Nightingale Nursing Home

43 Beach Road, Littlehampton BN17 5JG
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8.6 27 Reviews
  • Nightingale Nursing Home, Littlehampton
Nightingale Nursing Home in Littlehampton provides a friendly and professional care service for older people, including those with dementia, in a homely setting. The home is rated GOOD by the Care Quality Commission (January 2022).

Respite and palliative care are also available.

With a longstanding, experienced staff team on duty day and night the home is an established part of the local community. It is pet friendly and has two resident ginger cats.

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Care Provided by Nightingale Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Cadogan Care Ltd
  • Person in charge
  • Malgorzata Grudzien (Matron/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking


Nightingale Nursing Home Reviews (27)

Total of 27, showing 21-27
8.6

Nightingale Nursing Home has a Review Score of 8.6 (8.591) out of 10, based on 6 reviews in the last 2 years. Over all time Nightingale Nursing Home has 27 reviews.

Overall Experience

  • 15
  • 11
  • 1
  • 0
  • 0

Date Published

27
4
6
6
21

Review from Michael C (Son of Resident) published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can honestly say every member of staff, at all times, have been very pleasant and helpful.
I visited for over three years and in that time, I cannot remember one time I heard a raised voice over a resident.

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Review from Susan C (Friend of Resident) published on 10 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff very pleasant and friendly, they always had time to speak to you and let us know that the patients are doing well. No complaints whatsoever. They do a grand job.

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Review from I P (Son of Resident) published on 16 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very good.
The staff are friendly and helpful and take the time to be with the residents.

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Review from L G (Husband of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the above nursing home for over four years.
I have found all the staff to be good and caring, friendly and professional and would recommend the home.
There is minimal turnover of staff, thus guaranteeing we see the same friendly faces.

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Review from M M (Daughter of Resident) published on 7 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nightingale's looks after my mother in an exemplary manner. The care is kind, efficient and professional and delivered in a very relaxed manner. All the staff go out of their way to make both residents and visitors feel at home.
Thank you.
I do not believe we could have found a better home.

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Review from Rossalyn P (Daughter of Resident) published on 2 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Nightingale for about 18 months now and the care she has been given is beyond all our expectations. Everyone from the owners, manager, and all the carers have also made us so welcome, we feel like part of a big family and I do not think she could be in better hands. The food is
excellent, the nursing care is excellent and the staff could not be better.

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Review from Sue C (Daughter of Resident) published on 9 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent six weeks in the home and sadly died whilst there. The staff could not have been more attentive, caring and considerate of her needs whilst in their care. They treated her with respect and dignity throughout. She was always given the upmost attention. Their concern for her as an individual
person was holistic. Despite losing our dear mum we know she was in the best hands, so thank you Nightingale!

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Current Review Score: 8.6 (8.591)

Overview of Review Score

The Review Score of 8.6 (8.591) out of 10 for Nightingale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.134 for Nightingale Nursing Home is calculated as follows: ( (25 Excellents x 5) + (29 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 67 Ratings = 4.134

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.457 Points relating to the number of positive Reviews for Nightingale Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 6 Positive Reviews ÷ 7 = 0.857

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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