Aster Grove Nursing Home

18-20 South Terrace, Littlehampton BN17 5NZ
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9.2 46 Reviews
  • Aster Grove Nursing Home, Littlehampton
It is the objective of Aster Grove Nursing Home to provide care to all residents, a standard of excellence, which embraces fundamental principles of good care practices. This may be witnessed and evaluated through the practice, conduct and control of quality care in the home. It is a fundamental ethos that the residents who reside at Aster Grove Nursing Home can do so in accordance with the homes Statement of Purpose.

Aster Grove Home is situated in a very pleasant residential location in Littlehampton, West Sussex, 5 minutes driving distance from the Littlehampton Railway Station and 15 minutes walking distance from the Littlehampton town centre. Aster Grove is situated on the seafront with amazing views of the sea and opposite East Beach Green with amenities.

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Care Provided by Aster Grove Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Head/Brain Injury
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Eminas Gasymovas (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Single Rooms with ensuite Wet Room (46)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Aster Grove Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care £1,300 – £1,300
  • (these prices are only a guideline, please contact Aster Grove Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aster Grove Nursing Home Reviews (46)

Total of 46, showing 1-20
9.2

Aster Grove Nursing Home has a Review Score of 9.2 (9.183) out of 10, based on 6 reviews in the last 2 years. Over all time Aster Grove Nursing Home has 46 reviews.

Overall Experience

  • 31
  • 12
  • 2
  • 0
  • 1

Date Published

46
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6
40

Review from G P (Sister of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not judge food and drink - I am only present in the afternoon. My sister is not in a good enough state (mental ability) to join in activities. The staff are always helpful, cheerful and willing to help in any and every way. I am very happy with the care provided and particularly the friendliness
shown to me when visiting and to my sister at all times. Thank you!

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Review from Carole C (Niece of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Aster Grove have a great attitude to all the residents. Their individual needs, tastes and moods are catered and handled with sensitivity and genuine care. The whole atmosphere of Aster Grover is warm and welcoming.

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Review from Debbie H (Daughter of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this review with reference to my mother who came to Aster Grove in August 2023 suffering from very severe dementia after a long period of specialist care in a mental health hospital. Naturally, as a family, we were in need of reassurance for her transfer from her previous care setting. The staff
at Aster Grove were amazing, not only with our mum's transfer and care but also with us, especially my dad who was struggling with all that was happening with his wife of 64 years. Over the time of her stay, he also became known by all the staff and they welcomed him at every visit, always kind, friendly and the staff looked after him, helping in his acceptance and understanding of mum's slow decline with dementia. Sadly Mum passed away in November 2024 but the care in her final weeks was dignified, compassionate and caring. All the staff were there for her and us during her final days. The whole staffing team were amazing and I would recommend this home without hesitation.

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Review from Karen U (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother who had dementia was excellent. She was treated with dignity and compassion throughout her stay at Aster Grove. The staff listened to our concerns and gave Mum the care she needed, not given in 2 previous care homes. The care given in her final weeks was exceptional, making
her family's distressing time less anxious. Thank you Aster Grove.

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Review from Sarah M (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise this care home enough - my mum has been in it just coming up to a month.
The staff are kind, friendly and nothing is too much trouble.
They are always cheerful, positive and happy and a joy to talk with.
The manager has been welcoming to my mum and our family from day one - he's a
superb manager. His attention to every detail of my mum's care is second to none - outstanding!
My mum was so spoiled on her birthday - a cake was baked for her and her room was decorated beautifully - thank you to the manager and the team!
Overall the standard of care Mum has received has been thorough, detailed and attentive and I couldn't ask for more.
Thank you - I truly am so grateful!

Reply from Eminas Gasymovas, Aster Grove Manager at Aster Grove Nursing Home

Thank you Sarah, these comments are much appreciated.


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Review from N S (Daughter of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aster Grove is so nice, clean and the staff are friendly. I was lucky that my father was placed in this home. I feel assured that my father has been looked after as he is at home. I would recommend this place - Amazing.

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Review from Marie R (Wife of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aster Grove is a bright and welcoming nursing home close to the sea and parkland. The staff are friendly, helpful, very attentive and always cheerful. The nursing staff are efficient and caring. They are always willing to discuss any medical problems. At Christmas the home laid on a party for residents
and their relatives which was great fun and recently for my husband's birthday, a cake was baked for residents and guests to share.

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Review from F S (Husband of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to Aster Grove Nursing Home on the 11th of December 2022. Initially 4 weeks of respite after weeks of trying to care for her myself and others. I myself was in need of respite despite excellent help from the dementia care team and social services, it was not possible for her to
stay at home. So now I know she is safe and cared for in a way I could not possibly have cared for her at home.

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Review from Steven L (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The residents are treated with such care and love from the staff which makes me happy to know that Dad is so well looked after.

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Review from Brenda L (Wife of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely welcoming and friendly nursing home, all staff are caring. Nothing too much trouble for the residents or relatives. Residents look happy and cared for. The bedrooms are spacious and spotless as in the rest of the building.
Christmas period was great, party for the residents and relatives.
Scrumptious food Christmas day they all had a gift and a festive lunch. Management and nursing staff keep me well informed of any medical or problems that occur.

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Review from Donna L (Daughter-in-law of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we visited on Christmas Day and prior to that we attended the Christmas party. Both events were fantastic. The staff were so caring and friendly with all of the residents the giving of Christmas presents to each resident was a really special moment.
Aster Grove is such a warm and caring
place for our father to live.

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Review from Micheal D (Son-in-law of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

We visited my father-in-law a few times and the experience that we got is not welcoming. We feel that we are not welcome, it's like a prison. We have to ring when we come to visit him. We live in Manchester, and it is very difficult travelling all this way for a certain person to say why haven't you
rung, we just travelled nearly 8 hours and didn't realise you had to ring, but you said next time if you don't ring you're not allowed in. The manager is a very abrupt rude person.

Reply from Eminas Gasymovas, Home Manager at Aster Grove Nursing Home

We are sorry for your experience while visiting the home. However, you have kindly been advised prior to visiting the home to inform us when you are visiting and have been let in regardless. We expect at least an hour's notice. The reason for this is that there have been outbreaks of Covid in the area.


We encourage visiting as much as possible but this is a guideline put in place so that we can inform anyone visiting if we have an outbreak of Covid and avoid visitors like yourself being turned away after travelling to the home.


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Review from Edward O (Husband of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my wife entered this care home a few months back I have visited her daily. I have been very impressed with all the staff from the management to the cleaning staff. The managers are polite and caring and will do their very best to resolve any problems you may have. The nursing and caring staff
are without doubt dedicated and caring and are a credit to their profession. The home is always clean and the food good. I have visited 3 or 4 homes. I am very happy my wife is here.

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Review from Maureen F (Wife of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for 4 months now. Apart from his Dementia, he has other ongoing health issues. He is very well looked after and cared for in all aspects. The staff are all very caring, attentive and friendly towards residents and visitors. To know that he is in such a caring friendly
place is a great comfort to me.

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Review from Anna R (Granddaughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just completed a care plan review and were really impressed with the amount of detail that goes in to care. Gran is always happy since moving to Aster Grove Nursing Home and the staff are very welcoming. We particularly love the two activity doggies that visit the home.

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Review from J G (Sister-in-law of Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has settled in very well. The carers are very good with him as he has dementia and gets frustrated when he cannot remember things.

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Review from David W (Friend of Resident) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the Xmas party which was well organised. The food was excellent. The staff were very attentive and the entertainment was very good.

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Review from Geraldine B (Mother of Resident) published on 10 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't say thank you enough for how you look after our daughter. She has been with you about 4 months now, she is treated like a princess. She absolutely loves being with you which in turn takes a lot of worry of us. We bring the grandkids down every Sunday to see their mum. The staff, I don't really
want to call them that as they treat us like family and are so friendly, they can't do enough for us all when we visit. Today we were all out the garden with other residents having a good old laugh.
This care home is amazing and we would recommend it anytime.
Thank you all.

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Review from Denise T (Daughter of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was at Regency Court for 9 years, the staff here have always been kind to my dad and treated him with dignity and respect. When dad was terminally ill their end of life care was second to none. They sat and held his hand made sure he was always comfortable never in pain and always looking
clean and smart which is never easy in the last days. Thank you all for making the last few weeks so much easier for me and dad.

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Review from G M (Husband of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff work hard, often they appear to be short staffed.
In particular, the nursing staff are very helpful and know my wife and her needs very well and seem to want to make a difference.
The management needs to invest in the home as it has been run down for too long.
There have been very little improvements/investments
since the previous care provider left.

Reply from Clare Sheehan, Careline Advisor at Aster Grove Nursing Home

Thank you for your kind comments. I will pass your comments on to the team. We have a very hard-working and caring team at Regency Court. We are making improvements to the home on an almost daily basis but the fabric of the building will require more extensive work. We are currently putting plans together to deal with the work required, ensuring that we minimise any impact upon the wellbeing and comfort of our Residents. As soon as we have completed our initial planning stage, we will be in contact with our residents and relatives to share ideas and gather feedback.


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Current Review Score: 9.2 (9.183)

Overview of Review Score

The Review Score of 9.2 (9.183) out of 10 for Aster Grove Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Aster Grove Nursing Home is calculated as follows: ( (69 Excellents x 5) + (3 Goods x 4) ) ÷ 72 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.225 Points relating to the number of positive Reviews for Aster Grove Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 6 Positive Reviews ÷ 9.6 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Eminas

Eminas Gasymovas

Job Title: Registered Manager

Joined: 2017

Registered Manager for Aster Grove Nursing Home


Frequently Asked Questions about Aster Grove Nursing Home

What types of Care is Aster Grove Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aster Grove Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Aster Grove Nursing Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Aster Grove Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aster Grove Nursing Home to the centre of Littlehampton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.