Rustington Convalescent Home

Sea Road, Rustington, Littlehampton BN16 2LZ
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9.0 27 Reviews
  • Rustington Convalescent Home, Littlehampton
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Care Provided by Rustington Convalescent Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Carpenters Company
  • Person in charge
  • Julia Haynes (Manager)
  • Admission Criteria
    • Residents aged 18 years and over
    • Ages 18+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (26)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1895
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Rustington Convalescent Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £850

  • The weekly fee for everyone is £850 from 1 January 2024. This includes full board and there is a Registered Nurse on duty 24/7
  • (these prices are only a guideline, please contact Rustington Convalescent Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Wheelchair Access
  • Visiting

  • Please telephone to book a visit


  • Parking

  • Free parking onsite


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Rustington Convalescent Home Reviews (27)

Total of 27, showing 21-27
9.0

Rustington Convalescent Home has a Review Score of 9.0 (8.999) out of 10, based on 4 reviews in the last 2 years. Over all time Rustington Convalescent Home has 27 reviews.

Overall Experience

  • 25
  • 2
  • 0
  • 0
  • 0

Date Published

27
0
0
4
23

Review from M G (Husband of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support given by the staff is excellent. Nothing is too much trouble! The quality and standard of the food is far better than many top hotels.


Guests/clients/patients are precious and treated as such.


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Review from Philip L (Respite Resident) published on 6 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, mother-in-law and myself stayed for a week at Rustington Convalescent Home, Littlehampton, for respite following hospital treatments. We had an excellent time staying there. The care and support given to us was first-class, the food was superb and the home itself was extremely comfortable.
Interesting visits and entertainment were also provided. The home itself is adjacent to the sea, and hence the environment is very healthy and beneficial to those who need to recover from illness or surgery.

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Review from David S (Brother of Resident) published on 6 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place. Superb staff at all levels. Lovely building. Spotlessly clean. Fine situation. Excellent meals. Residents are very happy and well looked after. Rooms could be larger if possible.

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Review from V P (Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to Rustington Convalescent Home after a prolapse operation. I booked two weeks and thoroughly enjoyed everything that was offered to me. The food was generous, original, tempting and of good quality. The nursing was caring and professional. All staff were kind and polite. I would recommend
this home to anyone needing respite, rest and comfort.

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Review from R H (Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Admitted following heart surgery on 19th Jan. Gradual recovery next two weeks but pre-discharging medical check disclosed lung infection for which antibiotics prescribed and a further week negotiated. Room and general areas with care staff were good but morning check with nursing staff was particularly
brief.

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Review from Kathleen B (Resident) published on 23 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended this care home by a friend who had spent two weeks there, recovering from a knee operation. It was everything she had said. I too was recovering from a knee replacement and the staff were so caring. The food was excellent. The relaxed atmosphere, I'm sure helped with my recovery. There
is also some fun entertainment the staff lay on. I met some lovely people.You couldn't ask for anything more.

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Review from Patricia W (Resident) published on 22 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed establishments closer to home but it was well worth travelling further afield. Wonderful balance of: 24/7 medical care, professional yet personal staff, outstanding delicious, varied and nutritious menus, excellent range of therapies and activities and entertainment. Exceptional situation
in view of the sea and adjacent to park and lake. Lovely old building (updated as required) full of character. Website avoiding sales-speak and exaggerated hype - prompt and efficient office arrangements. Calm, peaceful, no panic atmosphere. Very good value.

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Current Review Score: 9.0 (8.999)

Overview of Review Score

The Review Score of 9.0 (8.999) out of 10 for Rustington Convalescent Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Rustington Convalescent Home is calculated as follows: ( (46 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.042 Points relating to the number of positive Reviews for Rustington Convalescent Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 4 Positive Reviews ÷ 6 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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