Cherry Hinton Care Home

369 Cherry Hinton Road, Cambridge CB1 8DB
Submit a Review
9.9 156 Reviews
  • Cherry Hinton Care Home, Cambridge
Cherry Hinton Care Home is a warm inviting home offering expert nursing and dementia care to those requiring support or assistance. The home prides itself on the experienced, personalised, bespoke and attentive care provided to residents which is delivered by a team of dedicated and committed carers and nurses. Cherry Hinton are proud to announce their Hospitality Assured Accreditation 'WORLD CLASS' status along with their Investors in People Platinum award. The home is rated GOOD across all borders in their most recent CQC virtual inspection which was conducted in July 2021.

The wellbeing team are passionate about providing a range of activities, trips and events which cater to the interests of those living at the home. Whether enjoying musical, word, activity, arts and crafts or creative activities or enjoying trips to museums and places of interests, the team are enthused by offering something for everyone to suit all preferences.

The enclosed courtyard garden offers a beautiful tranquil space to enjoy, enabling all residents to wander through and take pleasure in hearing and seeing stimulating sounds and sights in different areas. Raised beds enable easy access to plants for residents to be able to touch and smell the flora and fauna, and a lovely conservatory also allows for residents to sit in comfort and look out over the garden which can be enjoyed all year around.

Quality furniture and soft furnishings are used throughout the home to provide a high level of comfort for residents and the home invests in refurbishment to maintain the standards of a quality environment. Rooms are spacious and fully furnished as well as all supplied with LCD TV. The home offers high-speed internet access for both residents and their visitors.

The home has good transport links with the city centre and the local shops.

Show Cherry Hinton Care Home on the Map

Care Provided by Cherry Hinton Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Shelly Prakash (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Cherry Hinton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,575
    • Self-Funded Residential Dementia Care from £1,575
    • Self-Funded Nursing Care from £1,575
    • Self-Funded Nursing Dementia Care from £1,575
  • (these prices are only a guideline, please contact Cherry Hinton Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cherry Hinton Care Home Reviews (156)

Total of 156, showing 41-60
9.9

Cherry Hinton Care Home has a Review Score of 9.9 (9.899) out of 10, based on 43 reviews in the last 2 years. Over all time Cherry Hinton Care Home has 156 reviews.

Overall Experience

  • 121
  • 31
  • 3
  • 1
  • 0

Date Published

156
2
16
43
113

Review from Sheila J (Wife of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are so happy and relaxed to know our loved one is being so well cared for.

Reply from Amber Christou, Community Development Manager at Cherry Hinton Care Home

Thank you so much for your feedback, Sheila, it is really appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H H (Daughter of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother moved into Cherry Hinton Care Home in December as she needed nursing care. This is her third care home and we are blown away by her care. The staff are kind, enthusiastic, efficient and caring. I cannot fault them in any area. The nursing staff, in particular, have been amazing, always keeping
us informed and constantly monitoring our mother's care. I could not recommend this home highly enough!

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for your feedback, it has been a pleasure getting to know your mother over the last few months. Here at Cherry Hinton Care Home, we strive to deliver person-centred care in a friendly and homely environment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L L (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for over two years, she is 94 and was very happy to move here as she wanted the company and had been falling at home and outside.
Up until recently, she has been mobile with a frame. She is very happy here. It is a great place, wonderful staff and activities. I have felt reassured
that Mum is being very well looked after. Thank you.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for your valued feedback, here at Cherry Hinton Care Home we strive to deliver person-centred care in a friendly environment that offers lots of social interaction and activities for everybody to enjoy.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T S (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was discharged from hospital and into Cherry Hinton Care Home on a discharge to assess. She has been very happy and comfortable throughout her stay. All staff are polite and professional and, as a family, we are all at ease that Mum is being cared for 24 hours a day. I would recommend this
care home.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your valuable feedback. Pleased to hear that your mum remains happy and comfortable at Cherry. The team at Cherry strives to provide the best possible person-centred care to all our residents. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoffrey K (Son of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initial experience was a happy place to be. Staff are friendly, helpful and always pleased to help you. More like a hotel than a home.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for your valuable feedback Geoffrey, we strive to make Cherry as homely as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela B (Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a very comfortable room. All staff have been very kind and considerate. Food is good and varied.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Dear Pamela, thank you so much for your valuable feedback, it will help us in planning and delivering high-quality person-centred care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Wife of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A high standard of care, plenty of nurses and all very friendly. Everything is well-organised. Very easy to contact nurses. Always ready to help. Very good care for the individual. Very good communication by email. Very open to concerns and quick to do something about it. Some nurses needed a bit of
help with the hearing aids. Altogether, a very good care home.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for your feedback, it is greatly appreciated. We always ensure that our carers, nurses and management team are available with an 'open door' policy at any time in the day. Having a strong relationship with both the residents and their families is top priority. It is lovely to hear that you are happy with the care that your loved one is receiving here at Cherry Hinton Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S O (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been resident in this care home for the last 15 months after having a life-changing stroke and a long hospital stay. The staff working here are simply amazing; they go above and beyond to support the residents. My father has been treated with such kindness, care and understanding. He has
made great progress while here. The facilities are excellent. The rooms are spacious, spotlessly clean and have en-suite facilities. The communal kitchen-diner is a nice relaxing social space. The food is excellent. As a health care worker in the NHS myself, l cannot find any fault with this place. l have peace of mind knowing that my dad is happy in this home and he is being well looked after.

Reply from Amber Christou, Business Development Manager at Cherry Hinton Care Home

Thank you so much for your kind feedback; it has been a pleasure getting to know your Dad during the time he has been at Cherry Hinton Care Home. Our home offers spacious communal areas for everybody to enjoy. These are the areas where our well-being team can do activities and engage with the residents on a daily basis. The kitchen area is a perfect place for residents to socialise and make the most of our fantastic dining experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peggy B (Respite Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very lucky to obtain accommodation in this fabulous care home. I have been well looked after during my stay and cannot fault anything. The staff are very friendly and accommodating.

Reply from Amber Christou, Business Development Manager at Cherry Hinton Care Home

Thank you for your feedback, it has been an absolute pleasure having you here at our wonderful care home. Here at Cherry Hinton Care Home we pride ourselves in offering outstanding care to all of our residents. Whether it is activities you like to join, a stroll in the garden or indulging in our menu there is something for everybody.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheena D (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and consideration for my mother and our visiting family were very good. We felt welcome at any time of day which put our minds at ease.
The feel and appearance of the home were clean and comfortable.
The entertainment team encouraged Mum to join in with various activities where she was able
but without pressure to do so.
The food and drink were readily offered and of a good standard, I would have liked to see more variety of fresh salad/vegetables available.
The kitchen/dining room and lounges were always very clean, warm and welcoming and I was pleased that my mum was encouraged to join other residents at mealtimes. The lovely gardens made this care home just right for us and I'll always feel grateful for the view Mum had from her window.
Sadly, my mum is no longer with us but I am glad that we chose Cherry Hinton Care Home for her, I felt reassured to know she was safe and well looked after in our absence and my family and I always felt welcome, which was so comforting.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your feedback, resident and family feedback is so important to us here at Cherry Hinton Care Home. Our weekly fees include a range of activities which are available seven days a week, ensuite bedrooms, a unique dining experience led by our trained chefs and hospitality hosts and lots more. Over the time that your mother was here at the home, the team enjoyed getting to know her and her friendly character. We thank you so much for your feedback, take care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise H (Daughter of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for. Staff give her the dignity her age requires.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you for your kind feedback, it is greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy W (Niece of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found all staff to be friendly, helpful and caring and go out of their way. My uncle loves staying in this care home, and the staff go above and beyond.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your feedback; it is lovely to hear that your Uncle enjoys being here at the home. Our staff really do go above and beyond to make residents and families feel at ease and at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T D (Grandson of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandmother came to cherry Hinton care home for 4 weeks of respite, in that time she was treated with dignity and respect! There were lots of activities for her to take part in and the team members were all so welcoming

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally M (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only with you for four days.
Right from the beginning when we spoke to the community development manager and looked around, we felt it would be just the right place for him as it has such a calm and homely feel.
When we arrived ahead of Dad we were warmly greeted by a member of staff
and were able to get his room ready for him - which was to a very high standard of cleanliness and finish. We were very soon looked after by two other members of staff who made sure Dad settled in well.
Another member of staff was very helpful and knowledgeable about my dad's care and treated us so kindly, not forgetting our names or my sister's. We felt as well cared for as Dad.
We were reassured by the regular checks made on patients day and night and the level of comfort Dad was given during his stay. My husband and I were also so well looked after during our visits, being offered lovely fresh food, drinks and snacks.
We were contacted by staff in good time for us to travel to be with Dad when needed and we are so grateful for this.
Thank you all.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your kind feedback, it was so lovely getting to know your dad and family whilst he was here at the home. Our friendly team are always on hand to help support any new resident and the family as well as to ensure you all feel at home. Feedback like this is so greatly appreciated and I look forward to sharing this with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Granddaughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother took residency at Cherry Hinton Care Home for a short amount of time after having surgery.
The care she received was wonderful and she was extremely happy to live there for the final chapter of her life.
Her room was spacious and kept clean and tidy.
She really enjoyed the variety
of activities and loved the trip to the local garden centre with the well-being team.
Towards the end of her life, we were really impressed with the level of care she received. She seemed very comfortable and peaceful.
The management team at Cherry Hinton were very helpful and super friendly.
A great place to live and gave us all utter peace of mind knowing my grandmother was cared for to a very high standard.
Thank you, everyone!

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your feedback, it is so greatly appreciated. It was so lovely getting to know your grandmother in the short while she was with us at the home. With our range of activities we have at the home means that there is enough for the residents to do during the day alongside our dedicated volunteers and well-being team. The garden is a big bonus as well, allowing for the residents and family members to enjoy during the summer months. Thanks again for taking the time to review our beautiful home. It is greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola L (Daughter-in-law of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mother-in-law has been residing at Cherry Hinton Care Home for almost two weeks. During this time we have been very impressed with the quality of care and attentiveness given by the team. We have been regularly informed of my mother-in-law's progress and are pleasantly surprised that carers
remember us when we visit. The call from the well-being team to gather non-medical information about my mother-in-law makes us feel that she will be treated with dignity and genuine interest. We are comforted that my mother-in-law is being well cared for in her final days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen P (Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Cherry Hinton Care Home a lovely place to live. Everyone is so helpful and supply everything you need. All staff are cheerful and treat you with respect. Any complaints are dealt with immediately.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your feedback, it has been an absolute pleasure having you here at Cherry Hinton Care Home and being able to get to know you since being here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoffrey M (Husband of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since July. Settled in very quickly - first as a short-term care resident then as a long-term resident in September. Initially occupying a smaller single room and later a larger room with an ensuite shower. Never been bored or left for long with nothing to do. She has Parkinson's
disease which has caused challenges for staff which they have overcome cheerfully and competently.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your feedback, it has been so lovely getting to know you both over the last few months. We are very lucky to have a large amount of volunteers who work alongside our well-being team to ensure we can offer both large group activities and 1:1 activities on a personal level. There is always something for the residents to do here at the home, seven days a week. Thank you so much for your feedback, it is greatly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Wife of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am relieved and encouraged to see my husband cared for in the way the staff do here. There is a buzz to the place of positivity and care both for my husband and me too. He enjoys the food, interacting with the staff and the view into the gardens, to name but a few. The open visiting is a measure I
think, I think, of the confidence with which they know the place is run. Thank you.

Reply from Shelly Prakash, Home Manager at Cherry Hinton Care Home

Thank you so much for your feedback, it really is appreciated. It's been so lovely getting to know both your husband and yourself over the last four months. He is a pleasure to have at the home. We are very lucky to have such a tranquil garden with some of our rooms overlooking this lovely space and where our residents can enjoy watching the wildlife that lives in our garden. Thanks again and look forward to seeing you soon!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a nice room facing east with a cupboard, chest of drawers and bed table finished to look like oak. The bed is comfortable, the food is good and varied, and has a good meat-free selection. The carers are all kind in their own ways and sympathetic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Cherry Hinton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.899 for Cherry Hinton Care Home is calculated as follows: ( (459 Excellents x 5) + (37 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 503 Ratings = 4.899

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cherry Hinton Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Shelly

Shelly Prakash

Job Title: Home Manager

Joined: 2019

I joined Cherry Hinton Care Home in November 2019 as a Care Services manager. I am a Registered nurse by profession with a management qualification at Graduate level. I worked as a Registered nurse in various settings for 8 years and worked as a Care Manager for the last 5 years. Caring is my passion and I worked my way up from being a carer. I've been promoted as Home Manager from February 1st 2021. In my role, I make sure that all our residents are getting high-quality, person-centred care based on their needs and preferences. Also, support all our residents to maintain the quality of life by preserving and promoting independence. I have a very good team of highly motivated and skilled nurses and carers to support me to ensure quality of care to all our residents.


Kristyna

Kristyna Runkas

Job Title: Finance and HR Manager

Joined: 2022

I started out as a Head Housekeeper here at Cherry Hinton Care Home in 2019 and then went on to become the Admin Assistant where she was for 1.5 years. I left the company for a short break and have now rejoined as HR and Finance Manager. I am passionate about building relationships with the residents here at Cherry Hinton and also the relatives who I have got to know over the years. I am looking forward to the future here at Cherry Hinton Care Home.


Aga

Aga Clark

Job Title: Business Development Manager

Joined: 2024

Aga brings a wealth of expertise to her role in Business Development at Cherry Hinton Care Home, combining her dynamic experience in aerospace and design consultancy with a strong background in key account management, operations management, and facilities and office management. Her career spans diverse roles, showcasing her ability to foster meaningful client relationships, drive operational efficiency, and deliver exceptional service. Aga’s strategic mindset and organisational skills are pivotal in enhancing Cherry Hinton’s care offerings and establishing strong partnerships within the community.


Jessy

Jessy John

Job Title: Care Services Manager

Joined: 2024

My name is Jessy John, and I am excited to have recently joined TLC, Cherry Hinton Care Home on 11/11/24. Before this, I spent 19 years working with another provider, where I held various roles, including team leader, deputy manager, and Home manager, and worked as a registered nurse. These experiences have allowed me to develop knowledge and skills I am eager to share with the team. At the same time, I’m committed to learning from each of you and embracing new growth opportunities.


I look forward to meeting your expectations and working together to achieve outstanding results.


Shannon

Shannon Froggatt

Job Title: Office Manager

Joined: 2022

With nearly a decade of experience in childcare, Shannon transitioned to her current role as Office Manager at Cherry Hinton Care Home over two years ago. In her position, she provides vital support to the Business Support Manager, specifically in areas of HR and finances, ensuring smooth operations and effective administration.


Beyond her office management duties, Shannon plays a key role in fostering a positive and supportive workplace as the Engagement Champion. She is also a qualified Mental Health First Aider, offering support to colleagues and promoting well-being across the team. Additionally, Shannon serves as the Onboarding Coach, guiding new staff through a welcoming and structured induction process.


Her time at Cherry Hinton Care Home has been a fulfilling journey of growth and learning. Embracing opportunities for personal and professional development, she has contributed to building a dynamic and compassionate environment for both staff and residents.