Review from Chris M (Son of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience

My mum seems fairly happy at the care home.
The staff do their best to assist and provide compassionate and respectable care.
It would be nice to see investment in the building and infrastructure such as air conditioning, painting windows and new windows.

Reply from Clare Sheehan, Careline Advisor at Aster Grove Nursing Home

Thank you for your feedback. We are making improvements to the home on an almost daily basis but the fabric of the building will require more extensive work. We are currently putting plans together to deal with the work required ensuring that we minimise any impact upon the wellbeing and comfort of our Residents. As soon as we have completed our initial planning stage, we will be in contact with our residents and relatives to share ideas and gather feedback.

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Review from S C (Resident) assisted by family/friend published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience

I love the staff, they take great care with me.
The food is nice but I don't always eat much.

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Review from P M (Resident) assisted by family/friend published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience

The staff are most caring and although under pressure always do the best for me.
Two members of staff, in particular, are very good with all the help they give me.
The rear entrance/passage to the nursing/care home is, however, a disgrace.
It needs a clean and paint and is a very poor advert for

visitors coming in that way.

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Review from Mary A (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience

My Mum has been in the care home for a number of years now.
Since HC-One has taken over the care home I have seen a marked improvement, I hope this will continue.
My Mum seems happy and settled.

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Review from D C (Son of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience

The home is always clean and tidy.
The staff are very friendly and obviously care a lot about the people they are looking after.
I cannot fault the care and attention my mother receives.
The food is very nice and the kitchen is very flexible with my mother's dietary needs.
The home is an older building

but this gives it atmosphere and character which is inviting and it feels like a real home, not like a new building which can feel too sanitised.

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Review from Nellie B (Resident) assisted by family/friend published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience

Friendly atmosphere, good entertainment and nice food.

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Review from Susan B (Daughter of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience

We have found the care at Regency Court Care Home to be of the highest standard. Mum has been so much better in herself enjoying the entertainment, friends and the wonderful atmosphere. Mum is paralysed from a stroke but has been included in games and entertainment. We are so pleased to have found this

lovely home.

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Review from Cheryl M (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience

After caring for our father for 9 years, it was a very difficult but very much needed decision to have to place him in a home. I have to say it was made so very easy with the help, attention and care from all the staff at Rosevale Lodge. From the very first visit looking for a placement to Dad becoming

a permanent resident, the care and attention Dad received has made our decision the very best choice for Dad's needs.

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Review from Liz A (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience

Mum is well looked after by all the friendly, caring staff. She is treated with dignity and is always clean and tidy.

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Review from W O (Sister of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience

I find the staff at Regency Court to be very kind and caring to all my brother's needs.

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Review from Clive R (Friend of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience

I have visited my friend over the last year.
I have always been impressed by the standard of care. He is very well looked after in all aspects. I have never seen any negative attitude from staff. They are very caring. I know this is what they are there for but they live up to their caring. Well done

to all of them.

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Review from Frank C (Relative of Resident) published on 25 October 2018
Submitted via Website • Report

Overall Experience

An absolutely wonderful home! Perfect location, fantastic staff team. They are so, so caring and friendly, nothing is ever too much. There is a new manager and deputy manager in place, having met both of them I can safely say I am very impressed. We have already seen some positive changes and their

vision for Regency Court is marvellous.

Keep up the great work - should definitely be an OUTSTANDING home.

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Review from Sonia R (Relative of Resident) published on 25 October 2018
Submitted via Website • Report

Overall Experience

Having had experiences of many care home, this one is definitely the best. A real home away from home! Very warm and homely feeling - we visit regularly and I cannot find faults with the place. The staff are marvellous and have brilliant knowledge of the people they look after. We were apprehensive

about s change in management but the new manager and deputy are excellent and focus is purely on the residents getting what they need and deserve.

If Mum is happy then we are happy!! Great home, Great Team. We cannot thank you enough.

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Review from Lorna B (Friend of Resident) published on 25 October 2018
Submitted via Website • Report

Overall Experience

I went to visit my neighbour who has been living in this lovely care home for the past few months and I am very happy to see the care that she is receiving. She said she was very happy with the care she was receiving and could not stop talking about how much she enjoyed the company of the care staff

and the variety of activities provided.
I would definitely recommend this home.

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Review from Carl R (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience

This is an excellent home. Well run and staff are brilliant.
They look after my mother as if she were their own.
We were very lucky to have found it.

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Review from Shelley R (Daughter of Resident) published on 7 May 2018
Submitted via Postal Card • Report

Overall Experience

The staff have gone out of their way to accommodate my dad, changing his room, sorting his food, helping him when poorly. Always very friendly and helpful. They try and invite residents with different activities on a regular basis and have a variety of entertainment throughout the year. This is my dad's

third home since his stroke in 2016 and has been here over a year now, it is the nicest and friendliest one we have seen. Definitely recommend.

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Review from Yvonne B (Sister of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience

The care home is always clean and tidy. My sister is well cared for and staff are very good to her and she can joke with them. She likes the food, my sister doesn't like eggs or fish, so she is always given something she likes. I am always welcomed here and a cup of tea and biscuit is given to me and

my sister.

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Review from Penny K (Regular Volunteer) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience

I visit Regency Court with my dog under the Pets At Therapy Scheme (I've been doing this now for about 18 months). I find the staff welcoming and friendly. The residents are well-cared for and there are many activities arranged for them. We are regularly invited to attend these. Visitors are welcome

at all times - on my visit, there were at least 4 families visiting relatives. My criteria when visiting is whether my dog is happy - here he is totally relaxed and happy!

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Review from Rosemary B (Friend of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience

I would like to say it is very clean, good food, friendly staff, nice rooms and very friendly to patients and relatives with tea and biscuits when you visit. Would recommend the home to anyone.

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Review from Corinne S (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience

Mum has lived at Regency Court for nearly five years. We have always been impressed with the high standard of care she has received. Over the past few months mum's health has deteriorated quite significantly, however, the kindness, care, love and attention she receives is outstanding. I know mum is

happy and comfortable at Regency Court and speaking on behalf of all my family, we would like to say a big thank you to all the staff for all you do for mum.

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Aster Grove Nursing Home

Care Provided by Aster Grove Nursing Home

Good to Know

Funding & Fees Guide for Aster Grove Nursing Home

Facilities