Fulford Care and Nursing Home

East Street, Littlehampton BN17 6AJ
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9.7 58 Reviews
  • Fulford Care and Nursing Home, Littlehampton
Fulford is a real home-from-home in the vibrant West Sussex seaside town of Littlehampton, providing high-quality 24-hour affordable residential, nursing, palliative, respite and convalescence care.

Fulford care for people with:

Physical disabilities
Limited mobility
Severe cognitive impairment
They cater for both long- and short-term stays, and can also arrange regular respite care.

All residents are different, and Fulford offers a range of activities and menu options so every person feels happy, stimulated and cared for.

When someone arrives at Fulford, they immediately become part of the Agincare family. The home cares for them and help them maintain their independence, decision-making and control as much as they can.

Fulford is their home, and their changing physical and emotional needs are supported so they can stay here as long as they want to.

Care Provided by Fulford Care and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Matthew Li (Manager)
  • Admission Criteria
    • Private and NHS & WSCC Funded residents
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Fulford Care and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £835 – £1,558
    • Self-Funded Residential Dementia Care £835 – £1,558
    • Self-Funded Nursing Care £1,307 – £2,090
  • (these prices are only a guideline, please contact Fulford Care and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking available onsite


Fulford Care and Nursing Home Reviews (58)

Total of 58, showing 1-20
9.7

Fulford Care and Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 15 reviews in the last 2 years. Over all time Fulford Care and Nursing Home has 58 reviews.

Overall Experience

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  • 18
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Fulford Care are all so wonderful and caring. The home itself is welcoming and friendly, my father is a resident on the dementia wing and receives wonderful care. Each room is well equipped with personal belongings able to be brought in. The meals are of high standard and all freshly cooked.

Reply from Matthew Li, Manager at Fulford Care and Nursing Home

We are so pleased that you find the staff so wonderful and caring, and feel the home is welcoming and friendly. There is certainly a good team at Fulford that work hard to provide good quality, person-centred care.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Fulford care home for 2 years suffering with Alzheimer's, recently my dad has joined her suffering with Dementia. I can honestly say Fulford care home has been amazing. I would love to name them all. Reception, office, activities, carers, nurses, cleaning, catering, maintenance etc
etc. Care homes sometimes get bad reviews but I can only speak from my heart knowing that my mum and dad are safe, happy and so well looked after and also loved. It's the hardest thing you have to do and heartbreaking knowing you can't cope anymore and keep them safe but I can honestly say I have no regrets. A care home is only as good as the staff they have and they are truly amazing. My advice would be work with the staff as they are the one's who will know the issues facing your parent/brother/sister etc. Thank you Fulford for everything you have done for my mum and dad and for me to.

Reply from Matthew Li, Manager at Fulford Care and Nursing Home

Thank you for your kind review. We certainly enjoy caring for your parents here at Fulford, and ensuring that they can remain together.


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Overall Experience  Overall Experience 5.0 out of 5

Fulford Care Home have been all we could have wished for looking after our mother. She is well looked after and happy and all the staff have helped to make this so. We have been kept aware of everything that is happening both with her personally and in the home generally both with individual notifications
and group meetings.

Reply from Matthew Li, Manager at Fulford Care and Nursing Home

Thank you for the review. We are pleased that you are happy with the care your mum has received from the Fulford team.


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Overall Experience  Overall Experience 5.0 out of 5

Have been going there most days since 25th September 2024. Everything is so well run. Very pleased.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. My sister is very happy here.

Reply from Matthew Li, Manager at Fulford Care and Nursing Home

Thank you for leaving your review. We are pleased to know that you are happy with the care your sister receives, here at Fulford.


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Overall Experience  Overall Experience 4.0 out of 5

Very attentive team, helpful, supportive, positive and engaging. Food is good, entertainment is well organised.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly (my angels) all the staff. Meals are good. I feel very relaxed. Homely.

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Overall Experience  Overall Experience 5.0 out of 5

My mother came to live at Fulford nearly two years ago, as my father had died and she was unable to live on her own due to age and mobility issues. I phoned round a few care homes in the area, none of which seemed bothered, but Fulford immediately showed interest and compassion, and I knew this was
the one!
She now lives in a lovely room, surrounded by her own possessions, and is very well cared for. She loves all the staff and carers, who come by for a chat when they can, and I know she is in good hands.
When we came to visit recently she told us she is very happy living at Fulford, and is glad we found it for her.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after our mum since October 2022. Mum's care has been exemplary. She suffered for many years with leg ulcers and despite three visits a week to the GP, her legs never improved. When she came to Fulford Care and Nursing Home, with your care and attention, they healed completely.
Mum was never one to spend time by herself. Her life revolved around the family, her garden and her dog. To see mum with her beautiful hair plaited and nail polish on was something we never thought we'd see! She loved the time she spent with you, joining in all the activities. During mum's last few weeks you took care of our whole family and at times there were a lot of us! The supply of drinks, sandwiches and superb dinners meant we could spend quality time with our mum/nan. It's impossible to name members of the Fulford Family who have been so outstanding because it applies to everyone. You have all played your part in taking care of our lovely mum and we will be forever grateful.

Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you, Barry, for your kind words to the team here at Fulford. It was an absolute pleasure looking after Mum, she made us laugh and was such a loving individual, she is missed dearly and has left a lasting impression on all our hearts.


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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was 91 years of age living on her own doing well then she was diagnosed with dementia which changed everything drastically. It became clear she could not cope on her own any longer even with carers twice a day from her previous home care provider. The Fulford Care Home was mentioned
and everything changed again. From the very beginning of being shown around the home and actually signing up for her care package, we were helped all the way along by friendly and helpful people. She has now been there for eleven months and we are delighted with everything done for her. I thank all of you.

Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you for your kind words, they are very much appreciated by the team here at Fulford! It is a pleasure supporting your mother-in-law and a pleasure seeing your smiling faces each time you and your wife visit the home!


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Fulford 2+ years ago she did not like it there to start with but that soon changed. She found all the staff very friendly and looked after her very well. Then we got that call to make our way to her bedside, the day and night staff looked after me and my brother as well as our mum as
much tea, coffee, biscuits sandwiches and toast as we needed. They could not do enough for us. Mum was very well looked after and listened to in her time there. I would recommend this home to anyone. Every time I went there I was made to feel welcome from everyone there.

Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you for your kind words; your mother was a wonderful lady, and although passed, remains in all of our hearts here at Fulford. Mum had a great sense of humour and was a professional at cheating in Bingo, just a joy! All the very best.


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Overall Experience  Overall Experience 5.0 out of 5

During my mum's end-of-life care the management and staff discussed all my mum's needs and ensured as a family our last few days with Mum were treated with kindness. They went above and beyond to ensure we were able to spend time with our mum which meant so much to us as a family.

Reply from Sarah Hart, Fulford Manager at Fulford Care and Nursing Home

Thank you very much for your review. It was a pleasure to care for Mum for so many years and for many of us, have very fond memories of her including tomatoes, sausages, reading books and her red lipstick! We will all miss her wit and her happy smile.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Fulford from 2019-2024. From the onset, Mum and the family were made welcome by all the staff. The care for all residents was evident and heartening upon our arrival and sustained every time we saw Mum over the four years.
Mum often said how happy she was at Fulford and made friends
with so many staff. When Mum passed peacefully at Fulford the staff and manager were so empathetic, a truly high-quality nursing home. I'm so pleased they accepted Mum, thank you.

Reply from Kim Maw, Fulford Manager at Fulford Care and Nursing Home

Thank you very much for your kind words, it was a pleasure looking after Mum and Dad when he visited. Mum was part of the Fulford family and we will always have fond memories of her.


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Overall Experience  Overall Experience 4.0 out of 5

My mother is the most important person in my life, and I was her main carer until she was admitted to the hospital in early October until she arrived at Fulford three weeks ago. It was very hard for me initially, but the manager and staff were so kind, gentle and reassuring. My mother is the happiest
she has been in a while, loves living in Fulford and loves all the staff. I can relax knowing my mother is cared for and totally happy and at peace (Mother's word).

Reply from Emily Fraher, Marketing Executive at Fulford Care and Nursing Home

Thank you so much for your lovely review; we will ensure that this is shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

When dad took a tumble the staff at Fulford looked after him swiftly and professionally. The paramedic who attended later was full of praise for how the staff had handled the situation and dressed his wounds.
Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

It was a hard decision to place Mum in a care home. We are delighted with the care, humour and time Mum is given by various carers throughout the day. Care at night is vital to her and given professionally. The homemade food is excellent and she enjoys being able to make choices.
I feel I can go home,
knowing she is being cared for.

Reply from Claire Latreille, Operations Manager at Fulford Care and Nursing Home

Thank you for taking the time to leave a review.
We know the decision to move a loved one into a home is never an easy one. We are so glad you are happy with your choice of Fulford.


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Overall Experience  Overall Experience 5.0 out of 5

What an amazing place. My brothers and I are so glad we found Fulford Care and Nursing Home and are forever grateful for the care our Mum received. The atmosphere was always a happy one and we received updates regularly and without requesting them. I didn’t really want Mum to go into a care home and
had little choice, but Fulford Care and Nursing Home made it so much easier as I knew Mum was getting really good care from genuinely caring people. I will always remember the wonderful upbeat staff who made this difficult time a happy experience for my Mum, always going above and beyond to make life a party! They always had time to talk about Mum. Thank you to all the staff at Fulford Care and Nursing Home for your kindness to both Mum and myself, you are truly wonderful people.

Reply from Julie Slater, Fulford Manager at Fulford Care and Nursing Home

Thank you so much for the lovely comments. The team at Fulford were honoured to care for your mum and to make you all a part of our Fulford family.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Fulford Care and Nursing Home from 29th May to 16th June, within that time the girls who were caring for her was fantastic, the help and service for my mother contributed to her leaving for home after 3 weeks of being admitted. Full credit to the staff who looked after her.

Reply from Jamie Powell, Head Of Customer Relations at Fulford Care and Nursing Home

Thank you for taking the time to leave a review. We are so pleased you were happy with the service we provided to your mother and that she was able to return home so quickly.


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Overall Experience  Overall Experience 5.0 out of 5

My mother loves it here, she is positively thriving. The staff are friendly and efficient. Food is good and plentiful. There are lots of activities taking place and a lovely courtyard to sit in and enjoy the sunshine. The staff have worked tirelessly to keep the residents and themselves safe during
the pandemic which our family is eternally grateful for.

Reply from Jamie Powell, Head Of Customer Relations at Fulford Care and Nursing Home

Thank you for taking the time to leave a review. We shall pass on your lovely comments to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for a few years now. I cannot stress enough the wonderful care she gets from all the staff. The safety put in place throughout COVID was outstanding. Thank you to all the staff for your hard work and care that you give my mother and all the residents.

Reply from Jamie Powell, Head Of Customer Relations at Fulford Care and Nursing Home

Thank you, we will pass on your lovely comments to the team.


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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Fulford Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Fulford Care and Nursing Home is calculated as follows: ( (134 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 177 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fulford Care and Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Fulford Care and Nursing Home

What types of Care is Fulford Care and Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fulford Care and Nursing Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Fulford Care and Nursing Home have?

There are 70 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Fulford Care and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fulford Care and Nursing Home to the centre of Littlehampton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.