Nightingale Nursing Home

43 Beach Road, Littlehampton BN17 5JG
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8.6 27 Reviews
  • Nightingale Nursing Home, Littlehampton
Nightingale Nursing Home in Littlehampton provides a friendly and professional care service for older people, including those with dementia, in a homely setting. The home is rated GOOD by the Care Quality Commission (January 2022).

Respite and palliative care are also available.

With a longstanding, experienced staff team on duty day and night the home is an established part of the local community. It is pet friendly and has two resident ginger cats.

Care Provided by Nightingale Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Cadogan Care Ltd
  • Person in charge
  • Malgorzata Grudzien (Matron/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On site parking


Nightingale Nursing Home Reviews (27)

Total of 27, showing 1-20
8.6

Nightingale Nursing Home has a Review Score of 8.6 (8.591) out of 10, based on 6 reviews in the last 2 years. Over all time Nightingale Nursing Home has 27 reviews.

Overall Experience

  • 15
  • 11
  • 1
  • 0
  • 0

Date Published

27
4
6
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21
Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to Nightingale Nursing Home for the care and support given to my cousin over Christmas and the beginning of January this year. Although she was only a resident for the final few weeks of her life, the Manager and her staff team treated her with utmost dignity and respect.
Any phone
calls were answered promptly or returned quickly and communication was excellent.
Thank you for your care it gave us peace of mind at a difficult time.

Reply from Eleanor Smith, Director at Nightingale Nursing Home

Thank you so much for your kind review and for your appreciation of the care team at Nightingale.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of Nightingale Nursing Home for over 3 years. I have been impressed by the care and compassion that the staff show my mother. She is very happy and comfortable there. The staff turnover is very low so the same care staff have been there for the duration of her stay.

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Overall Experience  Overall Experience 4.0 out of 5

Nightingale is a rare find these days. They really care about their residents and are very supportive of families. They have a consistent team of carers, which is so important. The home needs a bit of TLC as a building, but they are waiting on that. The care and family feel are so much more important.

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Overall Experience  Overall Experience 4.0 out of 5

First experience of living in basic facilities was compensated by excellent staff and a very pleasant garden to sit out in that provides fresh vegetables. The staff are very caring but they are not allowed to take us out to the beach or town. A user-friendly bath would be welcome

Reply from Eleanor Smith, Director at Nightingale Nursing Home

Thank you for your appreciation of our caring staff. Trips out accompanied by staff can usually be arranged with prior notice. Friends and family are always welcome to visit and take residents out at any time. Our bathing choices include either assisted baths, which are designed to accommodate residents with some mobility issues, or a shower if preferred.


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Overall Experience  Overall Experience 5.0 out of 5

A wonderful, caring home where the staff show the upmost respect and kindness to residents.
My mum came to the home in May and since that time, all of her needs have been met to the highest of standards. There is a real family feel to this home and all of the staff show genuine affection and care
to each and every resident. Whenever I visit (which is most days) all of the staff are extremely welcoming and friendly and are happy to answer any questions that I may have about my mum. It is clearly evident that the home is run by an experienced team of managers who have excellent communication skills and train their team to meet exemplary standards of care. I would have no hesitation in recommending this home and cannot thank each member of staff enough for all of their care, support and dedication.

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Overall Experience  Overall Experience 4.0 out of 5

The resident (who has dementia) settled in very easily and remains happy. Staff are very approachable and extremely attentive to residents' needs. The home is clean and tidy, however, the decor needs updating. The atmosphere is homely and the resident feels he is in his own sitting room.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent care of my dad who died this year. Continued support and are for mum who has now been at Nightingale for a number of years. We would have no hesitation in recommending this lovely home.

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Overall Experience  Overall Experience 4.0 out of 5

Nightingale Nursing House is a warm, caring home from home. The staff are kind, do their best and treat the residents with dignity and compassion.

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Overall Experience  Overall Experience 4.0 out of 5

A very homely care home which is why I chose Nightingale Nursing Home. Staff are always welcoming and friendly. Nice and clean too.

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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law became a resident 4 and a half months ago after a rapid deterioration in her mental and physical health. She has gained weight and her physical health has stabilised. Her dementia continues to worsen and she continues to remain dependent in every aspect, can feed herself but needs help
for all aspects of self-care, hygiene and dressing. Cannot assess risk to self or others, memory continued to deteriorate but can to a limited extent join in creative activity.

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Overall Experience  Overall Experience 5.0 out of 5

Words cannot express gratitude to all the staff at Nightingale Nursing Home. My mother stayed here in such a lovely room for the last 17 days of her life. The professionalism, care, support and dignity that they showed my mum was truly outstanding and faultless, especially with all the COVID restrictions
in place. Thank you all so very much.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and has been a resident of the nursing home for nearly two years since her condition worsened and she started to need nursing care. Whenever I visit my mother she is always well looked after. The staff obviously care for her and do their best to make her happy, even though she
can sometimes be a bit grumpy herself.
The last year has been very difficult and when visiting became impossible the nursing home arranged a video call facility so Mum and I could stay in contact. I was impressed because I expect the COVID 19 situation placed a high workload on staff with the extra precautions, precautionary absences and everything else and sitting with Mum to operate the phone while I spoke to her was an extra task.
The home is in an older building, while this may not suit some I think it has the feel of a home and not a hotel or a hospital or institution.
I think my mother receives excellent care and could not be in a better place or with nicer or better carers.

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Overall Experience  Overall Experience 3.0 out of 5

My husband arrived at Nightingale in December 2020, and he has been very well looked after. Unfortunately, he is very poorly in balance so needs assistance on and off the bed. My husband suffered from Leavy Body Dementia and can be up in spirit or very down. The staff have been wonderful in looking
after him, and I know he is well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My mother continues to enjoy living at Nightingale Nursing Home where she is looked after so well by the staff. She feels safe and secure and we as a family, feel pleased that she is so happy there. The staff are so good, always ensuring all her needs are met and always cheerful. We are so grateful
that we found such a good place to care for her in these last years.

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Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at the home for six months. He has found everyone very friendly and helpful. The care he has been given is very good. The home is run like an extended family and is very friendly and informal. He is able to participate in group activities and now receives weekly physio.
I take my dog into the home which my husband really enjoys.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent nursing home.

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Overall Experience  Overall Experience 5.0 out of 5

This home was selected as we knew from previous experience (my father was a resident before he passed away) that the level of care was excellent. The staff have been in position for a significant length of time and provide a very friendly and caring atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

My mum first came to Nightingale Nursing Home in January 2017 for respite care 2 and a half years after my dad died.
She decided she never wanted to go home again!
The staff were friendly and cheerful.
Mum was a chatterbox and always had things to do and staff to chat to.
Mum lived at Nightingale
Nursing Home until her death in January 2019.
She died in the home, where she wanted to be and the staff always did their best for her.

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Overall Experience  Overall Experience 5.0 out of 5

Nightingale Nursing Home caters for the care of elderly people who are unable to live without assistance and guidance for all aspects of their welfare. The staff provide a personal service, embracing a wide range of care, from total care of bed confined patients to those with age-related issues needing
support with mental and physical disabilities.
The accommodation is excellent and for those requiring social contact, stimulating activities are provided by staff and outside support.
Visitors are made welcome. When, as inevitable, end of life is experienced, attention to patients at this time is conducted with calm dignity and respect in an efficient manner.

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Overall Experience  Overall Experience 5.0 out of 5

We were so lucky to have found Nightingale Nursing Home for our aunt. She was a long-term resident and right up to her last day in the home she was treated with loving care and dignity. All the staff were brilliant and became not only family to her but good friend to us.

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Current Review Score: 8.6 (8.591)

Overview of Review Score

The Review Score of 8.6 (8.591) out of 10 for Nightingale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.134 for Nightingale Nursing Home is calculated as follows: ( (25 Excellents x 5) + (29 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 67 Ratings = 4.134

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.457 Points relating to the number of positive Reviews for Nightingale Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 6 Positive Reviews ÷ 7 = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Nightingale Nursing Home

What types of Care is Nightingale Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nightingale Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Nightingale Nursing Home have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Nightingale Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nightingale Nursing Home to the centre of Littlehampton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.