King's Court

23 King's Road, Horsham RH13 5PP
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9.6 51 Reviews
  • King's Court, Horsham
King’s Court Care Home provides Residential and Dementia care for up to 38 people, spread out over three floors. The Home is now under new management and the team are extremely dedicated to providing an excellent standard of care for those living at the home.

King's Court is located on a busy residential street in Horsham, West Sussex. The Home has great community links and easy access to Horsham town centre, and is located just half a mile from Horsham railway station. The home features well-decorated communal areas, a Sensory Room, a conservatory which is accessible to residents and relatives and a secure private garden where residents can relax and socialise. Each bedroom is fully furnished and tastefully decorated, though residents can also personalise their bedrooms as they wish. Situated on the top floor of the home are five extra large en-suite bedrooms with views over Horsham.

King's Court has Deputy and Senior Healthcare Assistants who support with medication ordering and administration, person-centred care planning, and overseeing the HCA team on a daily basis to ensure that the highest standard of care is provided.

The Activities team are responsible for arranging both 1-to-1 and group activities and entertainment, dependant upon individual needs and preferences.

King's Court has recently introduced a Sensory garden as part of activities provision within the home, using sight, sound, smell and touch to offer an immersive and calming experience. The residents are actively involved in the provision of activities and can choose what is included in the monthly activity calendar.

King's Court work with excellent local suppliers of fresh produce and offer a well-balanced seasonal menu, with the residents actively participating in the menu options. All dietary needs can be met and support and encouragement is provided for eating and drinking, as required.

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Care Provided by King's Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Alex Angelov (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2005
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for King's Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,250
    • Self-Funded Residential Dementia Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Care £1,250 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300

  • 24-hour care is provided, dependent upon individual needs, as well as all meals, activities provision and support to access the community.
  • (these prices are only a guideline, please contact King's Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any time.
    King's Court have protective meal time.


  • Parking

  • King's Court has on-site parking available, though during busy periods, spaces may be limited.
    Relatives and family can park next door at Rosedale Care Home


King's Court Reviews (51)

Total of 51, showing 21-40
9.6

King's Court has a Review Score of 9.6 (9.639) out of 10, based on 14 reviews in the last 2 years. Over all time King's Court has 51 reviews.

Overall Experience

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Date Published

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5
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Review from Rachael M (Mother-in-law of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so lovely and caring.
They really look after my mother-in-law well.
The team at King's Court are truly great, I would highly recommend them.
They care and do a job that most of us couldn't.
Thank you from myself and my husband.

Reply from Charlotte Whitehead, Manager at King's Court

Thank you for your feedback! We are always so grateful to hear about the amazing job that our team does and are glad that we have the opportunity to support your lovely mother-in-law.


Kindest regards.


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Review from Mark W (Son of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the time I have dealt with the staff at the home, they have all been very friendly and helpful. My Mom does look well for being in this care home.

Reply from Charlotte Whitehead, Manager at King's Court

Thank you for your positive feedback - it's a great feeling to know that our support makes a difference to your lovely Mum.
Kind regards.


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Review from Jacqueline J (Daughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most impressive and important aspect of my mum’s care at King’s Court is how the staff care for the residents. Their positivity, empathy, patience and professionalism means I have great trust in their abilities to care for my mum. My family and I have always been made to feel welcome when visiting.

Reply from Charlotte Whitehead, Manager at King's Court

Wow! We're so lucky to have such great relatives supporting King's Court - thank you very much for your wonderful feedback.
Kindest regards


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Review from D P (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team are all lovely and caring. They have been a great support to us as a family.

Reply from Charlotte Whitehead, Manager at King's Court

Thank you very much for your kind feedback. It is a pleasure to welcome you to King's Court.
Kind regards


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Review from Jeanette W (Daughter of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother us very happy at King's Court. It is comforting to know Mum is cared for in every way and all of her needs are met. There have been many improvements recently which has benefitted the residents.
With friendly, helpful staff, I'm always updated with Mum's wellbeing on a regular basis and of
any concerns. KIng's Court is a very special place like no other!

Reply from Charlotte Whitehead, Manager at King's Court

Thank you very much for your kind feedback - it means a lot to see that the recent changes have had a positive effect on the care at King's Court. We are excited about the future and glad our commitment to providing great care for our wonderful residents has been recognised.


Kindest regards.


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Review from P M (Daughter of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always find staff very helpful and very kind to my mum.
They always seem to do their best with helping to keep her as well as possible.
The new management, so far, I have found to be very helpful.

Reply from Charlotte Whitehead, Manager at King's Court

Thank you very much for your kind comments. We look forward to welcoming you again soon.


Kindest Regards


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Review from Amanda L (Daughter-in-law of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always had a lovely warm welcome when visiting my father-in-law.
The home is always clean and fresh. My father-in-law is always well looked after. The staff are wonderful.

Reply from Charlotte Whitehead, Manager at King's Court

Thank you so much for your wonderful feedback about King's Court. We will make sure that it is passed onto the staff team.


Kindest regards,


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Review from Ben S (Son of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a happy pleasant experience. Staff are friendly and helpful. Dad always looks well looked after and happy.
Cannot comment on specific care provided as currently, due to government guidelines, family cannot enter the care home!
Concerned regarding weekend/agency staff being used without being
fully trained in policies and procedures eg: door codes/alarms.

Reply from Charlotte Whitehead, Manager at King's Court

Thank you for your great feedback about King's Court. I can confirm that we are now fully recruited and therefore our agency use will be significantly reduced, although following your comments, I will address this concern directly with the agency.


We understand that the past two years have been frustrating for both residents and visitors, although, following the recent change in government guidance, we look forward to welcoming you back into King's Court on your next visit!


Kindest regards,


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Review from Hazel T (Wife of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very caring and I cannot fault it. My husband seems to have settled in well. His room is okay but the chair really needs updating as it has certainly lost its suspension as it goes down so low and he does use his room quite a bit. (All feels a little bit shabby).

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you. We have changed the chair in your husband's room, hoping this will be more comfortable for him. Thank you for your review.


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Review from D B (Daughter of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for a year now and has settled in comfortably.
She's happy and well looked after, very content.

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you for your kind words your mother is most welcome.


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Review from Irene W (Daughter of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, who can be difficult, is extremely well cared for by all of the staff at King's Court.
The staff are attentive, friendly and kind.
My father is very happy and content living there and I have peace of mind.

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you, we love looking after your father at Kings Court and you and your family are welcome any time.


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Review from A D (Daughter of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff and my mum's needs are met daily.
She actually likes being at King's Court and enjoys her days.
She is safe and well cared for.
Thank you to everyone at King's Court.

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you for your kind words you are most welcome at Kings Court anytime.


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Review from E J (Friend of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be very helpful to both myself and to the people they care for.
They are well taken care of.

Reply from Kings Court Home Manager, Home Manager at King's Court

Many thanks for your kind words you are always very welcome at Kings Court.


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Review from Julia I (Resident) published on 18 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

King's Court is a fantastic care home.


The staff are very patient with our relative, they make him laugh, give him lots of encouragement, interact and discuss any changes prior to them taking place.
We are made so welcome when we visit, lots of teas, coffees, cakes and biscuits all adding to the

home from home atmosphere. His room is bright and colourful, the home is beautifully decorated with lovely beach scenes and items on the walls. The very hard work the staff have done has had amazing results and we are so grateful to them all.
The gardens are beautifully maintained with lots of colour and ornaments, a lovely place to sit and chat. We have been encouraged to bring in bird feeders that our relative loves looking after and he spends most of his time in the garden, he has made a special friend at the home.
A relief for us to go home knowing he is as happy as his horrible condition allows him to be. We know he is safe, clean, well fed and very well cared for.

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you so much for your kind words, you are always welcome at Kings Court.


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Review from Jay G (Relative of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home in a lovely town. Very impressed by the staff and the new deputy manager. I would definitely recommend this home to anyone, a home away from home. Truly excellent - keep up the good work

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you, James, for your kind words. We hope you will come and visit us more often.


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Review from Julian H (Son of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care review was handled pleasantly and efficiently. Despite her being 99 her health and general well-being continue to improve.

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you for your kind words. Your mother is a pleasure to look after.


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Review from Pat M (Daughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother always seems happy with the carers, they are friendly with her and treat her with respect. I have always found them very friendly and helpful when I visit. Always happy to contact me if there are any problems.

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you for your kind words.


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Review from Roy C (Regular Volunteer) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Kings Court for several years. I first went when my father was a resident. After his passing, I have continued to visit once a week as a voluntary visitor. My father has been very happy and well cared for during his stay and I found the staff so helpful and friendly, I carried on
visiting. It is a shame we do not reward carers for the dedicated work they do.

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Review from Alec L (Son of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's a nice clean place. Dad is quite happy here.

Reply from Kings Court Home Manager, Home Manager at King's Court

Thank you for your kind words.


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Review from Rohini M (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is in this care home and she is taken well care of, safe and clean. She is very comfortable and likes where she is. I have no concerns or worries about her care home.

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Current Review Score: 9.6 (9.639)

Overview of Review Score

The Review Score of 9.6 (9.639) out of 10 for King's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.639 for King's Court is calculated as follows: ( (117 Excellents x 5) + (38 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 166 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for King's Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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