Homelands Nursing Home

Horsham Road, Cowfold, Horsham RH13 8AJ
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9.5 43 Reviews
  • Homelands Nursing Home, Horsham
Homelands Nursing Home protects the needs and well-being of forty-five service users with sometimes complex care needs, thanks to the efforts of a skilled and professional team of caregivers.

The property is located in a pleasant area of Horsham and adheres to modern standards of care, while striving for a friendly service in which loved ones of residents feel secure.

Please contact the home for details.

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Care Provided by Homelands Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Frances Price (Registered Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (16)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013
    • Number of floors: 3

Funding & Fees Guide for Homelands Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Homelands Nursing Home Reviews (43)

Total of 43, showing 1-20
9.5

Homelands Nursing Home has a Review Score of 9.5 (9.488) out of 10, based on 14 reviews in the last 2 years. Over all time Homelands Nursing Home has 43 reviews.

Overall Experience

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Date Published

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Review from Graham N (Son of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Homelands, my mother stayed there for 2 years until she passed in January this year . The staff are amazing and so caring, going about their daily routine with professionalism, care and above all an element of humour, which is so import. Mum enjoyed the summer parties and Christmas
celebrations, she enjoyed her hair and nails day on a Wednesday and the regular visits from Father Martin. Her room was amazing with beautiful views over the South Downs. Thank you to everyone at Homelands for looking after mum over the last couple of years .

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Review from M O (Resident) assisted by family/friend published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have no complaints. Friendly staff. The food is fine. Enjoy having my hair done. Good entertainment.

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Review from V O (Niece of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been staying at Homelands Nursing Home at Cowfold for just over a year. Auntie was taken to Homelands on palliative care, but the staff have worked wonders and she is doing very well for a lady of 92 years of age. The staff are caring and jolly everyone along. The activities provided are
wonderful, with live entertainers, fun bingo and conversation. The food is lovely and plentiful, with a good choice of menu. Cleanliness is of a high standard. Auntie's room enjoys a lovely view of the countryside. As a family we are very happy with the care she is receiving. We are so grateful for all you are doing to keep her safe and well.

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Review from J K (Daughter of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at the home for several years and it has a lovely family atmosphere, visitors are made welcome and Mum is well looked after by a dedicated care team. They have regular resident meetings which relatives can attend and discuss all aspects of residents' care and comfort at the home. They
also have a variety of activities which Mum is encouraged to join in with and enjoy. Myself and my brother are very happy with the care Mum receives.

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Review from A P (Daughter-in-law of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely caring home environment for my mother-in-law to spend her final days.
The staff are all friendly and warm to not only the resident but also the family.

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Review from Sue C (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely mum has recently passed away after nearly two years in Homelands.
The care that she received has been wonderful in all aspects.
All of the staff have been amazing. We were kept informed at all stages. They are caring and compassionate. Always cheerful and welcoming to visitors.
We can't
thank them enough for everything they did for Mum.
She was a character, and there was lots of fun and laughter too during her stay. We would whole heartedly recommend Homelands to anyone.

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Review from F F (Niece of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home was not our choice but was where our relative was placed by the county council It's not corporate or flashy and looks dated and as if it would benefit from a massive cash injection but we are very pleased with it. The staff were friendly and seem to genuinely care. The management want the
place to be very much viewed as a home and it does have a nice, warm, homely feel to it. For us, the only negative was its location as you would probably only access it by a vehicle most easily a private car. We felt confident about our relative safety and care there.

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Review from P F (Nephew of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt was admitted to Homelands Nursing Home - Cowfold - in October 2023 as her dementia and Parkinson's had progressed to the point that even a (single) living-in carer was unable to cope. The staff at Homelands were friendly, welcoming and efficient. The premises and my aunt's room were clean and
tidy. Whenever we visited we were kept informed of my aunt's health and her interaction with the staff even though she was nonverbal due to other health conditions. When her condition deteriorated the staff informed us, and when appropriate, arranged for end-of-life care, and treated both my aunt and ourselves with respect and dignity to the end.

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Review from A C (Wife of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all for your excellent care of my husband for the last few months. It was thorough and attentive. Everyone was so kind, friendly and patient with him and nothing was too much trouble. There was a welcoming and friendly atmosphere at the home for myself and his visitors. It really is a wonderful
place.

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Review from L L (Daughter of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Homelands were exceptionally lovely, kind and caring. We couldn't have chosen a better place for our father to be.
Sadly he didn't have enough time to enjoy their activities. Thank you so much for your care.

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Review from J C (Daughter of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for 5 months now, and given that no one wants to be in a nursing home, is settled. The staff are lovely and have a genuine kindness for the residents, the staff are all permanent which is a massive advantage as residents build relationships with them. The nursing staff
are always available to talk to, and I cannot fault the care given to my mother. They have also been wonderful with my elderly father who visits her daily.

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Review from Mark H (Son of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was brought to Homelands Nursing Home from the hospital after he suffered a broken hip and received very good care from the staff to keep him comfortable in the short time he was there. He was treated with the utmost dignity when he, unfortunately, passed away after a short stay.

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Review from T W (Husband of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has dementia, comfortable and okay in this home and looked after. The staff are friendly and good at their jobs. The home is clean and tidy and the outside garden is good. I'm trying to find faults but I can't it's not perfect but it's good in all departments and I am very satisfied.

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Review from Raymond K (Son of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Homelands Nursing Home for several years. She is well treated and receives excellent care and support. The staff at all levels are enthusiastic, dedicated, and helpful. The nursing team is very experienced and professional.

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Review from Janet H (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in Homelands in October 2022. From the very start, I was overwhelmed by the quality of care and compassion given to Muum and our family. Sadly, Mum passed away after only 3 months of residency but the care she was given by everyone - right down to the cleaning staff was exemplary.
I
would highly recommend this home to anyone who asks me.

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Review from Cherie M (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First and foremost, the staff at Homelands are undeniably the home's best feature. They are genuinely caring, understanding and are willing to go above and beyond for both my mother during her stay and final days and to visiting family and friends when they require help or explanations of treatments
and updates.
Over the three years that my mother was there, she received an outstanding amount of care and attention, they were attentive to my own needs as well during the last days and made the transition all the easier to accept and process.
I'd like to thank everyone at Homelands for being there for my mother and me, and I'll be sure to recommend them to anyone that needs their services.

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Review from A C (Daughter-in-law of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here is lovely, going out of their way to be of assistance.
They took good care of my mother-in-law in her last days.
I recommend this home unreservedly.
Can't thank them enough!
She was in the home for 5 years and enjoyed it there a lot. Made friends with the staff and loved being there
watching the birds and reading her books in bed.

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Review from Rachael C (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into the care home after being advised of her condition, she never went back home after her diagnosis due to being very unwell. The manager and all staff are amazing, I cannot thank them enough for all the support they have given Mum and her family and friends! A true asset to the home and
I will always be eternally grateful.

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Review from Christine S (Daughter of Resident) published on 20 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Homelands looked after my 99 year old mother in her last days and I wouldn’t have wanted her to be anywhere else. She had the best care and we were always greeted very warmly by all the staff. We were recommended by friends whose parents were at Homelands and we have no regrets of choosing them for
her final days.

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Review from D E (Daughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homelands provided excellent respite care for my ninety-year-old mother while my husband and I were travelling abroad.
The staff were courteous, efficient and above all, caring.
The facilities (personal room, communal areas and meals) were warm, comfortable, clean and varied.
In my mother's words
"if you have to go away again, I will be more than happy to return there".
Thank you from us all; for your kindness and demonstrable high standards.

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Current Review Score: 9.5 (9.488)

Overview of Review Score

The Review Score of 9.5 (9.488) out of 10 for Homelands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.488 for Homelands Nursing Home is calculated as follows: ( (87 Excellents x 5) + (70 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 164 Ratings = 4.488

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Homelands Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2025

Overall
Inadequate

  • Caring

    Inadequate

  • Effective

    Requires improvement

  • Responsive

    Inadequate

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Homelands Nursing Home

What types of Care is Homelands Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Homelands Nursing Home provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Homelands Nursing Home have?

There are 42 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Homelands Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Homelands Nursing Home to the centre of Horsham?

5.0 mile(s) as the crow flies, distance by road may be significantly further.