The Hurst Nursing Home

1 Mill Road, Worthing BN11 4JR
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8.3 6 Reviews
  • The Hurst Nursing Home, Worthing
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Care Provided by The Hurst Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Lotus Care Holdings Ltd
  • Person in charge
  • Alison Ayres (Manager)
  • Admission Criteria
    • Residents over 60 years of age
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours are every day from 8am to 10pm.


    Further visiting hours can be arranged in special circumstances with the Home Manager in advance.


  • Parking

  • The is on street parking available adjacent to the property on Mill Road


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The Hurst Nursing Home Reviews (6)

8.3

The Hurst Nursing Home has a Review Score of 8.3 (8.276) out of 10, based on 2 reviews in the last 2 years. Over all time The Hurst Nursing Home has 6 reviews.

Overall Experience

  • 3
  • 3
  • 0
  • 0
  • 0

Date Published

6
0
0
2
4

Review from Vanessa E (Partner of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank the staff at The Hurst Nursing Home enough. They have had a lot to deal with and have been extremely professional, kind and caring. Nothing is too much of a problem. I would highly recommend The Hurst, the manager and all the staff and care team.

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Review from Nickola W (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum's stay was a short one but we found the staff very accommodating and kind. We were able to make her room homely and we were able to spend as much time as we pleased with her. The chef gave plenty of options. The main nurses were fantastic, they spoke openly with Mum explaining the type of medication
used and supporting her wishes.

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Review from Lynne D (Daughter of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely grateful to the staff at this home and the former management team for the care of my mother over the last three years. However, there is now no management team. This has led to virtually no communication and no understanding of roles or how to resolve problems. I suspect my mother's death
on 27/9/21 was the first one faced by the new regime. Information as to her condition the week before, was hard to come by, they seemed to be unaware of procedure regarding the funeral home which was on file, advice as to the policy regarding the disposal of her possessions was non-existent and money is still owed to her estate over four weeks later despite several attempts to seek resolution. I am now leaving this to the solicitor to pursue the person responsible for finance still not identified! This has been stressful and a difficult time. I would therefore no longer be able to recommend this home. Approach with caution.

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Review from Victoria M (Daughter of Resident) published on 18 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was transferred to The Hurst from hospital.
It’s only natural to have worries and concerns for your loved one when they have to go into a home, but my mind was soon put to rest.
The home decor is a little dated but very clean and smells fresh.
The staff are all very kind and dad's face
lights up when they come into his room.
His bed is always clean, he personal hygiene needs are met. We are able to chat with the chef regarding dad's diet, the meals are very good, I visit twice a week and feed dad.
There is a garden so residents can sit outside, although sadly dad is too poorly to go out.
We have put pictures up in dad's room and he is as happy and comfortable as he can be.
I can honestly say, that when I’m sat in my house thinking of dad, I’m not at all worried about his well being, as I believe his needs are met with kindness.
We didn’t choose this home, but so lucky for dad, he’s here.

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Review from Alfonso C (Son of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother recieved very good care the staff was excellent, rooms were very clean and good food and drink and was treated with dignity.

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Review from L D (Daughter of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken to The Hurst Nursing Home on the 25th October straight from the hospital, he had a lovely room downstairs on the ground floor. I found every member of staff so kind and helpful, even down to the chef, who informed me if I would like to have dinner with my Dad, it's not a problem
just go to the kitchen and let him know. As soon as I arrived straight away came a cup of tea which was most welcomed. I cannot comment on activities as Dad never left his room through illness. He has 12 wonderful day's there, with the best care. As soon as I walked through the door to look at the room the vibes were lovely. If you have to put a loved one into a home, I would seriously consider The Hurst.

Reply from Julie Slater, Registered manager at The Hurst Nursing Home

Thank you for your kind words it was our privilege to be able to look after your Dad and support you at a difficult time. The team at The Hurst.


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Current Review Score: 8.3 (8.276)

Overview of Review Score

The Review Score of 8.3 (8.276) out of 10 for The Hurst Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for The Hurst Nursing Home is calculated as follows: ( (17 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.58 Points relating to the number of positive Reviews for The Hurst Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 2 Positive Reviews ÷ 4.4 = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about The Hurst Nursing Home

What types of Care is The Hurst Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Hurst Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Hurst Nursing Home have?

There are 18 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Hurst Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Hurst Nursing Home to the centre of Worthing?

0.5 mile(s) as the crow flies, distance by road may be significantly further.