St Georges Court

Russell Street, Cambridge CB2 1HT
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9.8 74 Reviews
  • St Georges Court, Cambridge
St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs.

Situated just off of Hills Road, the home is within walking distance of the town centre, which hosts a wide range of shops, churches, restaurants, and other facilities. The local railway station is situated within a 5-minute walk and a good local bus service operates closely to the home.

St Georges Court is divided into 3 units over three floors. All rooms are single occupancy with 52 rooms having en-suite facilities.

Each unit has a dining area, lounge and a kitchenette as well as bathrooms, shower rooms and toilets throughout the home. The upper floors of the home are accessed by stairs or lift. All areas of the home are accessible for wheelchair users.

St Georges Court provides:
•        A high standard of care and support 24 hours a day
•        A high standard of housekeeping including a laundry service
•        Traditional home cooked meals, using fresh ingredients prepared by a dedicated chef
•        A warm and welcoming environment with a ‘home from home’ atmosphere
•        Meaningful and purposeful activities and outings planned through a structured programme following discussions with the people living in St Georges Court and their families
•        Enclosed, landscaped gardens with wheelchair access
•        Long term and respite care provided

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Care Provided by St Georges Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jayne Wardell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • St George’s Court Care Centre is a 76-bedded Care Home, registered for Nursing Care, Residential Care and Dementia Residential.

    St George’s Court is proud to offer 76 rooms, which includes 52 rooms that provide en-suite shower facilities.
    •Indoor and outdoor gardens
    •Relatives room
    •Indoor sensory area
    •Quiet sitting areas
    •Respite Care
    •Own GP if required
    •Own furniture if required
    •Close to Local shops
    •Lifts
    •Wheelchair access
    •Gardens
    •Church services
    •Hairdressing salon
    •Beauty salon
    •Variety of Menus
    •Full Nurse call system
    •Weekly GP Surgery
    •Alternative Therapies – available on request
    •Activities Programme
    St George’s Court, has their own Activities Coordinator who liaises with people to plan activities including:
    •Bingo
    •Quizzes
    •Arts & Crafts
    •Musical movements
    •Sing-a-Longs
    •Reminisence Therapy
    •Monthly outings
    •Local walks
    •Cooking
    •Gardening
    •Reminiscence work,
    •Church services
    •Musical entertainment
    •Trips out in groups and one-to-one


  • Parking

  • Parking is available on grounds.


St Georges Court Reviews (74)

Total of 74, showing 41-60
9.8

St Georges Court has a Review Score of 9.8 (9.775) out of 10, based on 28 reviews in the last 2 years. Over all time St Georges Court has 74 reviews.

Overall Experience

  • 57
  • 16
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Date Published

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Review from Mary C (Relative of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you, St George's Court, for caring for our relative for the past few months. Whenever we visited her, we were aware of the hard work and compassion shown to her. The whole management team provided us with answers in an approachable and kind manner, and the extremely hardworking care staff and
nurses made her brief stay there easier for her despite her difficulties.

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Review from Helen G (Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy at St Georges. The staff are my angels and are always there when I need them.

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Review from Ernie B (Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here.

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Review from Gloria S (Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy living here.

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Review from Kirstie H (Daughter of Resident) published on 30 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has now been in St George's Court for 18-months. He moved here after we sadly lost our Mum. Also, one week before the first lockdown. We were really worried about how well he and we would adapt to him being in a care home. I have nothing but praise for the work and compassion your carers have
had for us as a family.

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Review from Jennifer C (Daughter of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff - manager, care manager, all nurses and carers we have spoken to are so helpful and kind on the phone and face to face. Also the reception is very helpful and always very happy when we come to visit Mum. Mum's getting very good care. Thank you to all the staff, you're doing a very good job.

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Review from Tanya V (Niece of Resident) published on 8 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you, St Georges Court Home and the excellent staff attending to our Uncle during his closing days where he passed away on 20th April 2021.


The entire family living abroad trans globally, it was a difficult time to deal with not only Uncle's failing health, but many other factors relating to

a time such as this. On all levels, the staff understood our dilemma and the contributing factors of Covid -19 as well!


The kindness of everyone was beyond words - sending photos and videos, updating us even in their off time - ensure the on-duty staff continued. My particular appreciation and respect go to an incredible particular member of staff, who made his days most comfortable. A nurse must be commended, and although I did not personally have comms with the night nurse - others in the family commend her attitude and care too.


There could not have been a better place from when Uncle went gently into his night.


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Review from Caroline L (Friend of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our lovely friend spent a few weeks at St George’s Court and was cared for beautifully by the manager and the whole team. The nursing care and the personal interest was taken by staff to ensure his family and friends were kept updated during these difficult times was excellent. Thank you very much to
you all.

Reply from Vanessa Dodd, Regional Administration Manager at St Georges Court

Thank you for your kind words; we really appreciate you taking the time to leave us a review


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Review from Anne W (Daughter of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at St George's for seven years this month, and during this time, has always received excellent care, and the family has been well supported too .
This has been particularly highlighted during Covid times when we have been unable to pay our regular family visits to Dad.
Many families
and their loved ones have been frustrated by the tight restrictions resulting in the lack of indoor contact between them, but the upside has been that no residents have suffered from Covid, which is an absolute testament to the hard work and care of the manager and team in protecting themselves, and in turn, the residents from Covid.
The whole team always try and be as flexible as possible in meeting the needs of my father both in his day to day care and in trying to make visits as workable as possible within the guidance for safe contact with each other, which is much appreciated.
Thank you all, and hopefully, it will not be too long before we can return to normal times.

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Review from A T (Daughter of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, explain everything clearly. Discuss and ask before anything is done. Management team very approachable.

Reply from Vanessa Dodd, Regional Administration Manager at St Georges Court

Thank you for your kind words. We appreciate you taking the time to send this review


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Review from Sean J (Son of Resident) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently, ( Dec2020) Mum was diagnosed with aggressive blood cancer and given 4-6 months to live, on top of this, Mum has Alzheimer’s disease, which has rapidly progressed.
It’s been a heartbreaking journey for our family.
We are very close to Mum, seeing her go through this and having no option
but to place her in a care home has been the hardest situation to be in.
Through this email, I wanted to express our sincere gratitude to the manager and the team at St George care home.
The manager has shown compassion, thoughtfulness and understanding with Mums circumstances.
Given the limited time we have left with Mum, we feel the manager is on our side, supporting us, reassuring us throughout.
Another has been involved in Mums care and has understood her needs and been extremely helpful and informative.
All of these extra touches have helped tremendously with this difficult journey.
We wish to send our eternal gratitude.

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Review from Fiona C (Daughter-in-law of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout the COVID-19 lockdown, we have not been able to see my mother in law, but we know through email, social media etc that we can see and be in contact with the carers. We have felt indebted to the care and selfless attention that the staff have given over these last 5/6 months- we thank you

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Review from David L (Son-in-law of Resident) published on 27 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You have been looking after my father in law since February after he came out of hospital. We were worried about him going into a care home but after being with you for 7 months seeing how you have cared for and looked after him we did not need to worry you have done a fantastic job. We can’t thank
you all enough for what you have done especially in these trying times thank you all again.

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Review from Felicity H (Daughter of Resident) published on 8 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in St Georges for almost a year now, and the staff are amazing, and during this terrible time of lockdown due to coronavirus, they have gone above and beyond to care for my mum. My dad would visit daily, and I'd visit 2-3 times a week; the staff were always friendly, helpful and
engaging with residents. Since lockdown, they have communicated by letter, phone and social media, which has been a huge comfort. A big thanks to all the staff; you are our heroes.

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Review from A F (Husband of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St Georges Court is a Greenhouse, full of beautiful green, pervaded by the elderly and dying. It is not a Warehouse full of objects on a shelf gathering dust.
My wife has been here for two and a half months now. After much care and love - and many ups and downs - she feels at home, safe and content.
The care staff have shown much understanding of ageing and the Alzheimer's illness. The management has been first class in providing a great deal of behind-the-scenes support, orchestrating a well-oiled machine.
Now I feel my wife is 'at home' I can plan my life for my last years. Thank you, St Georges, for caring for both of us. I really feel that this is a partnership between me and St Georges Court and all who work there.

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Review from Gareth R (Son of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at this care home for nearly 2 years, I've always been very grateful to the staff they are my hero's. The management, the carers and everybody else are so nice and friendly for me and my family it's piece of mind knowing my Dad is safe.

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Review from Derek G (Brother of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only been coming for a short while but the first day we looked round to see what it was like we found the staff friendly and inviting and informed us on everything and we were greatly impressed.

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Review from Neil H (Son of Resident) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very content with the care and attention that she receives and conveys those thoughts to us regularly. She receives frequent and considerate and sympathetic attention and there are always events and things of interest for her. The staff are always very friendly and helpful. The accommodation
is always clean, neat and tidy.

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Review from Diana W (Niece of Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Room cleaner than last time I visited, also more drinks brought to room.
Staff supportive, dealt with issues I raised.
My aunt is starting to settle in, generally relating to staff better and even joining in the occasional activity.

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Review from V H (Daughter of Resident) published on 5 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother requires full nursing care with particular care to skin and pressure areas. She always looks well cared for and comfortable. The staff are kind and gentle with her.

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Current Review Score: 9.8 (9.775)

Overview of Review Score

The Review Score of 9.8 (9.775) out of 10 for St Georges Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.775 for St Georges Court is calculated as follows: ( (271 Excellents x 5) + (38 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 324 Ratings = 4.775

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Georges Court is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (3)

Jayne

Jayne Wardell

Job Title: Home Manager

Jayne was previously Home Manager at Fitzwilliam House Care Centre and has over 17 years of experience in the care sector.


Jayne has achieved her Registered Managers Award Level 4.


John

John Concepcion

Job Title: Care Manager

John has twenty years of experience working in the nursing sector. During this time, he gained experience from roles in the USA and the Philippines, before moving over to England to continue his career.


John has a Post-Graduate Degree in International Health Management and completed an Overseas Nursing Programme at the City University of London.


His wealth of experience has led him to progress in the sector and is now the Care Manager at St George’s Court.


Lynn

Lynn Harden

Job Title: Care Manager

Lynn began her nursing career in 2007, mainly working in Acute Medical Units and Accident and Emergency departments.


Lynn worked in the NHS for the next 11 years, until 2018, when she decided to seek a role in the social care sector. After gaining significant experience during her time in the NHS, and previous roles within care homes, Lynn is now a skilled Care Manager at St George’s Court.