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet H (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived alone until she had a fall aged 99. She was very reluctant to go into a home but settled really quickly and now appreciates the care she receives and the excellent food. Her 100th birthday came in lockdown but the staff ensured that she had an amazing day. She couldn’t be in a better
place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John T (Son of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into a double room with Mum in April 2016. Since she died, nearly 2 years ago, Dad has been in a single room upstairs.
The quality of care has been excellent in all regards. All staff are professional, caring, courteous and good-humored. It is reassuring that as soon as a medical condition
is diagnosed Dad gets appropriate treatment. The facilities are good with a spacious lounge overlooking the garden where Dad can enjoy sunny weather. When he is not reading or watching television, Dad has enjoyed some of the impressive activities that are laid on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was taking respite here and the care home was really friendly, caring and took great care to ensure my mum was safe. They encouraged my mum to join in with the activities and to stretch herself to regain her independence. They ensured that any feedback was recorded and fed back. It is professionally
run to a high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gail W (Daughter of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Prinsted Care Home for three years. It was an emotional time finding somewhere for her to live, but the love and care shown by the management and staff made this decision so much easier. The home is bright and cheerful and the staff are always so kind. It is obvious that they have
taken the time to get to know my mum and even though she now has good days and bad days. I am always confident, reassured and thankful that she is safe and being well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adrian B (Son of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent the best part of a year at Prinsted. As a family we had been advised that she required 24-hour care and having selected Prinsted as the nursing home for her, we were impressed by the team there from day one. Every member of staff should be praised for their part in my mother's care during
that time and the sensitivity and professionalism shown was completely reassuring. We were particularly taken with the positive nature of the nursing team, right up to my mother's last days which were so tenderly dealt with.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara J (Daughter of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were extremely happy with the care given from the laundry, kitchen and care staff including nurses and management. The home had a happy and caring atmosphere which made a difficult time easier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (8.951)

Overview of Review Score

The Review Score of 9.0 (8.951) out of 10 for Prinsted Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Prinsted Care Home is calculated as follows: ( (53 Excellents x 5) + (7 Goods x 4) ) ÷ 60 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.068 Points relating to the number of positive Reviews for Prinsted Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 5 Positive Reviews ÷ 8.8 = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Melanie

Melanie Holly

Job Title: Group Manager

Joined: 2014

Our Group Manager, Melanie, has worked in the Care Industry for 22 years, starting as a Support Worker and undertaking training to progress her career to Registered Manager.


Melanie is customer-focused and has a passion for continuously improving the service provided through staff development and quality systems. Melanie has an excellent understanding of older people and prides herself on good working relationships with care professionals and service users' families.


As Group Manager, Melanie manages both Springfield and Prinsted with the support of an established Management team.


Mirela

Mirela Constantin

Job Title: Deputy Manager/Clinical Manager

Joined: 2014

Mirela has worked for Springfield Health Services since 2014.


She is an experienced RGN and her clinical knowledge, together with her compassionate nature is invaluable to the residents and staff team.


Frequently Asked Questions about Prinsted Care Home

What types of Care is Prinsted Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prinsted Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Sheltered Housing & End of Life Care are other types of care provided.

How many Rooms does Prinsted Care Home have?

There are 38 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Prinsted Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prinsted Care Home to the centre of Emsworth?

1.3 mile(s) as the crow flies, distance by road may be significantly further.