Booking appreciated, but not a requirement. When a Resident is consider in end of life visiting is unlimited regardless of national lock downs.
Free parking on site parking
Country Lodge Nursing Home has a Review Score of 9.9 (9.877) out of 10, based on 13 reviews in the last 2 years. Over all time Country Lodge Nursing Home has 54 reviews.
Review from Nicky K (Daughter of Resident) published on 24 March 2025
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine G (Relative of Resident) published on 25 February 2025
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wayne T (Son of Resident) published on 4 February 2025
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Malcolm L (Son of Resident) published on 8 November 2024
Submitted via Postal Card •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Thank you so much for your kind and encouraging words. We really appreciate them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adam C (Son of Resident) published on 19 July 2024
Submitted via Website •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Thank you for your kind and encouraging words. Your mother was a much-loved resident and will be dearly missed by all. Warmest regards, the Staff Team at Country Lodge.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Thank you so much for your encouraging words. We are very grateful to you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neal H (Son of Resident) published on 12 April 2024
Submitted via Website •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Dear Neal, Thank you so much for your kind words. We really appreciate you taking the time to review us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeanne B (Wife of Resident) published on 30 January 2024
Submitted via Postal Card •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Thank you so much for your kind and encouraging words. It is such a privilege to care for your husband.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B D (Daughter of Resident) published on 17 October 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Thank you so much for your kind words - they are such an encouragement to the team! It was a privilege to care for your father.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie R (Daughter of Resident) published on 19 June 2023
Submitted via Website •
Report
Reply from Francesca McKechnie, Digital Marketing Assistant at Country Lodge Nursing Home
Thank you so much for taking the time to write this review. It was a pleasure looking after your dad.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathy H (Daughter of Resident) published on 7 June 2023
Submitted via Website •
Report
Reply from Francesca McKechnie, Digital Marketing Assistant at Country Lodge Nursing Home
Thank you for taking the time to write such a lovely review for us. It was a pleasure caring for your mum and helping you figure it all out. We wish you both well for the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shaun W (Son of Resident) published on 6 June 2023
Submitted via Postal Card •
Report
Reply from Francesca McKechnie, Digital Marketing Assistant at Country Lodge Nursing Home
Thank you for leaving us such a great review. It has been an honour to have your father live with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S J (Daughter-in-law of Resident) published on 28 October 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynnette H (Daughter of Resident) published on 25 October 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel O (Niece of Resident) published on 25 October 2022
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jamie H (Son of Resident) published on 15 March 2022
Submitted via Website •
Report
Reply from Debbie Spokes, Registered Manager at Country Lodge Nursing Home
Thank you so much for your review. We are always grateful for relative feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol A (Daughter of Resident) published on 24 January 2022
Submitted via Website •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Thank you Carol for your review. We consider it a great privilege to have cared for your dear mother.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter J (Husband of Resident) published on 6 December 2021
Submitted via Postal Card •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Thank you so much for your review Peter - it was such a pleasure to care for your wife.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Molly C (Respite Resident) published on 29 November 2021
Submitted via Postal Card •
Report
Reply from Deborah Andrews, Director at Country Lodge Nursing Home
Dear Molly! Thank you so much for your review. You are very welcome any time for respite or something longer! Kind regards, the staff at Country Lodge.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.877) out of 10 for Country Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.877 for Country Lodge Nursing Home is calculated as follows: ( (140 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.877
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Country Lodge Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Mar 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2007
Meet The Manager
Debbie Spokes is The Registered Manager at Country Lodge Nursing Home.
Hello, I am Debbie Spokes, the Registered Manager here at Country Lodge since 2004. I have been a nurse for 35+ years, working in the NHS, before moving to the private sector. Delivering exemplary care and creating a 'home from home' environment has always remained my highest priority. I am very proud of our wonderful team, built over many years and have never stopped enjoying making a difference in people's lives.
I do hope you will come and see what we have to offer here. You will receive a warm welcome!