The fee we charge is dependant upon individual needs. To find out more please contact us.
Abbots Lawn visiting policy is reviewed regularly and in line with the latest government guidance on Covid-19 and safe visiting within a care home setting.
Abbots Lawn has a private car park onsite which is available free of charge to all visitors.
Abbots Lawn has a Review Score of 9.6 (9.636) out of 10, based on 12 reviews in the last 2 years. Over all time Abbots Lawn has 12 reviews.
Review from D C (Stepdaughter of Resident) published on 4 March 2025
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L H (Wife of Resident) published on 21 February 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Emma Donovan, Manager at Abbots Lawn
Thank you for your kind words. It is so nice to here that your husband is settled.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I H (Granddaughter of Resident) published on 6 February 2025
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Wife of Resident) published on 23 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rebecca Newman-Smith, Director at Abbots Lawn
Thank you so much for taking the time to leave us this review. We are so happy you can feel how caring the team are and that this has had a positive impact on your husbands wellbeing. If we can do anything to help you and your husband get even more from our service to create a 5 star experience please just let us know.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane W (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rebecca Newman-Smith, Director at Abbots Lawn
Thank you for your kind words. They mean so much to us. It is so great you can see how much the team truly care and that we have been able to be a positive part of your father's journey.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William W (Son-in-law of Resident) published on 22 January 2025
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rebecca Newman-Smith, Director at Abbots Lawn
Thank you for your review. It's great to know you see the positive work the team do and that we can provide a 5 star service for your relative.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Katrina B (Daughter of Resident) published on 8 October 2024
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Arthur M (Husband of Resident) published on 8 October 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judy C (Wife of Resident) published on 8 October 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne L (Wife of Resident) published on 6 March 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline D (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Rebecca Newman-Smith, Director at Abbots Lawn
Thank you for your detailed feedback.
We work tirelessly to pick and support the best staff so we can provide the best care for anyone who places trust in us by using our services. As a family-run business, it means the world to us when we get feedback like this about our team. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.636) out of 10 for Abbots Lawn is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.636 for Abbots Lawn is calculated as follows: ( (93 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 140 Ratings = 4.636
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abbots Lawn is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Mar 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Owner and Nominated Individual (RMN)
Joined: 1987
Sue is the owner of Abbots Lawn and has overall responsibility for driving compassionate person-centred care.
She qualified as a Mental Health Nurse shortly after the Nursing and Midwifery Council introduced the qualification. Since then Sue has worked hard to share her passion for and awareness of mental health conditions and good and poor well-being practices.
Since her father was diagnosed with Alzheimer's Sue has also invested significant resources in understanding how to provide the best care for those who have a dementia diagnosis. Sue has subsequently gone on to host guest lecturers at local universities on the topics of dementia and assisted research in this area of specialism as well as others.
Job Title: Registered Manager and RMN
Joined: 2000
Emma started her career with Ashton Care at the age of 16 as a tea-time assistant. She has dedicated her working life to providing exemplary person-centred care to Ashton Care service users and in doing so has shown the compassion, empathy and professionalism needed to gain not just Registered Manager status but also to qualify as a Register Mental Health Nurse (RMN).
Emma has gained management experience in the varying residential settings at Ashton Care which has allowed her the opportunity to develop her awareness of a wider range of specialist care needs.
Job Title: Deputy Manager
Joined: 2017
Amy is responsible for overseeing the quality of care that is delivered to those at Abbots Lawn.
She has a keen eye for the small details that make a big difference and works diligently to influence the same attentive care in others.
Her genuine passion for seeing every person as their own individual means she is a brilliant advocate for residents, she empowers them to live their lives to their fullest and in a way that complements how they see the world around them. For those with a diagnosis of dementia and Huntington's, among other conditions, this can be a calming and soothing approach which allows people to feel settled and welcome the support from care staff that they need. Amy hopes to further enhance her skill set by completing her Nursing Associate qualification with a specialism in mental health.
Job Title: Nursing Associate
Joined: 2004
Natalie is an empathetic leader who strives for continuous improvement in the person-centred care offered at Abbots Lawn.
Her progression to management has been hard earned but after completing extensive training and specialisms in areas such as mental health, end-of-life palliative care and dignity Natalie has proven, by positively influencing change to care practices, that she has what it takes to succeed in her role.
Natalie is passionate about her personal development and recently qualified with a distinction as a Nursing Associate and is set to top up her qualification to gain full Registered Mental Health Nurse status in the future.
She has also obtained an NVQ Level 5 qualification, gaining personal commendation for her research, and is awaiting the results of her application for Registered Manager status.
Job Title: Registered General Nurse
Joined: 2006
Annethy has committed for the last 12 years to providing safe person-centred care to those at Abbots Lawn.
Job Title: Nursing Associate
Joined: 2019
Emma is a passionate, committed and hard-working professional.
She has a personal commitment to providing the most sensitive and dignified care to those she works with.
Emma has a passion for palliative end-of-life care and providing meaningful support to those facing the toughest of times.
She recently obtained Nursing Associate status whilst working at Abbots Lawn and has ambitions of gaining Registered Nurse status in the near future.
Job Title: Director
Joined: 2019
Rebecca has developed a business and project management orientated background and so offers a different set of skills to the team.
She is responsible for working with the team to continually identify areas of improvement, to adapt to changes in environments and regulations and to support a positive change to move the home and the wider Ashton Care team forward.
Rebecca grew up around the business and as the daughter of Sue, owner and founder, she has inherited her mother's passion for enabling staff to fulfil their full potential. In turn, this creates a more cohesive and caring environment where service users get the best from the nursing home.
