Brendoncare Stildon

Dorset Avenue, East Grinstead RH19 1PZ
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9.8 51 Reviews
  • Brendoncare Stildon, East Grinstead
Only a short distance from historic East Grinstead’s town centre, Brendoncare Stildon care home comprises a 32 bedroom care home and 11 adjoining extra care apartments. Residents can either stay on a permanent basis or on short term respite care after an illness, operation or when regular carers are away.

High quality nursing care is provided at the care home, which prides itself on ensuring that every resident receives personalised, dignified care. There's a friendly, family atmosphere throughout the care home. Its wellbeing team ensures there is always something interesting going on for those who wish to join in. Activities include seated exercise, music and movement, baking and gardening - all tailored to residents' individual interests.

Its restful, attractive gardens have seating areas which are perfect for spending quiet time with loved ones.

The home is very proud to maintain a 5-star food hygiene rating from the Food Standards Agency (January 2023) and the kitchen staff talk to residents to ensure their needs are always met. These could be dietary, allergy, religious or specific likes and dislikes.

The extra care apartments enable older people to live independently, knowing that care is close at hand 24/7 whenever they need it.

All permanent residents are eligible for Brendoncare's Care for Life. This ensures that once welcomed into the care home, they will not be asked to leave other than in exceptional circumstances.

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Care Provided by Brendoncare Stildon

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 32 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Annie Burisky (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Brendoncare Stildon

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,570 – £1,790

  • The 'from' fees for nursing care are for those eligible for NHS funded nursing care (FNC).
    Respite stays cost an additional 10% per week on the standard fee.
    Anyone who moves in to a Brendoncare home as a permanent resident is eligible for our Care for Life promise. This is a charitable top up, meaning they will never have to move due to lack of funds.
  • (these prices are only a guideline, please contact Brendoncare Stildon to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brendoncare Stildon Reviews (51)

Total of 51, showing 1-20
9.8

Brendoncare Stildon has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years. Over all time Brendoncare Stildon has 51 reviews.

Overall Experience

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Date Published

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Review from Lisa H (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used Brendoncare Stildon for two weeks respite after a hospital stay for Mum. We found the home ourselves as the ones that had come recommended from the hospital team were not suitable. The staff were very welcoming and Mum was made to feel comfortable. The room was en-suite and spacious, clean and
warm. Staff were friendly, meals delicious and lots of choices, activities every day if Mum wished to participate. Although it was only a short stay, I would not hesitate to use the home again.

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Review from James W (Stepson of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There was no question of which local care home to choose for my stepfather as staff at Brendoncare Stildon had lovingly cared for my wife's mother, father and aunt. At least eleven of the staff from seven or more years ago are still there! Excellent evidence of a happy place. The staff cared for my
stepfather wonderfully well and enabled him to enjoy his 101st birthday!

Reply from Maria Thomas, Administrator at Brendoncare Stildon

Thank you for this beautiful review, it was a pleasure to care for your stepfather and an honour to have been involved with so many of your family members. We are very proud of our colleague retention and I'm sure that you were all happy to see such familiar faces at a difficult time. Celebrating a 101st birthday is a privilege and I'm so pleased that we could be involved and make the day extra special.


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Review from Karen C (Daughter of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Brendoncare Stildon in November 2023 at the age of 96, after a three-month stay in hospital. The care, consideration and love shown to my mum and to me and my family has been outstanding. All the staff, the cleaners, maintenance, reception, cooks, activity coordinators and managers, are
all so friendly and caring and Mum feels so at home there. As time has gone on, Mum is not so able to join in as much as she did but the staff always check in on her frequently and stop for a chat, they go above and beyond. My sister and I and all the family are so pleased that we found Brendoncare Stildon and would definitely highly recommend them.

Reply from Louisa White, Deputy Manager at Brendoncare Stildon

Thank you very much for this lovely review, our team enjoys your mum's sense of humour and are happy to spend time with her. It is always a pleasure when your family visits. Thank you, again, for your kind words.


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Review from Nigel E (Son of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into one of the supported Mews flats just over two years ago. The flat was light and airy, with everything he needed to be self-sufficient while providing the confidence that help would be available if ever needed. From that start, all the staff were welcoming and attentive and Dad immediately
felt at home in this happy and caring environment.
Recently, after a short stay in hospital resulting in a terminal prognosis, the admin staff went out of their way to facilitate his discharge back to a palliative care room at Brendoncare Stildon. Dad was so pleased to be able to return to the place where he felt so loved and cared for and the nursing staff were superb in ensuring he remained comfortable and peaceful in his final days. I cannot thank everyone enough for their professionalism, kindness and concern - both for Dad and for the family - throughout this period and would not hesitate to recommend Stildon.

Reply from Louisa White, Deputy Manager at Brendoncare Stildon

Your dad was an absolute gentleman and it was always a pleasure to spend time with him. We were so happy that we could support him and yourselves at the end of his life, it was a privilege to know him. He will be greatly missed, thank you for the beautiful review.


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Review from Anthony B (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having viewed several nursing homes, we chose Stildon for my Mum as the staff we met were friendly and helpful, the room on offer was bright and clean, and the services and facilities seemed ideal. My, 100-year-old, Mum has been there for almost a year now and I have had no cause to regret the decision.
The staff are cheerful, efficient and helpful. Mum's room is kept clean and we were able to personalise it with some of her possessions. She has food intolerances and difficulty eating but the chef has gone out of his way to tailor her menu to her needs. They arrange regular activities and entertainment which residents are encouraged, but not pressured, to join in with. All in all, I have no hesitation in recommending Stildon to anybody seeking a nursing or care home.

Reply from Louisa White, Deputy Manager at Brendoncare Stildon

Thank you for your lovely review, it is a pleasure to have your mum here at Stildon and we always look forward to our little chats in the morning while delivering her newspaper. Your mum is very lucky to have such a caring son and we always appreciate your support of her care.


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Review from A G (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad was placed in this care home for end-of-life care. He was awarded CHC funding. My dad had already arrived at the care home and for some reason the funding was 'pending'. On arrival, the admin was very officious, uncaring and rude and demanded I pay £11,000 for the first month (I think) of care
and wanted to know details of how much Dad's home was worth. As you can imagine, this was very stressful on top of what I was dealing with. My dad was dying. I was heartbroken and she only cared about this payment and gave me a deadline for paying it. Lucky for me, the district nurse just happened to be visiting and she summoned the management who sorted it out. From that day on, the admin did not speak to me or acknowledge me. I had to walk past her office daily to get to my dad's room.
The care my dad received was excellent, the staff were very very kind and supported me too. The manager did help with the admin situation and could not have been more lovely.

Reply from Annie Burisky, General Manager at Brendoncare Stildon

I am so sorry your experience with our administrator was not as it should be and didn't meet the high expectations of the home at this very difficult time for you. I am glad that you felt I managed the situation in a positive way. I am delighted that you felt our end of life care was excellent. Your father was an absolute gentleman. I hope you can move on from this initial negative experience, I wish you peace at this time.


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Review from Julie P (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to Brendoncare Stildon in Nov 23 at the age of 94.
She was welcomed by everyone and we personalised her room to resemble her room at home as much as possible as well as the flowerbed outside her door where we planted a lot of her flowers from her own garden.
There is always some sort of activity
but Mum chose to have lunch with everyone and then enjoy her afternoon in her room watching all the quizzes on the TV. But enjoyed any special parties, fetes, singers and really enjoyed a day at the races this year.
Mum was taken ill in September and admitted to hospital and told everyone she just wanted to get back to her lovely home.
When we knew it was the end of life, we just wanted to get her back to have her final days at the home but she was too ill to move and she passed away 30 hours later.
So thank you Stildon for making a very hard emotional time of putting Mum in a home a lot easier for us and for caring and loving Mum the way that you did.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you so much for this beautiful review, we are so glad your mum enjoyed living with us, we certainly enjoyed her company. She always was very interested in everything and everyone around her. She will be missed.


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Review from Sarah C (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Stildon for end-of-life care. He had already stayed there for a few weeks respite earlier this year and the staff welcomed him and our family back as old friends. Dad was treated with such kindness and compassion in his last days, nothing was ever too much trouble. The nursing staff made
sure he was free of pain and was comfortable. The manager always made time for a chat and made sure I was informed of what was happening with Dad's care. He came into Stildon from the hospital - where it was very busy and noisy - to the peace and tranquility of Stildon and it was as if he could finally relax and he slipped away peacefully and with dignity.
I have nothing but praise for the support I received from all the staff after Dad died. I would recommend Stildon to anyone looking for a friendly, caring, and homely place to look after their loved ones.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for this lovely review. As you know, your dad was a real gentleman and always had a twinkle in his eye. We are so glad we were able to provide a peaceful, safe place for him. Thank you for your kind words, we were very privileged to support you all through this sad time.


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Review from K R (Son of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum appears to be very happy, especially now she is in her new room. She says most of the carers are extremely nice and considerate.
One thing that would be nice would be to have her own phone as she struggles using her mobile

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thanks for your kind words. Your mum has really settled downstairs. It is no trouble at all to provide a landline for your mum. I will call you and sort this out.


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Review from Jules H (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received end-of-life care at Stildon earlier this year and her/ our experience was exemplary.
From her very first hospital assessment and advising my Dad with all the paperwork in order to have her moved as quickly as possible; to the last few days of her life, the care and consideration
shown by all members of staff was wonderful.
Someone was always on hand to check whether Mum was comfortable or to provide a cup of tea and a smile for us all.
Mum spent the last few days of her life smiling and incredibly grateful to receive such caring, friendly, and dignified treatment.
Her room was spotless bright and spacious and felt like a home from home and the food was prepared fresh daily.
It was comforting for the grandchildren to visit a care home and to see residents full of life and laughter.
Thanks to the care at Stildon, Mum was able to end her days peacefully and contentedly; it did feel like a sanctuary to us all and made the experience easier to endure.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for this wonderful review. I am so glad that the entire team supported your lovely mum and family during this difficult time. At Stildon, we pride ourselves on the quality of end-of-life care we provide. Your mum was a truly inspirational woman who I can honestly say touched everyone with her dignity and beauty of spirit. Thank you sincerely for the privilege of supporting you all. Sending you all our warmest wishes


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Review from G J (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Bredoncare Stildon for two weeks' convalescence after a joint replacement.
When she arrived at Stildon, all the staff came to meet her, making her and us feel welcome. There were also some lovely, fresh flowers in her room which were much appreciated!
Mum said that all the staff,
from reception to cleaners, nursing and care staff, activity coordinators and managers, were friendly, kind, caring and always approachable. Mum enjoyed the meals and also the opportunity to eat in the dining room with other residents.
It was a relief to me and my brothers to know that Mum was being supported, especially initially with her personal care and at night.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you so much for taking the time to review us. I am so glad that we were able to support your mum and give your family peace of mind. Thank you again.


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Review from Pamela G (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Brendoncare Stildon for over eight years. She was lovingly cared for all of this time with dignity and respect. Initially, she would be taken into the garden, to the dining room for meals and to the regular activities. In latter years, she became more bedridden but the staff
frequently popped in to see her and spend time just ‘with’ her.
Birthdays were always celebrated by on the on-duty staff singing happy birthday and a cake with candles. She adored the chance to hold the ducklings in the spring and being able to stroke my dog, Daphne, beside her on the bed. I was always greeted as a welcome member of the team and will miss the staff for their great company, support and cheerful attitude at all times. I cannot recommend Stildon too highly.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for your lovely words. It has been such a pleasure to care for your lovely mum and be part of your family as we helped to support you. You have been a wonderful advocate for Stildon over the years and we thank you from the bottom of our hearts.


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Review from Sally L (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Stildon for two weeks for some emergency respite care just before Christmas. The care she received in her opinion, and in ours, was excellent. The rooms are clean, bright and comfortable. The communal areas are bright, comfortable and homely. The staff are professional, caring, kind
and patient and treated her with dignity. We were made to feel welcome every time we visited. The nursing staff liaised with us and my mum’s GP regarding her condition and pain relief. A huge weight was taken off my shoulders knowing that she was being so well looked after. My mum chose not to join in activities but there seems to be a lot going on that she could have joined in with. And the food was really good too. All in all, I would recommend Stildon to anyone that is needing somewhere to go where they feel looked after and safe. The manager is very responsive and easy to chat to and the reception and admin staff are really helpful too.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for taking the time to write Stildon such a lovely and kind review. We are so glad that we were able to support your mum through a challenging time in her life and I am glad we could give you peace of mind. You were both a joy to welcome into the home. We wish you all the best.


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Review from Juliette A (Daughter of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Stildon for 16 months. She was always well cared for and comfortable. The staff were very caring and attentive, and Mum had her favourites. Her room has a warm and homely feel to it. Mum didn't wish to take part in many activities, but the programme was good and varied. The trips to the
racecourse were brilliant, and being able to take Mum out to this helped her well-being. The staff ensured Mum was very comfortable and passed away pain-free and dignified. I would not hesitate to recommend Stildon.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for taking the time to write Stildon such a lovely review. I am so glad our team made such a difference in your mum’s life; we enjoyed looking after her. I will pass on your kind words to the team here at Stildon; they will be thrilled to read your kind words.


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Review from Judith T (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents came to Brendoncare Stildon Care Home after Mum’s health deteriorated; Dad went to to keep her company but also because he’d exhausted himself caring for her. Straight away, Mum relaxed, confident she was in a safe, caring environment. She was quickly provided with a special mattress and
chair to make her as comfortable as possible in spite of an increasingly painful condition. Stildon also has excellent GP links, so all concerns about her complex medication regime were allayed at a stroke. It really upset Dad to leave his own home but the staff at Stildon were so kind and caring and respectful of him. All the staff, as well as nurses and carers, took pains to get to know my parents and understand their feelings as well as health issues. Sadly, Dad passed away but his final weeks were peaceful, surrounded by staff he had come to know and trust.
Stildon is a comfortable, well-equipped home which really does try to be "home" for its residents and very supportive of the family.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for your kind words. We are so glad that Stildon has been a home from home for your family. Stildon works hard to provide a family environment. It is lovely to hear that our wonderful team provided excellent care for your dad at the end of his life.
We very much enjoy supporting your mum and your family as we continue to care for your mum.
On a personal note, I often chat with your mum on her way to spend time in the garden. It is definitely her happy place.


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Review from B H (Husband of Resident) published on 10 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my wife into Brendoncare Stildon from another home in the area. My family and friends have already noticed a difference in my wife, she is far calmer and responds well to the carers.
I have been very impressed with all the staff, both caring and admin, who have helped the move go as smoothly
as possible.
The care my wife now receives is 1st class, as all of the staff have given us their time to get to know my wife and also myself, being a frequent visitor.
I would have no qualms, about recommending Stildon to anyone looking for a home for a loved one, safe in the knowledge that they would receive care of the highest quality.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for taking the time to write this kind and positive review for us at Stildon. We are so happy to hear that your wife has settled with us and is most importantly calm and happy.


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Review from D H (Cousin of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to all the staff at Brendoncare Stildon for the kind, helpful, patient and sensitive care that is given to my relative. The atmosphere is friendly, welcoming and positive. I have been impressed how her care has been adapted to her increasing needs and it is reassuring to know that
she is in safe, professional and caring hands.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for your lovely review. You are such a support to us. I am so glad that you are happy with our proactive response to your aunt’s increasing needs. We review care daily to meet resident needs and as you can see this works well.


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Review from H T (Daughter of Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely impressed with the excellent level of nursing and residential care provided at Brendoncare Stildon. Following a stroke, our mother is entirely reliant on the staff for all her needs. The home is always clean. Communication is good, staff are friendly, professional and respectful.
Brendoncare, Stildon strive to provide an inclusive, warm and stimulating environment for which we are very grateful.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you so much for taking the time out to leave us such a kind review, it was our pleasure having your mother here with us at Stildon.


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Review from Debbie S (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers in this home are always helpful, happy and very caring. Nothing is too much to do for my dad. We can not thank them enough for all they do. I would highly recommend this top-class care home.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for your kind words and for taking the time out to write them; I am so glad that your dad has settled well at Stilton. We pride ourselves on a caring family feel. Staff enjoy looking after your dad; he is very much one of the Stildon family now.


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Review from Jennifer M (Wife of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On making my initial telephone call to Brendoncare Stildon almost nine months ago and hearing a gentle caring voice, I felt comfortable. Questions were answered regarding respite care. Three months later when I was really in need of help and advice regarding my husband's care, that is exactly what I
got once again from the person answering the telephone. My daughters and I were invited to visit, we could see the care being given. Within a week, my husband was in Stildon and everything was done to make him comfortable and help him settle in. I feel so blessed to have him being cared for by the devoted staff and I must add the chef serves delicious meals.

Reply from Annie Burisky, Home Manager at Brendoncare Stildon

Thank you for your very kind comments. I am so glad that your husband is settled and that you feel he is receiving the best of care. We aim to provide a comfortable, family environment where everyone feels free to ask questions and be supported. Your lovely review validates this for everyone. I will of course pass on your lovely comments to all the staff, especially the chef.


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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Brendoncare Stildon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Brendoncare Stildon is calculated as follows: ( (177 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 210 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brendoncare Stildon is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (5)

Katy

Katy Miller

Job Title: General Manager

Joined: 2025

I have almost 20 years of experience in the care sector, starting out as a support worker and progressing to Registered Manager. I bring a wealth of hands-on expertise and leadership to Brendoncare Stildon. My journey has been driven by a deep commitment to delivering exceptional person-centred care, fostering team development and ensuring residents live with dignity and purpose.


Having managed diverse services including nursing homes, supported living and reablement services, I am passionate about embracing innovative care practices while maintaining the values at the heart of Brendoncare. I strive to create a warm, welcoming environment where both residents and staff feel valued and supported.


Outside of work, I enjoy staying active through regular gym sessions and bike rides, which help me maintain focus and energy in my professional life. I am thrilled to join the Brendoncare community and look forward to building on its reputation of excellent care.


Louisa

Louisa White

Job Title: Deputy Manager

Joined: 2021

I have been working in care for the last 20yrs. Initially I joined Brendoncare having been recruited from South Africa in 2004. I worked as registered nurse and later as team leader until 2010 when I left to became a registered manager of a Care Home in Crowborough, East Sussex.


In December 2021, I rejoined Brendoncare Stildon as deputy manager as I knew the home to be very homely and friendly. People here go out of their way to help and support residents, relatives and colleagues.


I am married and have 2 children and 2 grandchildren. I enjoy spending time with my family and walking my dogs.


Maria

Maria Thomas

Job Title: Administrator

Joined: 2022

I joined Stildon in June 2022 as the Receptionist and moved to the Administrator role in 2023, this is my first experience of working in a nursing home and I love the relationships that we have as a team with both the residents and relatives.


Working for a charity and answering to trustees rather than shareholders means that decisions are made with the residents’ best interests at heart. Sharing our Care for Life promise with prospective residents and families puts them at ease and they can relax knowing that their loved one will get the best of care for the rest of their life.


Outside work, I enjoy reading, paper crafts, listening to music, art and spending time with my family including my two grown up daughters.


Pauline

Pauline James

Job Title: Mrs

Joined: 2023

I joined Brendoncare Stildon in 2023. It was a total change to my working career as I’d only known the inside of an office before, so to be put at the forefront of the home meeting and greeting all our visitors has been a great change. If I’d have known what a positive step this was going to be I would have done it sooner.


I’ve been married for 45 years and have two grown up children, and 5 grandchildren. We love spending time as a family creating memories - going on beach outings, holiday’s abroad, cinema and bowling to name but a few. My husband I also enjoy going to the theatre and football, be it premiership or the supporting the local town team.


Sharon

Sharon Oliver

Job Title: Well-being Coordinator

Joined: 2024

Prior to joining Brendoncare, I worked as a legal PA for several years in London. I later worked in a similar Activities role in Tonbridge Wells but wanted to work closer to home. I joined Brendoncare in August 2023. I can honestly say that, compared to the office-based roles I’ve had (as interesting as they were), this is the best job I’ve had as it’s more person-centred and I much prefer to be working with people rather than paper!


In my spare time, I get involved in amateur dramatics including doing panto. I also enjoy dancing and practice yoga and Pilates.


Frequently Asked Questions about Brendoncare Stildon

What types of Care is Brendoncare Stildon registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brendoncare Stildon provide?

Palliative Care, Convalescent Care, Sheltered Housing, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brendoncare Stildon have?

There are 32 Single Rooms.

What are the Facilities & Services at Brendoncare Stildon?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brendoncare Stildon to the centre of East Grinstead?

0.9 mile(s) as the crow flies, distance by road may be significantly further.