Brilliant, Bramley Court Care Home richly deserves its second consecutive CQC rating of 'outstanding
Anthea B (Wife of Resident)
I am lucky to be part of the Bramley Court Care Home family and thank them for all they do.
John M (Husband of Resident)
First-class care home in the area with incredible care for the residents.
R S (Daughter of Resident)
Bramley Court Care Home has a Review Score of 9.9 (9.911) out of 10, based on 25 reviews in the last 2 years. Over all time Bramley Court Care Home has 77 reviews.
Review from Dorothy A S (Husband of Resident) published on 12 March 2018
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Review from Brenda R (Daughter of Resident) published on 15 November 2017
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Review from Catherine A (Daughter of Resident) published on 1 November 2017
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Review from Deborah C (Daughter of Resident) published on 1 November 2017
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Review from J K (Daughter-in-law of Resident) published on 26 October 2017
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Review from Gillian M (Wife of Resident) published on 13 September 2017
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Review from J P (Wife of Resident) published on 1 August 2017
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Review from S MG (Daughter of Resident) published on 4 July 2017
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Review from John U (Son of Resident) published on 7 February 2017
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Review from A.G C (Husband of Resident) published on 27 October 2016
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Review from Jeremiah (Son of Resident) published on 11 May 2016
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Review from Jenny H (Daughter of Resident) published on 11 May 2016
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Review from J G P (Niece of Resident) published on 11 May 2016
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Review from Chris (Son of Resident) published on 15 April 2016
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Review from Karen (Niece of Resident) published on 13 April 2016
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Review from Mary B (Daughter of Resident) published on 12 April 2016
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Review from Heidi R (Daughter-in-law of Resident) published on 10 April 2016
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The Review Score of 9.9 (9.911) out of 10 for Bramley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.911 for Bramley Court Care Home is calculated as follows: ( (267 Excellents x 5) + (26 Goods x 4) ) ÷ 293 Ratings = 4.911
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bramley Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jun 2023
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Job Title: Home Manager
Joined: 2022
Judith has extensive senior care experience having worked in the sector since leaving college. In a career spanning over 20 years within elderly care, mental health and supported living management roles, Judith has run two large Bupa homes and held the position of Senior General Manager for Barchester Healthcare.
As head of the Bramley Family, Judith supports the continuation of outstanding, person-centred care that residents expect and deserve.
Speaking about her role, Judith said: “I love Bramley Court’s ethos of really getting to know and love our residents, looking beyond someone’s medical and physical needs, to deliver the best possible care. That’s something I’m really passionate about. We have a skilled, well-established team which put compassionate care at the forefront of everything we do.”
When not at Bramley Court, Judith enjoys spending time with her family. She likes to relax with a good book and also loves to travel.
Job Title: Director of Dementia Care
Joined: 2009
Maureen began her career in care over 21 years ago as a carer in a nursing home and has been supporting older people in a variety of fulfilling roles ever since. She joined Bramley Court 12 years ago as a Senior Carer, quickly progressing to Team Leader where she was proud to oversee the launch of our dementia community. Later she became our Deputy Manager. However, supporting residents to live well with dementia has been a great passion for Maureen and led her to one of her proudest moments; winning the East of England Great British Care Award for Dementia Care in 2010. As Director of Dementia, Bramley Court is Maureen’s second home and she never wavers in her passion for respecting and supporting our residents to live their very best lives.