Apsley House Care Home

86 Barrack Lane, Aldwick, Bognor Regis PO21 4DG
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9.7 52 Reviews
  • Apsley House Care Home, Bognor Regis
Apsley House Care Home is a long-established nursing home with an excellent local reputation.

The home has a professional team of nurses and carers that ensure high-quality care at all times.

The Home's facilities include a hairdressing and beauty treatments available on request, free bar drinks, WiFi, a range of activities including outings/day trips as well as a variety of entertainers and freshly prepared, locally sourced food.

Situated in the Aldwick private estate area of Bognor Regis the home enjoys having large well kept gardens with fountains and ornamental pools.

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Care Provided by Apsley House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Denise J Viviers (Home Manager)
  • Admission Criteria
    • Ages from 30 to 110
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Apsley House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,350 – £1,450
    • Self-Funded Nursing Dementia Care £1,350 – £1,450
    • RESPITE Self-Funded Residential Care £1,450 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,550
    • RESPITE Self-Funded Nursing Care £1,450 – £1,550
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,550
  • (these prices are only a guideline, please contact Apsley House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at most hours, however some times are busier than others. If in doubt please ring the Home beforehand.


  • Parking

  • Parking on site.


Apsley House Care Home Reviews (52)

Total of 52, showing 1-20
9.7

Apsley House Care Home has a Review Score of 9.7 (9.660) out of 10, based on 25 reviews in the last 2 years. Over all time Apsley House Care Home has 52 reviews.

Overall Experience

  • 39
  • 12
  • 0
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  • 1

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Review from Maureen H (Sister of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in Apsley House Care Home for over two years, in that time she was treated with much respect. The love and kindness shown to her has been amazing. She was treated so well by the staff and management. I cannot fault them and will always be grateful to them.

Reply from Denise Viviers, Home Manager at Apsley House Care Home

Thank you so much for your kind words. It was our pleasure to care for your sister.


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Review from Brian H (Brother of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found that my late sister had the best care and attention that anyone could wish for. All the staff were so kind and attentive towards her, nothing was too much trouble for them.

Reply from Denise Viviers, Home Manager at Apsley House Care Home

Thank you for your kind words. It was our pleasure to care for your sister.


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Review from Judy S (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father deteriorated rapidly and could no longer be cared for at home Apsley House Care Home came to our rescue. The staff admitted him with efficiency and the care they gave him throughout his short, end-of-life stay was second to none. Everyone who we had contact with was kind, caring and ensured
Dad's last days on earth were pain-free, comfortable, dignified and peaceful. We could not have done this without you, thank you all.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review, it was our pleasure to be of service to your father.


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Review from Nick B (Son of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Dad to Apsley House Care Home in mid-November 2024 as he needed full-time nursing care during what we knew would be his final few months (he died in mid-January aged 95). The home and all the staff have been absolutely brilliant throughout. Dad was treated with love, care and dignity and the
support provided not only to him but to my sister and myself has been first-class. It was always a pleasure to visit, the home is friendly, efficiently run, open and airy, warm, clean and the staff always had a smile and were welcoming and empathetic. Dad could not have been in a better place or better cared for and my sister and I will be eternally grateful to the whole team that Dad's final few months were spent there. Thank you to all of you, you do a difficult job brilliantly and have made a real and positive difference.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind words, it was our pleasure to care for your father.


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Review from Janet S (Sister of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister died at Apsley House Care Home on the 5th of December 2024. She went to Apsley House in January 2023 as the care home she had lived in previously could no longer cope with her increasing fragility and falls. Apsley House staff on arrangement have been wonderful with her during the two years
she was with them. They managed to maintain a light-hearted friendliness at the same time as scrupulous attention to the nursing and medical needs of my sister.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your kind words, greatly appreciated.


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Review from Ian D (Son of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and considerate staff at a difficult time. My father and myself were very happy with the care he was given.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review. It was our pleasure to care for your father.


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Review from John M (Son of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after very well. All the staff were very caring towards my mother and made her last days comfortable. All the staff were sympathetic and respectful and I have no complaints about the care given.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you, It was our pleasure to care for your mother.


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Review from Lynne C (Daughter-in-law of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff very caring and sympathetic. They were always there when needed and always respectful and so friendly. They attend to my mother-in-law with dignity. I cannot press enough about how my experience at Apsley House was - excellent.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you. We are proud of our service and glad we could make a difference.


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Review from Janet D (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at all times are caring, considerate, helpful, and always welcomed with a smile. Nothing is too much for them. The best care home I have ever visited.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review; it is much appreciated. Regards.


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Review from David H (Husband of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was resident in the home for 2 months, before she passed away having suffered from dementia. I would have no hesitation in recommending the home, because of its excellent service, and I thank the staff for the care and loving way they treated my wife.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you, it was our pleasure to care for your wife. Regards


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Review from John T (Nephew of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed with the location, having travelled a long way and not sure what to expect, I was immediately shown to my aunt's room by a very courteous and friendly nurse. The room was bright and full of all the equipment she would need at arm's length. During my visit nurses and the chef would appear regularly
to check on her.
Everything was done to make her feel safe and loved.
My aunt was happy and comfortable and I left with the feeling that she was being very well cared for.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review. Was our pleasure to care for your aunt. Regards


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Review from Julie C (Daughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say that from the day my dad entered into Apsley, he was catered for with first-class care. His room is bright and airy and is very comfortable. Every single member of staff has been wonderful and have looked after my dad with professionalism and support. Obviously, the day we brought Dad here
was very emotional and upsetting, but we know that he will be cared for, loved and offered a very supportive team to look after him. My thanks go out to the manager and her team for their continued support in looking after our lovely dad. Keep up the good work.

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Review from Janet L (Wife of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am unable to comment on the activities and food and drink options because my husband was in need of full nursing care.
The service for the three weeks he was in the home before he died was excellent. The staff were professional but so very caring and respectful.
His room was bright, cosy and very
welcoming.
On the day of his death, we were so reassured by the supportive atmosphere and the presence of such capable staff.
We cannot fault Apsley House and they gave my husband such a peaceful end.

Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to be of service to your husband. Thank you.


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Review from Lucy A (Daughter-in-law of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single member of staff at Apsley are wonderful. They've catered for both my parents-in-law brilliantly... even though my father-in-law had very challenging behaviours. They applied first-rate one-to-one care for him. Cannot fault any one of them. And the manager is wonderful.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for your review, we hope your father-in-law has settled well into his new home.


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Review from R H (Daughter of Resident) published on 22 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A five-star review from start to finish. The staff made my dad feel so welcome and treated him like they'd known him for years. My dad said that the food was two of the best meals he had ever eaten and his final day was absolutely perfect. The environment was homely, warm and very welcoming indeed.
We can't thank everyone at Apsley House enough for making everything wonderful. My dad's final hours couldn't have been improved in any way.

Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your father. Thank you for your feedback, it's much appreciated.


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Review from Alan R (Husband of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short period of time in question, my wife and I received unquestionable tender, love and care in what was basically 'end-of-life nursing'. From the top to the bottom the staff at Apsley House were so kind and understanding that allowed my dear wife to have this life in peace and dignity. I cannot
thank them all enough.

Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your wife, thank you for your review. Regards the team.


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Review from S G (Son-in-law of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother-in-law was put into respite care, so we could have a break, however, it appeared that basic care was lacking, medication was not given correctly, a visitor noticed tablets in her mouth, and not being treated with respect. We had no choice but to remove her from the home, as the whole experience
was having a negative impact on her health.

Reply from Tim Wilson, Director at Apsley House Care Home

Sorry you feel this way however we do not regard this as an accurate review of our service. None of these issues or concerns were raised to our staff of the Home Manager at the time and therefore could not be investigated or verified. We are rated 'Good' in all areas by CQC and were positively reviewed by Local Authority Monitoring. All other recent reviews by clients, relatives and external professionals are also positive.


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Review from N A (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention at all times.

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Review from L G (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad went to Apsley House Care Home for, what turned out to be, the last ten months of his life. He had dementia and become immobile which made it quite challenging to care for him but we always found the staff friendly and Dad had a laugh with them. He seemed to be well looked after and we were able
to visit without too much notice and sometimes none. He was encouraged to join in activities but was not always keen to - the choice was his. The worry of his health and well-being during his last months was alleviated to a great extent by Apsley for which we are very grateful. He died aged 94.

Reply from Denise Viviers, Home manager at Apsley House Care Home

Thank you for letting us care for your father, it was our pleasure!


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Review from A E (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very happy with the staff, Dad's treatment and the care he received during his ten-month stay. Though he wouldn't admit it, he had a good time with the staff up until the end.

Reply from Denise Viviers, Home manager at Apsley House Care Home

It was our pleasure to care for your father, a great character! Thank you.


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Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Apsley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.660 for Apsley House Care Home is calculated as follows: ( (225 Excellents x 5) + (52 Goods x 4) + (10 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 294 Ratings = 4.66

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Apsley House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Apsley House Care Home

What types of Care is Apsley House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Apsley House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Apsley House Care Home have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Apsley House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Apsley House Care Home to the centre of Bognor Regis?

1.7 mile(s) as the crow flies, distance by road may be significantly further.