Fees exclude funded nursing care and rechcarges such as chiropody, hair dressing, escorts etc.
For social service funded residents, top ups are agreed with the council.
Visitors welcome any time however preferably between 10am-5pm
Parking available on site for 6 cars
Off street parking available
St Michael's Nursing Home has a Review Score of 9.8 (9.778) out of 10, based on 10 reviews in the last 2 years. Over all time St Michael's Nursing Home has 25 reviews.
Review from Duncan W (Son of Resident) published on 12 April 2021
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Reply from Manager St Michaels, Manager at St Michael's Nursing Home
Thank you for your appreciation, and we are glad that your aunt enjoys visiting her sister at St Michael's.
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Review from Janet B (Respite Resident) published on 8 April 2021
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Reply from Manager St Michaels, Manager at St Michael's Nursing Home
Thank you for your positive comments and continued support.
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Review from Sally (Niece of Resident) published on 9 November 2020
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Review from Melvyn R (Son of Resident) published on 1 April 2020
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Review from Lindy M (Daughter of Resident) published on 27 January 2020
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The Review Score of 9.8 (9.778) out of 10 for St Michael's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.778 for St Michael's Nursing Home is calculated as follows: ( (91 Excellents x 5) + (26 Goods x 4) ) ÷ 117 Ratings = 4.778
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Michael's Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jan 2024
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