Review from Linda W (Daughter of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience

My mother has been a resident for a few years now. I cannot stress enough the wonderful care she gets from all the staff. The safety put in place throughout COVID was outstanding. Thank you to all the staff for your hard work and care that you give my mother and all the residents.

Reply from Jamie Powell, Head Of Customer Relations at Fulford Care and Nursing Home

Thank you, we will pass on your lovely comments to the team.

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Review from K T (Goddaughter of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience

All the staff are so friendly (with one exception) and welcoming, especially the staff member on reception. My aunt is happy living here and is given choices to help keep her independence. She is well cared for and her room is very clean, maybe a little tired looking especially the paintwork.

Reply from Debbie Boyd, Marketing at Fulford Care and Nursing Home

Thank you for your review. We are pleased your aunt is happy, and we are able to provide her with a high quality of care while also encouraging her independence, which is very important. Please follow our Facebook page should you wish to see updates and photos direct from the home.

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Review from Bryan P (Son of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience

My mum was in the home for just over a year and throughout this time, she was happy and well cared for. All the staff were very friendly when we visited and we were always made to feel welcome. I could not fault the care she received, particularly in such a difficult time with the Covid pandemic. Mum

was diagnosed as end of life and the kindness and love she received continued until she passed away with a carer by her side. Many thanks to all the staff for your care and support.

Reply from debbie boyd, Marketing at Fulford Care and Nursing Home

Thank you for your kind review. We are very sorry for your loss. It was a pleasure to look after your Mother and we are pleased you feel we gave her a high-quality level of care and compassion.

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Review from Ross B (Son of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience

Fantastic experience at a very difficult time. My mother had to go into care. I was so impressed with the staff. All of the staff could not have been more helpful. They look after mum so well. Thanks to you all.

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Review from Morris J (Husband of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience

This home has looked after my wife over the last few months with great care and compassion.
She has had a stroke and dementia and is very happy and well cared for.
One member of staff has helped us through a very difficult period and we have been able to use a video phone which has been a really lovely

facility for which I am very grateful to this person who has been so caring and supportive. My thanks to all the staff at Fulford who have given my wife exceptional care and love.
15/10 *****

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Review from T H (Resident) assisted by family/friend published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience

Very good, made my time as easy as it could be. Excellent food, lovely staff and a very nice room.

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Review from B P (Son of Resident) published on 4 June 2020
Submitted via Postal Card • Report

Overall Experience

Mum has been in the home a relatively long time, and over the years has seen many changes most certainly a huge turn around in staff members.
However, when the home was taken over, that seems to have stopped which is great as Mum now has a chance to have better relationships and the staff can get

to know all her wishes (as such).
The level of care and love shown by the staff is great to witness and reassuring to all the family. Any problems are dealt with quite quickly, and there is a palpable service of wanting to help get things right. As Mum seems happy here, that's a recommendation right there!

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Review from A B (Daughter of Resident) published on 29 February 2020
Submitted via Postal Card • Report

Overall Experience

I am extremely happy with my mother's care, both nursing and personal. She has been a resident of Fulford for 13-months now. I find I can talk to the management and nursing staff about any concerns I have for my mother, and I feel they understand my mother's needs very well.
I am very pleased that

there is now a carer who organises all the entertainment programmes for the residents. She is excellent, and it is so lovely to see the residents involved in activities, and it certainly brightens up all their days, especially my mother. All the staff worked hard to give the residents a very Happy Christmas.

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Review from J B (Wife of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience

My husband is looked after carefully and thoroughly and courteously.

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Review from Brenda M (Daughter of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience

Both my parents were residents at Fulford Care and Nursing Home. My Mum was suffering with vascular dementia and needed 24/7 care, was looked after with kindness and patience which is vital with this illness. We were always kept informed of any concerns with Mum's care and was always made very welcome

on visits. When Dad lost his mobility we have no hesitation in considering Fulford for his needs when the time was right for him to become a resident, into knowing the staff and management we were confident it was the right place for him and knew he would be cared for and we would have peace of mind. I would recommend Fulford Care and Nursing Home to anyone looking for a decent care home for their loved one.

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Review from Tracey P (Daughter-in-law of Resident) published on 1 January 2020
Submitted via Website • Report

Overall Experience

I just wanted to say on Saturday 14th December 2019 I was visiting my father-in-law with my husband and my mother-in-law to find that the Fulford were having their Christmas party on that day with a singer and a raffle, it was a fun and enjoyable day, thank you.

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Review from Stanley W (Son of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience

My mother has been with Fulford for the past two years and her care has been very good. She is well-fed and kept comfortable. The care staff and nursing staff are very capable and good with her. The home is always clean and tidy and fresh. The reception staff are lovely and always welcoming.

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Review from Brenda L (Daughter of Resident) published on 13 December 2019
Submitted via Website • Report

Overall Experience

I would like to say an extra thank you on behalf of my mother, for the great care most recently when my mother was extremely poorly. All the staff were very supportive and thankfully Mum managed to get through a very difficult period. She will never get better than she is but she receives very good

care and I would recommend Fulford. Thank you to all the staff.

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Review from John W (Husband of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience

I was more than happy with the care which my wife received from all the staff and management at the home and would like to say a thank you to all.

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Review from H W (Daughter of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience

Thank you so much for all the care and support of my mother. Mum has made such progress, owing to all your care.
You have given my mother back a quality of life. Thank you for all the patience and kindness of all the carers. We have also enjoyed some lovely activities for the residents. A big "thank

you" and well done to the activity coordinator.

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Review from M F (Son of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience

Well run care home with experienced and caring staff. Mother made to feel welcome and safe.

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Review from Deborah B (Daughter of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience

Marvellous care. Professional team of nurses and carers. Mother was happy and well looked after until the end.

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Review from Deb B (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience

Entrance/lobby clean and prompt service to enter. Seemed to have plenty of staff who were friendly and welcoming. Treated my Dad very well and with respect, others not so well. Food seemed very good and large portions. Signage to rooms/stairs and dining room poor. Also the cleanliness of rooms/dining

room pretty poor. I lived over ninety minutes away but found phoning difficult to get a proper assessment over the phone from the nurses.

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Review from Rosemary R (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience

You have looked after my mum in a very caring and friendly way. She was treated with respect and dignity at all times. This all helped in her swift recovery. Also, I would like to thank all the staff for the friendship they showed towards myself and husband and the rest of the family when visiting.

The advice given has also been very helpful and we were offered food if required everyone was very helpful.

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Review from S S (Niece of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience

My Cousin's nan has many and varied needs - the staff here do their very best to meet her needs and always show patience and care for her.

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Fulford Care and Nursing Home

Care Provided by Fulford Care and Nursing Home

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Funding & Fees Guide for Fulford Care and Nursing Home

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