Oak Lodge Nursing Home

2 Silverdale Road, Burgess Hill RH15 0EF
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9.7 34 Reviews
  • Oak Lodge Nursing Home, Burgess Hill
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Care Provided by Oak Lodge Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Dr Dhananjay Dalmond
  • Person in charge
  • Jacob Mathew (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Oak Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,300
    • Self-Funded Nursing Care £1,200 – £1,350
  • (these prices are only a guideline, please contact Oak Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Oak Lodge Nursing Home Reviews (34)

Total of 34, showing 1-20
9.7

Oak Lodge Nursing Home has a Review Score of 9.7 (9.688) out of 10, based on 11 reviews in the last 2 years. Over all time Oak Lodge Nursing Home has 34 reviews.

Overall Experience

  • 29
  • 5
  • 0
  • 0
  • 0

Date Published

34
1
7
11
23

Review from Lorraine L (Daughter of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was placed at Oak Lodge Nursing Home as an emergency placement without even seeing it. Despite his initial worry's he settled well, got to know the staff and felt happy, comfortable and well cared for. The staff couldn't have been better, getting to know him, listening to him, and treating him with
respect. He enjoyed the company of the other residents, visits from the local nursery and joined in with the entertainment.
Dad was having a wonderful time celebrating with his family when he unexpectedly passed away. The staff were so kind to us all, a heartfelt thank you to you all for taking good care of Dad in his final months.

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Review from Anthony O (Son of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident for 9 months till she passed away. During that time she was cared for to the highest possible standards by dedicated and skilled professionals, but equally importantly she was shown genuine love and respect by a team of unbelievably big-hearted special people. Every single member
of staff, no matter what their job, from cleaners to managers, demonstrated a dedication to making the resident's lives as comfortable, dignified and joyful as possible. This only increased as my mother approached the end of her journey with the same care also being shown to myself and my family.

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Review from Alison M (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was cared for at Oak Lodge for her final 3 months following a life-changing stroke. The team were so kind and caring, treating Mum with dignity and respect. They did everything they could to keep her comfortable and take care of her individual needs. They looked after both Mum and myself during
her final days and hours with compassion and kindness.

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Review from Matthew G (Son of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My heartfelt thanks to the staff of Oaklodge for there care of my father this year, he passed away in June and was with staff members he trusted and felt safe with. The care and attention he was exposed to over his last few months was excellent with staff going beyond the norm to assist and make his
life comfortable.

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Review from M B (Wife of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beloved husband was in Oak Lodge Nursing Home for 15 months and received the best care from everyone working in the home from the top to the bottom. The nurses and carers were so kind and very caring especially as my husband was not mobile, nothing was too much trouble. I chose Oak Lodge Nursing
Home for my husband as I had received at least half a dozen personal recommendations, all of them emphasizing the good care which I particularly wanted and am so pleased I did. I am happy to recommend anybody if they are looking for a cosy and reasonably priced home with great care.

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Review from D B (Daughter of Resident) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to the care home in February 2023, and died 16th March 2024, during his time there I found the staff to be very friendly and caring. They made sure my dad was kept clean, tidy and comfortable and always kept us well informed of any issue. I would highly recommend this care home.

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Review from Gary J (Son of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Oak Lodge for 8 months before her passing.
During that time she was treated and cared for with the utmost respect and understanding.
The management and staff were excellent and I must thank them for the care, kindness, and compassion given during that time, not only to
my mother but to our family as well.

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Review from Donna B (Niece of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a great experience we had using this care facility.
My auntie was unfortunately on end-of-life care and brought into the care of this home.
The home was clean, tidy and the staff very attentive to the needs of not just the resident but also her family. They ensured all medications were available
and knew exactly when these were to be given.
The manager and the team were kind and compassionate and when the time came called us to be at my auntie's bedside to ensure she wasn’t alone when she passed away.
As a family were couldn’t have asked for a kinder and compassionate place to allow my auntie to slip away peacefully and without pain.

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Review from Valerie R (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff at Oak Lodge Nursing Home have a very caring attitude towards their residents and families. My mother was treated with kindness and respect by the nurses and staff and always dressed in clean clothes and bed covers. Staff explained all procedures to her and took the time to
listen to her replies. Mum was usually visited three times a week by members of the family and we got to know the staff and had confidence that she was being well looked after. I was very grateful to Oak Lodge Nursing Home for providing a welcoming place of love and dignity for Mum.

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Review from Debbie J (Daughter of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, understanding staff and manager - good humour. Welcoming at all times. Resident concerned was bedridden due to the spine. All carers were gentle and professional when personal care was carried out. Special diet was needed, made with flavour and care. Some rooms downstairs are a little small,
some with limited open views. We were very fortunate to have a good room at first, then able to move to a better, brighter room after a few weeks.

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Review from Philippa E (Daughter of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Oaklodge for eight months. I thought the care and attention she received was very good. We found the staff very friendly, accommodating and caring towards my mother during her time as a resident. I was kept informed and included at all times of her health needs. I would have
no hesitation in recommending Oaklodge.

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Review from Moira B (Daughter of Resident) published on 4 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Oaklodge Nursing Home. My mum was a resident there for several years, and she received such wonderful care.
The management and staff are exceptional. They are hardworking, kind, caring and accommodating to both residents and their families.
I feel very lucky to have chosen
Oaklodge for my mum.
Five glowing stars from me!

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Review from Adrian B (Son of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was resident for fifteen years and throughout this time was treated with care, dignity and kindness.
The staff were always keen to help and support as well as being open and honest with all dealings.
I feel we were very lucky to have chosen Oak Lodge and for Mum to get the attention and support
she needed.

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Review from Carolyn R (Daughter of Resident) published on 19 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support of all staff is lovely and my sister and I found our mum was very well looked after and made comfortable.
A small and friendly nursing home, ideal for an older person for respite and end of life care.
The staff were all professional and caring.
Would recommend this home for its
welcoming atmosphere and everyone works well as a team, making it a successful place for residents.
Where they are well looked after for their needs.

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Review from Dahlia M (Daughter of Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to hospital September 2021 and transferred to Oaklodge January 2022. At the time she was immobile, couldnt stand or take a step, without significant support. She was confused and malnourished and required support with all activities. Within a few days of being at Oaklodge the family
noticed an improvement in Mums mental and physical state. She had subsequently gone from strength to strength and today we waved goodbye to the staff as she is now recovered sufficiently to come and live with me. The staff have all been kind compassionate and accommodating - we wouldnt be where we are today without their professional help.

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Review from S P (Daughter of Resident) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All management and staff are extremely kind and courteous. Nothing is too much trouble for them. We have been treated with empathy during the pandemic, making a difficult situation more bearable.

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Review from Mary B (Wife of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband could not have been looked after better. He was always cared for with gentleness and dignity. I could not have asked for more. They also looked after myself and our son.

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Review from Chris W (Son of Resident) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and kind. Nothing is too much trouble. Room was clean and newly furnished. An extra long bed was specially ordered for the patient to make my father's stay comfortable. My family were very pleased with his care.

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Review from Tim H (Son of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Lodge generates a very caring environment where staff treat each resident with much kindness. From my first contact with management to engagement with all the team they have all played their part in making my mum’s necessary move from her own home in January 2017 into care as easy as it could be
and I have full confidence in the level of care and commitment shown by all the team in delivering this to a consistently high standard. My mum's own room is personalised and the communal areas are bright and airy encouraging social interaction. There is an activities coordinator who is great interacting with residents both as a group and individually. There are other guest activities together with an annual summer bbq and Christmas party where residents, with their family and friends together with the team, can all socialise together, the former is held in the well-maintained gardens where residents can enjoy time outside in the warmer months. Thanks to all the team for their dedication

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Review from Sylvia W (Wife of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who has Parkinson's disease and Lewy-body dementia was transferred from another home to Oak Lodge Nursing Home six weeks ago. In that time I have witnessed a remarkable improvement in his general appearance, his mood, his wellbeing, his humour and his concentration has improved too. I can't
speak highly enough of the level of care and attention he receives from all members of staff at every level. It has made a huge difference already to his life, and mine! Thank you, Oak Lodge Nursing Home.

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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Oak Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Oak Lodge Nursing Home is calculated as follows: ( (89 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 125 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Lodge Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Oak Lodge Nursing Home

What types of Care is Oak Lodge Nursing Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oak Lodge Nursing Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Oak Lodge Nursing Home have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Oak Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oak Lodge Nursing Home to the centre of Burgess Hill?

0.1 mile(s) as the crow flies, distance by road may be significantly further.