Aspen Place

171 Comptons Lane, Horsham RH13 6BW
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10 61 Reviews
  • Aspen Place, Horsham
State of the art Nursing Care facilities superbly redesigned and redeveloped in 2018.

A refreshing approach to care, delivering the highest standards of service with exceptional hospitality.

Boasting a team of 65 full time staff which means no use of agency staff - ever.
Management are at the home 7 days a week and on most evenings.

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Care Provided by Aspen Place

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Aspen Place Ltd
  • Person in charge
  • Luisa Jardim and Eloisa Esguerra (Home Managers)
  • Admission Criteria
    • Referrals from Adult Social Care, NHS and Private payers
    • Ages 50+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Aspen Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,486
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • Fees are wholly dependent on the outcome of the needs assessment which will be carried out by a qualified member of staff from Aspen Place prior to admission.
  • (these prices are only a guideline, please contact Aspen Place to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Flexible visiting times


  • Parking

  • On-site parking available


Aspen Place Reviews (61)

Total of 61, showing 1-20
10

Aspen Place has a Review Score of 10 (9.973) out of 10, based on 22 reviews in the last 2 years. Over all time Aspen Place has 61 reviews.

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Review from Veronica B (Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall a fantastic care home, nothing is too much from management, care, kitchen staff, cleaning and most of all the entertainment.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you very much for your review and 5-star rating.


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Review from T B (Brother of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother's health, well-being and happiness have improved dramatically since arriving at Aspen Place. The staff here are really friendly and accommodating and provide such a wide range of activities to stimulate residents on a daily basis.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are truly grateful for your review and 5 star rating. Thank you!


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Review from J T (Daughter of Resident) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad received was always respectful and loving. Lots of opportunities for engagement in activities, exercise and trips out. But over and above this was the welcome extended to the whole family. It allowed my grandchildren to build a relationship and make many happy memories with their great-grandad
during his 3 years with you.

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Review from Tina S (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been residing in Aspen for over 18 months, she feels very happy and supported.
The staff are amazing they are a delight they show and provide the utmost care and professional support to their residents.
The freshly cooked food is delicious with a varied menu.
The home is spotless
and residents are monitored at all times.
Regular outings are scheduled and the residents are constantly experiencing performers in the home for singing.
An absolutely outstanding home.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are truly grateful for your lovely words of praise. Thank you for your 5-star rating!


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Review from Clare W (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring and patient. Such a warm welcome and a high-quality of care. Residents have a wonderful range of events organised to keep them entertained - there's always something happening! The family are very happy that Mum is well looked after. All the staff are always so kind.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are grateful for your lovely comments and rating.


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Review from M R (Wife of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful help and what a great place for daycare. The staff are excellent and always warm and welcoming.

Reply from Nazir Manji, Owner/Director at Aspen Place

Daycare at Aspen Place is something we are really proud of. Thank you for your kind words and your 5-star review.


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Review from J E (Sister of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home. Staff are very attentive. Management team is very friendly and good food.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are grateful for your review and 5 Star Rating.


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Review from K G (Husband of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care and attention my wife is getting at Aspen Place.
I always find the staff very friendly and welcoming and the medical attention she receives is very much appreciated.
Food and catering also appears to be at a very high standard.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your 5 star review and for your kind words.


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Review from M B (Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everything satisfactory, the staff are extremely helpful and caring. I feel very restful. The food is too good. I love it.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your review. We are glad that you have had a good experience so far.


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Review from Ian S (Brother of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely awesome and brilliant beautiful place, excellent staff and managers.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are very grateful for your five star rating and review.


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Review from Hitesh N (Friend of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend had a fantastic time at the care home and he really enjoyed all the staff. They were very helpful in looking after him while he was there. The food was excellent as well and would love to come back again and would recommend it to anybody.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you so much for your five star review. We look forward to having him back again soon.


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Review from N B (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care of our beloved father whilst short was with utmost compassion and respect.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your kind words and rating of 5 stars.


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Review from Andrew P (Son of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The attention to detail is incredible. I always feel comfortable and at ease knowing my mum is in safe hands. All the staff are so friendly and professional.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you so much for your 5-star rating and review.


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Review from Doris M (Wife of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are very grateful for your 5-star review. Thank you.


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Review from C S (Son of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aspen Place Care Home provides my mother with good care and attention. It is a safe, clean, friendly environment where all her needs are met by the professional, caring team. The kindness and caring approach extends to myself and other family members when we visit. The team have encouraged Mum to participate
in activities and make friends and this has led to a marked improvement in her overall well-being.

Reply from Nazir Manji, Owner/Director at Aspen Place

We appreciate your positive comments. Thank you very much.


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Review from Ken C (Nephew of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my aunt came to Aspen Place Care Home, she was hopeless and didn't want to live. Aspen Place staff made her life brighter and better. She was in another care home prior and they kept her in her room for the whole day. Here, staff interact with residents and they will do all the activities they
promise. Management is very friendly, approachable and available seven days a week. I can see my aunt improved a lot and is enjoying her time here. I cannot praise the staff enough for their hard work. Aspen Place is the jewel in the crown. They do all the excellent activities and outings and food is great and fresh.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are very happy to receive your kind words and so grateful for giving us a five-star review.


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Review from Christine G (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last fourteen months of her life at Aspen Place Care Home. I cannot thank the staff enough, they were all amazing and incredibly caring towards my mum. Their warm-hearted approach to their residents and us, when we visited was wonderful. I only have good things to say and I am so
happy my mother spent a happy time in the autumn of her life.

Reply from Nazir Manji, Owner/Director at Aspen Place

We are grateful for the opportunity to care for your mother. Thank you for your five-star review.


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Review from Shirley H (Friend of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspen Place care home - I found all the lovely staff look after their residents very well with care and compassion. The care home seems to be run very well and efficiently with high standards of care and organisation. I found it very clean, modern and light and airy, with a beautiful communal large
lounge for the resident's entertainment and fine dining and socialising area.
All in all, I would 100% recommend this well-run, beautiful home.
I would highly recommend this home to anyone, and I have.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your 5-star review and for your recommendations to others.


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Review from Janine T (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aspen Place has been a godsend to our family and my mother, having visited many, many care homes, I can honestly say the facilities, cleanliness, layout, activities and food/beverages are superb. The staff are always smiling, attentive and incredibly patient. The care I have seen is personalised, and
the great advantage over other care homes is that staff are long-term employed and really get to know the residents, creating a much more homely and welcoming environment.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for such kind words and your 5-star review!


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Review from J O (Friend of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be welcoming, helpful and kind, always to the residents.
The cleanliness is good and to a high standard.
Residents always look clean.

Reply from Nazir Manji, Owner/Director at Aspen Place

Thank you for your positive comments and 5-star review.


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Current Review Score: 10.0 (9.973)

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Aspen Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.973 for Aspen Place is calculated as follows: ( (256 Excellents x 5) + (7 Goods x 4) ) ÷ 263 Ratings = 4.973

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aspen Place is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Aspen Place

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Meet the Team (1)

Luisa

Luisa Jardim

Job Title: Home Manager

Joined: 2013

Luisa joined the company in 2013 as a Healthcare Assistant and eventually worked her way up to the role of Registered Home Manager in 2018.


Luisa is a qualified Registered Nurse and leads a team of 65 full time staff caring for the residents at Aspen Place.


Frequently Asked Questions about Aspen Place

What types of Care is Aspen Place registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aspen Place provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aspen Place have?

There are 52 Single Rooms.

What are the Facilities & Services at Aspen Place?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aspen Place to the centre of Horsham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.