Fulford Care and Nursing Home

East Street, Littlehampton BN17 6AJ
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9.7 59 Reviews
  • Fulford Care and Nursing Home, Littlehampton
Fulford is a real home-from-home in the vibrant West Sussex seaside town of Littlehampton, providing high-quality 24-hour affordable residential, nursing, palliative, respite and convalescence care.

Fulford care for people with:

Physical disabilities
Limited mobility
Severe cognitive impairment
They cater for both long- and short-term stays, and can also arrange regular respite care.

All residents are different, and Fulford offers a range of activities and menu options so every person feels happy, stimulated and cared for.

When someone arrives at Fulford, they immediately become part of the Agincare family. The home cares for them and help them maintain their independence, decision-making and control as much as they can.

Fulford is their home, and their changing physical and emotional needs are supported so they can stay here as long as they want to.

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Care Provided by Fulford Care and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Matthew Li (Manager)
  • Admission Criteria
    • Private and NHS & WSCC Funded residents
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Fulford Care and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £835 – £1,558
    • Self-Funded Residential Dementia Care £835 – £1,558
    • Self-Funded Nursing Care £1,307 – £2,090
  • (these prices are only a guideline, please contact Fulford Care and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available onsite


Fulford Care and Nursing Home Reviews (59)

Total of 59, showing 41-59
9.7

Fulford Care and Nursing Home has a Review Score of 9.7 (9.739) out of 10, based on 16 reviews in the last 2 years. Over all time Fulford Care and Nursing Home has 59 reviews.

Overall Experience

  • 38
  • 18
  • 3
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Date Published

59
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43

Review from Laura A (Daughter of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a resident at Fulford for 4 months. It took him some time to settle as did we for his sake. Any minor problems we found were dealt with by the care managers promptly. They communicated with us on a regular basis.
They made him feel so at home and it was the happiest I had seen my dad for
years, I felt like I had seen my happy old dad again!
My dad had deteriorated in October, we were all told he had weeks left to live and this would be his end of life stages. Fulford was quick to make my dad as comfortable as possible. I visited every day for a week prior to his passing and I watched the staff so lovingly care for his needs and mine, offering me food, drinks and even just a chat.


On 24th October I got the awful call to say he had passed, I am so grateful for that comforting call to be told he went peacefully and that he was not alone, a care manager and nurse were with him to hold his hand.
I couldn't have asked for a better life for my dad and friends he made there.


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Review from Hayley E (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is here for respite for a few weeks. We are really impressed with the level of care he has received. He feels safe and well looked after which is what he wanted. We can't thank you enough for all your help.

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Review from Colin P (Son of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into the care home eight months ago. She is well cared for, well fed and the staff are always helpful. The care home is always clean and tidy. As are the staff. Nothing is too much trouble. I would not hesitate to recommend this care home to anyone.

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Review from Susan (Respite Resident) published on 1 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum-in-law had a 2-week respite stay at Fulford Care and Nursing Home. I was quite anxious at the prospect of leaving her there after the bad start. On our arrival, the room she was to go into was being used as a store cupboard but this was quickly rectified.
Upon our return to pick her up she had
a wonderful time, stated she was well looked after and lots of activities she could take part in, she wants to go again when we are next on holiday.

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Review from Jean H (Wife of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My late husband's stay was made so much better by the care and concern by the staff. They were so warm and welcoming. Nothing was ever too much trouble. The day he passed away they were so supportive and sympathetic. His last few weeks were made so much more bearable, for which I will always be grateful.

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Review from David J (Husband of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are very pleased with everyone in this complex, I must say, I am so happy the way my wife has been looked after. Please wish all the staff of my comments.

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Review from Patricia P (Respite Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My stay was only temporary. I found the carers excellent but overworked. Sometimes carers/agency left a lot to be desired.

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Review from A J (Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall good. Poor nighttime care. Having to wait up to one and a half hours for painkillers - not very good.

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Review from Keith R (Son of Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Must be forgiven for my previous average write up. The problem of the very hot room was sorted out quickly by the maintenance team. Staff are very helpful. I learned something. Give the place a chance and don't be afraid to ask for things that need to be done. They are really very good staff given a
chance. Full marks from me and glad I gave them a chance. A + in school terms.

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Review from Lesley M (Friend of Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, lovely staff, loads of activities. I was pleasantly surprised. What a nice home with lovely rooms.

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Review from E W (Wife of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and understanding.

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Review from S S (Friend of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind and caring. I would be very happy to stay here myself.

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Review from Linda B (Niece of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Fulford a rest home we can trust for our elderly aunt. The staff have gone out of their way to help her settle in and have been very kind. They also keep us well informed both when we visit and by phone calls.
The décor is excellent and gives a good, relaxed atmosphere.

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Review from D O (Daughter of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was treated with respect. Her stay was a good starter for an introduction to more permanent care. Staff were very friendly and supportive.

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Review from C C (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was in Fulford Care home for 5 weeks. The staff are very kind and helpful. I would like to say the care worker was brilliant, very attentive to Mum and helpful to me when I needed to understand the personal care side of things (as mum has just recently become incontinent). The lady in the office
was particularly welcoming and helpful, setting up a nurse to visit mum when she was back home. Thank you.

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Review from Patricia E (Wife of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and caring staff.
Nutritious meals.
Husband improved considerably whilst in their care.

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Review from Vanda F (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very approachable and friendly towards residents and visitors. They cater for individual needs and activity coordinators take time with residents in group activities and on an individual basis.
It is very difficult for people to give up their own homes and move to a nursing home, but
Fulford have made this transition as easy as possible.

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Review from Ian L (Son of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum enjoyed her time at Summerlea whilst recovering from hospital. In her time there, she made a recovery to enable to return to her own home. She was well looked after with all the staff being supportive and encouraging. She enjoyed the meals, company and entertainment. Since she has left, she speaks
very well of Summerlea and would like to return!

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Review from Anne H (Sister of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found every aspect of my visits to Summerlea and of my brother's care to be very good. The staff are always friendly and helpful. All my brother's needs are attended to as well as his basic daily requirements help with his limited mobility and individual preparation of meals any medical problems
is dealt with immediately and contact with or visit from his own doctor made if necessary. The home is always clean and comfortable and the staff are capable and caring. Above all, I feel it is safe and very satisfactory environment.

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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Fulford Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.739 for Fulford Care and Nursing Home is calculated as follows: ( (142 Excellents x 5) + (43 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 188 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fulford Care and Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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