Country Lodge Nursing Home

Cote Street, High Salvington, Worthing BN13 3EX
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9.9 55 Reviews
  • Country Lodge Nursing Home, Worthing
Country Lodge Nursing Home is a privately run care home on the edge of Worthing, West Sussex. They offer care to older residents whose needs include medical, physical, terminal illness, respite and convalescence care.

They have a team of highly qualified, experienced nursing and care staff who, together with the auxiliary staff, are committed to providing the best possible care for their residents.

Their small size means that staff and residents really get to know one another and create a homely, community feel. With a delightful garden and stunning views over the South Downs and Sussex countryside, their philosophy is to give residents the best possible quality of life while promoting their independence, privacy and dignity.

All bedrooms are charmingly decorated to a high standard and have electric profiling beds, a nurse call system, a flat screen television and telephone. Residents are encouraged to bring in their own furniture if they wish as well as personal effects to truly make their room a home from home.

Country Lodge pride themselves on their delicious home cooked meals. They often use home grown food, and if it not home grown, it is locally sourced and produced. Because of this, they cook seasonal meals that are chosen by the residents.

Country Lodge is also accredited with the Investor in People Award representing excellent and regular training. In March 2022 they were proud to receive a rating of "Good" by the CQC.

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Care Provided by Country Lodge Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Country Living Care Group
  • Person in charge
  • Deborah Spokes (Manager)
  • Admission Criteria
    • Privately funded and NHS Continuing Health Care
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Country Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,700
    • Self-Funded Nursing Care £1,000 – £1,850
    • RESPITE Self-Funded Residential Care £1,000 – £1,850
    • RESPITE Self-Funded Nursing Care £1,000 – £1,850
  • (these prices are only a guideline, please contact Country Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Booking appreciated, but not a requirement. When a Resident is consider in end of life visiting is unlimited regardless of national lock downs.


  • Parking

  • Free parking on site parking


Country Lodge Nursing Home Reviews (55)

Total of 55, showing 21-40
9.9

Country Lodge Nursing Home has a Review Score of 9.9 (9.874) out of 10, based on 14 reviews in the last 2 years. Over all time Country Lodge Nursing Home has 55 reviews.

Overall Experience

  • 54
  • 1
  • 0
  • 0
  • 0

Date Published

55
5
7
14
41

Review from Molly C (Respite Resident) published on 29 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I loved Country Lodge Nursing Home, I was made to feel one of the family, every one of the staff was so helpful and kind with always a smile and kind words. I felt so at home. Also, the garden was beautiful with plenty of lovely chairs etc to sit on. In other words wonderful.

Reply from Deborah Andrews, Director at Country Lodge Nursing Home

Dear Molly! Thank you so much for your review. You are very welcome any time for respite or something longer! Kind regards, the staff at Country Lodge.


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Review from Ben J (Son of Resident) published on 29 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, caring, family atmosphere. My mum is receiving first-class care. Wonderful staff - thank you for all you are doing.

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Review from Christopher S (Son of Resident) published on 29 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team at Country Lodge Nursing Home has been helpful, caring and kind at every level. They have looked after my mother with great care and kindness. When we need to visit nothing has been too much trouble, the entire environment is clean, vibrant and cheerful. It is a lovely place for our
mother to be nursed and cared for.

Reply from Deborah Andrews, Director at Country Lodge Nursing Home

Thank you so much for your review Christopher - it is really encouraging for the staff!


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Review from Jane M (Daughter of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living in this home for just over a year now. As a family, we couldn't be more pleased that Mum is living here and being so expertly cared for. We have found all the staff, clinical and non-clinical, to be friendly, caring and trustworthy. Not only do they care for Mum but they also
care for the family and their needs and concerns especially during this very difficult time for all. Couldn't wish for a better home.

Reply from Deborah Andrews, Director at Country Lodge Nursing Home

Dear Jane, thank you so much for your review - very much appreciated.


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Review from Joyce H (Respite Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first experience of a stay in a nursing home and I was very happy during my stay there. Unfortunately, on the second day I was taken ill - the male charge nurse at the home was extremely efficient and called the ambulance very quickly. Fortunately, I was not kept in and the rest of my stay
at Country Lodge Nursing Home was excellent. I would certainly stay there again if the need arises.

Reply from Deborah Andrews, Director at Country Lodge Nursing Home

Dear Joyce, it was wonderful to host you at Country Lodge. Please do come back for respite care should you need any! We would love to see you again! Warmest regards, all the staff at Country Lodge.


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Review from Alan B (Son of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Country Lodge Nursing Home is an extremely nice care home. The staff I have met are great. My 95-year-old mum has never complained about anything during her time there. The home is always clean and tidy and smells nice. I am extremely grateful to the Country Lodge team in making my mum feel safe and
comfortable.

Reply from Deborah Andrews, Director at Country Lodge Nursing Home

Thank you so much for your review Alan. We are very grateful for your feedback.


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Review from Annabel H (Regular Volunteer) published on 18 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited the home as a volunteer photographer and was really struck by the warm welcome I received from the manager, the staff and the residents!
We had a wonderful garden party with a homemade spread and live jazz music.
Photographing several bedrooms, I was really impressed with the welcoming
and homely decor, the cleanliness and the brightness of each room. It is a peaceful and joyful place where staff really care.

Reply from Deborah Andrews, Director at Country Lodge Nursing Home

Thank you so much Annabel! What a lovely record of our garden tea parties you have provided for staff, residents and their families - thank you!


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Review from Steve B (Son of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been at Country Lodge for just over a year now. From the moment we visited the home we were really impressed by the warm, welcoming atmosphere and the overall cleanliness. Also the friendliness of all staff to visitors but, more importantly, the residents. Mum is very impressed with the
food and she is a tough cookie to please! A huge effort is always made to celebrate birthdays and other occasions, a recent Bonfire Buffet and firework display were really enjoyed by all. The owners and staff really go that extra mile to make all events really special. Mum enjoys the wide range of activities offered each week. As there is a very low turnover of staff their interaction with all the residents is very personal, building a special bond. This has been really appreciated in these past few months, with the issues of Covid, where our personal contact has been severely limited. It's been a huge comfort to us knowing that Mum is being well looked after by such kind, caring people.

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Review from Bridget P (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional carers and qualified staff.
Mum is always very comfortable with great attention to detail from the staff. Management is effective and professional. The food is excellent.
The care home always clean and well presented. Looks lovely from outside. Residents always appear happy. Gardens beautifully
maintained for the residents to enjoy.

Reply from Maxine Gregory, Operations Manager at Country Lodge Nursing Home

Thank you for your kind words. Ensuring our residents are happy and well cared for is our priority..


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Review from Lorraine C (Daughter of Resident) published on 18 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming out of lockdown, I have been impressed with the new visiting scheme.
My mother was treated to some flowers, a card and a magnificent homemade cake on her birthday.
Nothing appears to be too much trouble.
I recently lost my father-in-law in the home, I can only praise the staff.

Reply from Maxine Gregory, Operations Manager at Country Lodge Nursing Home

Thank you for your kind words. It has been so hard on everyone over the last few months and we are so pleased we have been able to get friends and family visiting again.


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Review from Chrissie R (Daughter of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Country Lodge since April 2017. We selected it after viewing many homes, and the standards here are superb, from personal care to the wonderful staff that look after my mother. Their kindness to her is lovely since being a dementia sufferer she can be quite difficult.
Nothing seems to be too much trouble.
The food there is carefully adapted to the appetite and likes of each resident, even down to whether they like carrots mashed. The cleanliness is very good, and there is never the ‘smell’ that you get in some homes masked by air freshener.
I cannot praise it highly enough. You treat all the residents with kindness and dignity. Well done to you all there.

Reply from Maxine Gregory, Operations Manager at Country Lodge Nursing Home

Thank you for your kind words. We will pass your comments onto our staff.


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Review from Nick W (Son of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Country Lodge for end of life care after I visited three nursing homes in the area. From the moment I walked in, the staff impressed me with their knowledge, compassion, and expertise. The location is also beautiful. I cannot recommend the home highly enough, even caring for me with
tea, coffee, food, and showers whilst I was with Mum in her final days. Thank you to everyone.

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Review from R H (Husband of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has terminal cancer and requires palliative nursing care round the clock. The provision of various medications has been overseen by our local GP and administered professionally by the senior staff. All the staff have been friendly and welcoming and make your visit as pleasant as possible. The
nursing home have also been very accommodating to our several visitors and in enabling me to stay overnight. From what I have seen this is a very well run establishment.

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Review from Annetta (Sister of Resident) published on 14 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister received excellent palliative care at Country Lodge. The dedicated and caring staff there are wonderful. The kindness and patience she was shown by everyone was exemplary, nothing was too much trouble. Everything was done with a smile and a friendly word. Country Lodge has a warm and cosy
feel to it which you notice as soon as you set foot in the door. Every resident is treated as an individual and the care is first class. The food is also very good and any special dietary requirements are catered for. In August, a garden party was held for residents and their friends and families in the beautiful gardens, which are immaculate. It was such a memorable afternoon. The owners and staff went out of their way to make sure we all joined in and had a good time especially with the singer who sang old songs, which many of the residents could remember. I had complete peace of mind knowing my sister was safe and comfortable, pain-free and well looked after. She was very happy there.

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Review from K J (Niece of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Country Lodge is a lovely nursing home providing excellent care and support to residents with many variable needs and also their families if necessary. The residents are treated with the utmost sensitive care and dignity. The atmosphere at the lodge is always friendly, warm and welcoming. Nothing is
too much trouble. There are new owners at Country Lodge and they seem to be embracing the challenge of continuing in the same most caring way providing a wonderful service of later life care.

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Review from Caroline B (Daughter of Resident) published on 7 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent almost 7 months at Country Lodge Nursing Home before she died earlier this year and myself and my sisters thought it was a lovely place. The staff were so caring and friendly to us and Mum - even though Mum had dementia at that stage, they'd chat with her and go along with what she was
saying. They always called her by her first name and when they came into tend to her, they would explain what they were going to do so she was aware.


There are activities - a weekly quiz, monthly singing/dancing, Christmas activities, etc. Mum did join in with the quizzes, as well as the singing. At Christmas, the nursing home provides presents for everyone and they all sat around the tree to get them. They didn't all receive the same present - thought had gone into each person's gift to cater for their likes and requirements. Everyone then had lunch in the dining room.


The views were fantastic and the garden was lovely to sit in. The food was good and we could join for meals if we wanted.


Lovely place.


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Review from Malcolm S (Son of Resident) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Country Lodge is a lovely nursing home which looked after my dad very well for 6 months following an operation. I only moved him because he needed to be in a care home with my mum elsewhere.


The location is lovely - in the foothills of the South Downs. The view from the lounge is stunning. The gardens

are large and well tended.


The staff are welcoming and friendly and many of them struck up a warm relationship with my dad.


The husband-and-wife owners are often in the home, working and they are always happy to have a chat and pass the time of day. So it's not run by a faceless company.


All in all, I have been very happy with Country Lodge and recommend it.


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Review from Susan (Respite Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Country Lodge is a delightful nursing home where the staff are all kind, efficient and thoughtful regarding the patients' needs. The rooms are charmingly furnished and are fully supplied with necessary equipment.
It provides a safe haven for its patients, who are treated with dignity at all times.
The food provided is well planned, balanced and presented, and the cooking of a high standard.

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Review from Chris G (Son of Resident) published on 27 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Country Lodge provided my elderly mother with excellent care during the nine months she spent there. From the start she loved her newly decorated garden room and was very appreciative of the kindness and support provided by all members of staff.
I and the rest of Mum's family are very grateful that
she could spend the last months of her life in such a caring environment. Not only did Mum receive such good care, but during family visits, we were always welcomed with a warm greeting and friendly smile.

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Review from Nicki (Regular Volunteer) published on 29 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been impressed when visiting the home of the homely, friendly feel, ambience and professional caring attitude of the staff. It's often difficult to choose a nursing home for a family member but Country Lodge have shown to be able to provide individualised care in a lovely environment.

Reply from John Wright, Proprietor at Country Lodge Nursing Home

This is a lovely review, but we need to emphasise the effort that goes into making our rooms individual, homely and well-equipped and decorated. "Satisfactory" rather understates this effort and contradicts the usual response that we receive from residents and visitors.


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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Country Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Country Lodge Nursing Home is calculated as follows: ( (150 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 167 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Country Lodge Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Debbie

Debbie Spokes

Job Title: Registered Manager

Joined: 2007

Meet The Manager


Debbie Spokes is The Registered Manager at Country Lodge Nursing Home.


Hello, I am Debbie Spokes, the Registered Manager here at Country Lodge since 2004. I have been a nurse for 35+ years, working in the NHS, before moving to the private sector. Delivering exemplary care and creating a 'home from home' environment has always remained my highest priority. I am very proud of our wonderful team, built over many years and have never stopped enjoying making a difference in people's lives.


I do hope you will come and see what we have to offer here. You will receive a warm welcome!