Review from I W (Son of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience

My mother was admitted to Glen Arun in mid December. She was settled in very well from her previous private dwelling. My mother is bedridden and unable to do much for herself. Glen Arun have coped very well with these circumstances which can't be easy for anyone. The care and food etc, are all good

to very good.
I note the fees have quite a hefty increase. I note also, a massive new extension is to be built at the rear.

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Review from P P (Daughter of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience

My mother has received excellent care from all staff. The manager has spoken with me and explained everything to me also answered any questions or worries I might have to my complete satisfaction and understanding. They have all kept my mother pain free and treated her with respect and compassion. I

cannot praise Glen Arun enough.

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Review from I C (Husband of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience

All of the staff are very caring and helpful. Nothing is too much trouble. Very pleased with everything no regrets whatsoever.

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Review from P B (Partner of Resident) published on 21 March 2022
Submitted via Postal Card • Report

Overall Experience

Since my partner has been in Glen Arun she has improved enormously owing to the carers and management for which I am very grateful for their care and consideration.

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Review from Graeme G (Son of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience

I will always be thankful to the staff and General Manager at the Glen Arun Care Home. My mother, who suffered from severe dementia and required assistance for the most basic of functions, spent her last 3 months in this home where she was happy and well cared for by the fantastic staff. With the family

visiting almost daily, we were always made to feel welcome by the accommodating team and could clearly see the care and dignity with which the residents were treated. My mother always appeared well-kempt and content. The home, complete with a lovely garden, was clean and had plenty of activities to help entertain the residents. This was not the first home we chose but it was the last, I could not recommend Glen Arun highly enough, it was all we could want.

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Review from Vanessa D (Daughter of Resident) published on 16 December 2021
Submitted via Postal Card • Report

Overall Experience

The care given to my mother in the six months here gave our family complete peace of mind. Management and staff all do an excellent job in their roles, and I would not hesitate to recommend this care home, in pleasant surroundings with a good activity programme. Unfortunately, due to Covid restrictions,

staff were working under difficult circumstances, but well done to all. The proposed building works will make this home even better.

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Review from Karen D (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience

Glen Arun looked after my mother with extreme care for six months. All staff very caring and helpful. Both management and administration were always available to discuss issues. Nice home with pleasant surroundings/grounds. In normal circumstances, good activities programme, but unfortunately due to

Covid, many had to be cancelled. My mother felt safe and secure, and I would have no hesitations in recommending Glen Arun. The new building plans can only be a bonus.

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Review from Gill A (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience

I've been impressed by Glen Arun. They've helped Dad really settle in, and he keeps saying how well he's being looked after. All the staff are very caring and approachable, and I feel his nursing needs are well provided for. Also, the garden is lovely to sit out in to visit with family.

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Review from S W (Daughter of Resident) published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience

I'm very happy with my mothers care. I know she is happy and content.

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Review from Dianne L (Wife of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience

My husband was only in Glen Arun for a short while, but he was treated very well, kindly, and with dignity. The staff were all very helpful and attentive and accommodating to me as well.

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Review from J L (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience

My mother has now passed away. During her five and a half years in Glen Arun, she was well cared for, loved and treated with the upmost respect, I commend the manager and his staff for the excellent service provided. The one downside was the sort of care which went up every year! I only hope the staff

received some of this.

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Review from Tony J (Son of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience

My Mother had been a resident at Glen Arun for nearly 6 years. It was not how I would have wished her to spend her last days but as there was no choice I am glad we were able to place her in Glen Arun. I really couldn't fault the care she received from the start. Her room was very nice with a door leading

out into the lovely garden. The staff were always very welcoming when I visited and were happy to make the visits as pleasant as possible wheeling her into the garden when the weather permitted or into the conservatory for a more private time. Cups of tea and biscuits always to hand and soft drinks for the great-grandchildren when they visited. Whenever she was poorly the nursing staff were immediately on the case and any treatment carried out diligently. Towards the end of her life, they kept my sister informed of her situation and the manager couldn't have been more helpful in arranging covid safe visits. In her last hours, the night staff were so very caring and helpful.

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Review from Michael S (Brother-in-law of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience

Excellent staff, friendly, helpful and caring. Good food and rooms.

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Review from S P (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience

My mother has been at Glen Arun for five years now. The nursing staff and carers are gentle, considerate and kind.

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Review from J C (Partner of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience

Carers very friendly as are all the staff.

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Review from Christine D (Daughter of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience

It is difficult for me to answer many of the questions listed below, as my mother has only been in the home since January 2021, and visitation has been strictly limited because of Covid. I have never been in my mother's room or any of the common rooms, for example. But I can say that my mother is being

well taken care of by very kind, caring and competent staff members. I am extremely pleased with the home and would highly recommend the facility. Management and staff are a pleasure to deal with, and I have peace of mind.

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Review from R C (Husband of Resident) published on 4 September 2020
Submitted via Postal Card • Report

Overall Experience

I have always found the home very clean and the staff are helpful and friendly.

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Review from M W (Son-in-law of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience

On the number of times I have visited my mother-in-law I have been impressed by the care and respect the staff show her.

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Review from N W (Daughter of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience

Glen Arun have been amazing during the recent lockdown. My father has been extremely well looked after and the staff have gone above the call of duty to keep all the residents happy. The nurse at Glen Arun has been wonderful in getting my father to doctors appointments during lockdown too.

Reply from Joel Ignacio, Manager at Glen Arun Nursing Home

Thank you for those kind words in what has been a tough time for everybody!

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Review from Sally G (Daughter of Resident) published on 7 July 2020
Submitted via Website • Report

Overall Experience

My father was a resident at this care home for just over a year until he sadly passed away aged 99-years. I am so pleased I chose this care home for him as it is exceptionally clean, and the staff are very friendly and caring; they go out of there way to look after the residents and relatives alike.

My father was allocated a key carer who worked hard to help him settle in to the home and build up a rapport. The food is good, especially the traditional puddings, which my father raved about. The laundry service is excellent, my father's clothes were always clean and pressed every time I visited, which was 5-times a week. They have 24-hour nurses on site which are extremely knowledgeable and caring. They have a full-time activities coordinator who works hard to keep the residence entertained as well as organising live singers every Sunday, which is very good and other celebrations etc throughout the year. All staff become more like a family. I will certainly miss everybody and recommend it.

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Glen Arun Nursing Home

Care Provided by Glen Arun Nursing Home

Good to Know

Funding & Fees Guide for Glen Arun Nursing Home

Facilities