Sunhill Court

Mill Lane, High Salvington, Worthing BN13 3DF
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9.5 46 Reviews
  • Sunhill Court, Worthing
Sunhill Court Nursing Home is a specialist dementia and complex needs home, situated on a hill overlooking the Findon Valley, one of the most beautiful parts of the South Downs.

The home has a highly skilled team of nurses and carers, led by an experienced manager, who are on-hand to help with all aspects of the health and wellbeing of those in their care.

All rooms are fully appointed and sensitively designed to meet the residents' needs and are also connected to the call bell system to maintain a high level of responsiveness. Each room contains a WC and sink, while over half include a wet room, high/low profile bed, wardrobe, chest of drawers, bedside cupboard, an easy access chair as well as a small table. Residents are encouraged to personalise their rooms with the addition of their own personal belongings.

The large lounge has a stunning view of the Findon Valley and has recently been refurbished to provide a modern but homely space which can adapt to the needs of the residents. The residents are also encouraged to participate in communal redecoration as it is, of course, their home.

The garden has been designed to stimulate the senses, with year-round interest. A combination of extensive pathways and seated areas to enjoy the view makes it a much-loved area of the home. It is wheelchair accessible and safe for residents to walk through whilst accompanied by staff or their family.

The home is focused on creating a community for the residents, ensuring regular staff meetings and residents and relatives meetings so that everyone can be involved in the running of the home.

Delicious and nutritious meals are cooked daily using fresh ingredients and a variety of diets can be catered for. Family members are welcome to stay for meals with their loved ones.

The staff are very proud of the home and would be more than happy to show you around, so contact today.

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Care Provided by Sunhill Court

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Catarina Sousa (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Sunhill Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,400 – £1,750
    • Self-Funded Nursing Dementia Care £1,400 – £1,800
    • RESPITE Self-Funded Nursing Care £1,400 – £1,750
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,800

  • Your fees cover all care needs, laundry, housekeeping, food and activities. An extra charge will be added for Hairdressing, Chiropody, private Physio/OT, other chargeable healthcare professionals such as dentist and opticians, and any spending money needed for trips.
  • (these prices are only a guideline, please contact Sunhill Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at anytime


  • Parking

  • There is parking onsite for visitors


Sunhill Court Reviews (46)

Total of 46, showing 21-40
9.5

Sunhill Court has a Review Score of 9.5 (9.457) out of 10, based on 12 reviews in the last 2 years. Over all time Sunhill Court has 46 reviews.

Overall Experience

  • 29
  • 13
  • 2
  • 1
  • 1

Date Published

46
0
7
12
34

Review from Tony B (Husband of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Please note this is a very limited review as the duration of my wife's stay was for one week only. The initial telephone contact with the owner was most reassuring, he asked me about any concerns or questions I had, and although the hospital was pressing to transfer my wife quickly, he insisted on not
accepting her until there were sufficient staff in place. My wife was very well cared for by kind and considerate staff.


The manager was always helpful, and the atmosphere in the home seemed very friendly. There was a large number of staff who all seemed to interact with compassionately with the residents.


I can't comment on 'food and drink', so I have rated it as satisfactory.


Reply from Yasheen Rajan, Director at Sunhill Court

Thank you for the review. We are very pleased your experience with us at Sunhill was a positive one.


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Review from T B (Daughter of Resident) published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad went to Sunhill for the hospital. He needed palliative care. I was able to visit whenever I wanted. I was always made welcome by staff during difficult Covid circumstances. My dad received considerate and kind care. He was always clean, washed and shaved and different shirts on every day. He
received excellent care and attention. He has his Covid vaccination while he was there.

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Review from P K (Nephew of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We felt the home welcomed the resident on the day of arrival and the relatives when visiting at all times. There always appeared to be a good ratio of staff to residents. There was a very nice atmosphere in the home and the staff were always friendly. The resident said he was very happy and felt he
was in a hotel.

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Review from Carole K (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lead by an extremely effective knowledgeable and helpful management team at Sunhill who are completely approachable and caring.
The activities coordinator is outstanding and she goes above and beyond the role in assisting all the residents with a friendly and caring manner. Outstanding!

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Review from J F (Wife of Resident) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care and food my husband has had. Always staff around who care so much, looking out for every need.

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Review from Mary H (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 2 years and has always received the utmost care and attention from all the staff. I consider Sunhill Court to be an excellent care home. Residents are involved in various activities daily. Nursing staff are always attentive, friendly, approachable and so caring. I am
so pleased I chose Sunhill Court as a care home for my mother which reflects also in my mother's happiness and care. None of which would be possible without an excellent team and management.

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Review from M T M (Daughter of Resident) published on 10 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From first contact with Sunhill, I was impressed. Many residents were up and about, some doing activities. All were open and responsive saying hello with friendly confidence. The atmosphere is busy and happy, like a good school. The staff were fantastic with Dad and us, from the start. They treated
him with dignity and compassion. In the sitting area, when acute residents woke or called out, they were always acknowledged with a hug or a kind word. When Dad first arrived, he was shy, one of the male staff would say hi and pat him on the arm as he passed. ‘That’s my friend,’ Dad said.


Dad’s challenging behaviour settled and he became much calmer, indeed, in his time at Sunhill, we kind of got him back. When he was dying, they made sure he wasn’t alone. They gave us a warning, we all got to say goodbye. Dad had the last rites and died holding Mum’s hand. Afterwards, they washed his face, dressed him and laid him out holding a palm cross. An act of utter compassion and humanity. A very special place.


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Review from Alison S (Daughter of Resident) published on 26 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dementia is challenging and this care home provides wonderful care from all its staff to the residents. I have found them extremely understanding and empathetic with my mother. The carers need medals for the service they provide, in what is sometimes a challenging environment. It feels like home and
my mother seems happy and content in her surroundings.

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Review from Malcolm M (Friend of Resident) published on 31 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I am impressed by the fact that Sunhill accepts positive and negative reviews.


My friend tells me that she is happy at Sunhill and that the Staff are kind to her.


I am at a disadvantage as I live more than 70 miles from Sunhill. If I was living nearer I would make a point of taking in some interesting

tidbits. From what I saw the food is very uninteresting.


Having carers from overseas is an advantage, as they come from a culture which puts great emphasis on caring for their elderly relatives, but it is important that their language skills are adequate for those who have hearing problems.


I have seen at first hand how students taking part in Duke of Edinburgh Award Schemes can help in Nursing Homes. I would suggest that a presentation is made to such students at Worthing College to help with activities and lunchtime feeding.


Judging by the skill of the Matron at organising for a Doctor to see my friend during my visit she would be the ideal person to do such a presentation!


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Review from S B (Niece of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been bedridden since December 17 and whenever we visited we found her well cared for and comfortable the staff were very gentle and patient.

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Review from Stuart W (Son of Resident) published on 23 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What drew me and subsequently my siblings to chose Sunhill Court for my father, was seeing that nobody gets left in their room. Other care homes had seemed quite clinical in comparison. In Sunhill Court, the residents are all brought to the bright and airy lounge and dining room where a number of
staff cater for any needs. They accept people with varying needs and treat them all the same.
There was immediately a positive attitude towards getting my father mobile, where the hospital had totally failed. It was easy to visit, and the room my father was in (at night) had a lovely view. Staff were all caring with a sense of humour, and developed positive relationships with the residents. We were never worried about my father whilst he stayed here, which was a huge relief, and I am very grateful to Sunhill Court's owner, management and staff.

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Review from Vanessa N (Daughter of Resident) published on 17 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long search for a suitable care home for my mum, we found Sunhill Court. My mum had dementia and had been in hospital for a while. She needed somewhere with space as she liked to walk around and Sunhill Court has plenty of space and a lovely garden. The staff are very caring and patient and
do a very good job. There are lots of activities organised every day so there’s always something going on. I would not hesitate to recommend Sunhill Court.

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Review from Alex P (Daughter-in-law of Resident) published on 15 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law had spent nearly two years at Sunhill and I cannot recommend them highly enough. My m-I-l is treated with respect and dignity at all times and her needs were met at all times. There was entertainment, garden parties, birthday parties and lots of visitors, she was well looked after.
The staff were so caring towards her and us when we visited. Unfortunately, she passed away suddenly but the staff were very respectful and helpful, I thank them for all what they have done for us.

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Review from Takis K (Son of Resident) published on 7 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted recently in very poor health due to ongoing Parkinsons, exacerbated by a fall and hip injury, and had then spent 12 weeks in hospital deteriorating at an alarming rate, losing a lot of weight and becoming virtually immobile, and suffering from confusion and the onset of dementia.
By
the time of admission, it also transpired he had developed bed sores, and needed to be turned every 2 hours.
The care and compassion shown by the nursing home staff in the short time he was with them was exemplary, he started enjoying his food again and put on 3 kilos before finally passing away.

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Review from Trevor C (Husband of Resident) published on 31 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Matron was always available to talk to, was very understanding and clearly runs the home to a high standard. Nursing staff were very loving and patient towards my wife. Everything good, no complaints whatsoever.

Reply from Mandy Peen, Manager at Sunhill Court

Thank you for your kind words and your support over the years.


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Review from Penny C (Daughter of Resident) published on 31 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My family was nervous about Dad being moved from hospital into a nursing home, and I feel we gave the management team at Sunhill a hard time with our constant queries, checks and frequent visits - yet the staff were never too busy to take the time to reassure us and to respond to our concerns - however,
unjustified and trivial (with hindsight) they may have seemed to them at the time. Sadly, Dad was already very poorly when he was transferred to Sunhill, and he passed away just three weeks later, but during that time Mum and I visited him regularly, and usually gave him his lunch, which always looked delicious and which Dad always enjoyed. Dad had a beautiful ground floor room - with his own tv (which he had missed during his previous five-month stay in hospital), french windows, and a fabulous view over the gardens to Cissbury Ring. The carers were wonderful. Always smiling and gentle and respectful in their treatment of Dad - who was always very old-fashioned about these things.

Reply from Mandy Peen, manager at Sunhill Court

Thank you for your kind words of support.


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Review from B D (Wife of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am delighted with Sunhill Court the staff and matron are delightful and always seem happy and never flustered. My husband now needs lots of care and he gets 100%. My only concern is that we are not always kept in touch e.g. if anything goes missing i.e. slippers, glasses, CDs. I don't know unless
I go to his room. The place is always very clean and bright. It was a good choice and not far from me. I can see the home from my own property!

Reply from Mandy Peen, Manager at Sunhill Court

Thank you for your kind words.


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Review from Sandra G (Daughter of Resident) published on 3 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Sunhill Court were extremely caring and attentive towards my mother during her final few weeks of life. The home itself is located in a beautiful setting and the Manager and staff do all that they can to ensure that it really is a home. From daily activities and entertainment to delicious
meals, alongside compassionate nursing and personal care, the service provided is second to none. In Mum's final days, every staff member went out of their way to make sure that she was as comfortable as possible and were supportive and understanding to me and my siblings.

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Review from Anna H (Daughter of Resident) published on 5 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After battling with severe stroke damage for many years mum was then diagnosed with dementia. To watch this agonising condition slowly take my mum piece by piece again was the most difficult thing I have ever witnessed. Our only realistic option was to place mum into residential care. After a previous
establishment failed her I was so grateful to find Sunhill Court nursing home. The manager and her team were so very kind and helpful throughout mums stay. Mum had a Lovely clean room with beautiful downland views,I know that she was kept clean and dignified and offered good food and experienced care every day. The home has good facilities and the staff are always attentive and patient with the residents. Thank you for making mum's last months a comfortable time.

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Review from Karen C (Daughter of Resident) published on 28 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had Alzheimer's Disease and had reached the stage where she needed round the clock and complete care. She was with Sunhill for five years and in that time she was always kept clean, tidy and comfortable. Her room had a beautiful view and was of a good size with a shared wet room with one other
resident. I always found the staff to be pleasant and attentive. There was always a nice atmosphere to the home and not too big so I felt reassured that mum would get the attention she needed.

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Current Review Score: 9.5 (9.457)

Overview of Review Score

The Review Score of 9.5 (9.457) out of 10 for Sunhill Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.457 for Sunhill Court is calculated as follows: ( (99 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 138 Ratings = 4.457

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunhill Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Aleksandra Naslaniec

Job Title: Registered Manager

Joined: 2017

Aleksandra is incredibly passionate and loves nothing more than bringing life and energy into homes. Aleks joined Kindred Care in 2017 at Warrengate and was promoted to the position of manager of Sunhill Court in 2021. We have an amazing team at Sunhill. They are so dedicated and caring and are always willing to try new things. We are one big family and we place a lot of importance on practising empathy, both towards our residents and our teammates. That’s why everyone smiles so much at Sunhill Court!