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The weekly fee for everyone is £850 from 1 January 2024. This includes full board and there is a Registered Nurse on duty 24/7
Please telephone to book a visit
Free parking onsite
Rustington Convalescent Home has a Review Score of 9.0 (8.999) out of 10, based on 4 reviews in the last 2 years. Over all time Rustington Convalescent Home has 27 reviews.
Review from Kathy S (Respite Resident) published on 1 March 2024
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5.0 out of 5
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Review from Joy W (Respite Resident) published on 22 September 2023
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5.0 out of 5
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Review from D S (Resident) published on 3 August 2023
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5.0 out of 5
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Review from J G (Respite Resident) published on 12 June 2023
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5.0 out of 5
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Review from Gillian G (Respite Resident) published on 7 February 2023
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5.0 out of 5
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Review from Barton D (Resident) published on 10 October 2022
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5.0 out of 5
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Review from A W (Respite Resident) published on 14 September 2022
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5.0 out of 5
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Review from J F (Resident) published on 16 August 2022
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5.0 out of 5
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Review from Valerie S (Resident) published on 14 December 2021
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5.0 out of 5
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Review from Claire M (Respite Resident) published on 23 September 2021
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5.0 out of 5
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Review from Trevor S (Brother of Resident) published on 22 January 2019
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5.0 out of 5
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Review from B G (Resident) published on 13 December 2018
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5.0 out of 5
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Review from Lesley J (Respite Resident) published on 13 December 2018
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5.0 out of 5
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Review from T P (Resident) published on 5 December 2018
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Overall Experience
5.0 out of 5
The staff are always friendly and caring - nothing is too much trouble for them so they have a good rapport with all patients.
I can't praise the whole experience of being
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Review from S G (Resident) published on 30 October 2018
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5.0 out of 5
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Review from Sarah T (Respite Resident) published on 14 September 2018
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Overall Experience
5.0 out of 5
Reply from Julia Haynes, Manager at Rustington Convalescent Home
Thank you for your feedback. I am sorry there was a problem with your bedclothes whilst you were with us as this could have easily been rectified.
We do organise 3 trips per week to the local area and did lay on an extra trip to Worthing for you during your stay. We are always happy to book taxis if anyone needs to go out independently but our local chemist does deliver items other than prescriptions. There is a gym in the leisure centre which is almost next door to the Home. I hope you found your stay beneficial and would be happy to return.
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Review from Gillian H (Respite Resident) published on 11 July 2018
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5.0 out of 5
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Review from Peter L (Resident) published on 6 June 2018
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Overall Experience
5.0 out of 5
The home/building is built to a high standard with generous proportions of room size all very well decorated and maintained.
All the staff are so helpful, friendly and caring.
Food was excellent in quality,
Good activities and services.
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Review from A N (Respite Resident) published on 27 April 2018
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5.0 out of 5
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Review from Jennifer B (Respite Resident) published on 26 January 2018
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5.0 out of 5
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The Review Score of 9.0 (8.999) out of 10 for Rustington Convalescent Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.957 for Rustington Convalescent Home is calculated as follows: ( (46 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.957
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.042 Points relating to the number of positive Reviews for Rustington Convalescent Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 4 Positive Reviews ÷ 6 = 0.667
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Nov 2023
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