24-hour care is provided, dependent upon individual needs, as well as all meals, activities provision and support to access the community.
Visitors welcome any time.
King's Court have protective meal time.
King's Court has on-site parking available, though during busy periods, spaces may be limited.
Relatives and family can park next door at Rosedale Care Home
King's Court has a Review Score of 9.6 (9.639) out of 10, based on 14 reviews in the last 2 years. Over all time King's Court has 51 reviews.
Review from B G (Grandson of Resident) published on 10 October 2024
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you for your wonderful words and I will be very happy to share your feedback within the team. King's Court will continue to provide a high-quality service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol C (Daughter of Resident) published on 12 August 2024
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you for your lovely feedback and will share within the team at King's Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Niece of Resident) published on 28 June 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet F (Daughter of Resident) published on 19 April 2024
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
King's Court would like to say a big, massive thank you for your feedback. The home will share the feedback with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G F (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you so much it was a pleasure having your dad around us. The King's Court will remember him always.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S U (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you so much for such wonderful words and I will share your comments with the team. The King's Court will continue to improve the service to the highest quality service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Petra T (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you for your feedback! We are always so grateful to hear about the amazing job that our team does and are glad that we have the opportunity to support your lovely mother. I will share the feedback with the team. Kindest regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret F (Sister of Resident) published on 22 March 2024
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you for your kind wishes and words. King's Court will continual to provide high-quality standards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E B (Daughter of Resident) published on 19 February 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bernie V (Son of Resident) published on 25 January 2024
Submitted via Website •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you for such amazing words and I am going to share them with the team.
King's Court staff are amazing and skilled.
Thank you again for the amazing words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion M (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you for such wonderful words, and I will share your comments with the team.
King's Court will continue to improve the service to higher standards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sevgi D (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne-Marie E (Niece of Resident) published on 10 October 2023
Submitted via Postal Card •
Report
Reply from Alex Angelov, Manager at King's Court
Thank you for the amazing and kind words. I will share your thoughts within the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Howard M (Son of Resident) published on 17 March 2023
Submitted via Postal Card •
Report
Reply from Charlotte Whitehead, Manager at King's Court
Thank you so much for this wonderful feedback, we're so glad to know that your Dad is settled and happy at King's Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E C (Son of Resident) published on 13 March 2023
Submitted via Postal Card •
Report
Reply from Charlotte Whitehead, Manager at King's Court
Thank you so much for your wonderful feedback. We're so glad your lovely mum feels at home with us at King's Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne V (Daughter of Resident) published on 22 December 2022
Submitted via Postal Card •
Report
Reply from Charlotte Whitehead, Manager at King's Court
Thank you so much for your kind words, it's a pleasure to have your lovely Mum staying with us. Kind regards,
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B T (Sister of Resident) published on 2 September 2022
Submitted via Postal Card •
Report
Reply from Charlotte Whitehead, Manager at King's Court
Thank you so much for your kind words.
Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Daughter of Resident) published on 10 August 2022
Submitted via Website •
Report
Reply from Charlotte Whitehead, Manager at King's Court
Thank you so much for this fantastic feedback - it means a lot to the team and we will be sure to get some goodies for them in recognition of their hard work!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A R (Sister of Resident) published on 16 June 2022
Submitted via Website •
Report
The staff were all very attentive, kind and caring and the team leaders and managers were very helpful in arranging hospital transport for appointments and dealing with any problems and needs.
I felt confident that my sister was being cared for very well.
Thank you
Reply from Charlotte Whitehead, Manager at King's Court
Thank you so much for your kind words!
Kindest regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.639) out of 10 for King's Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.639 for King's Court is calculated as follows: ( (117 Excellents x 5) + (38 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 166 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for King's Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Oct 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet