Fees are based on facilities offered in each room and the needs of the prospective service user. Not included are the cost of hairdressing, chiropody, newspapers and toiletries
Littleport Grange Residential Home has a Review Score of 9.9 (9.920) out of 10, based on 19 reviews in the last 2 years. Over all time Littleport Grange Residential Home has 35 reviews.
Review from Maureen D (Daughter-in-law of Resident) published on 20 February 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
That's lovely to hear. The activities team work very hard as do the care staff and I am so pleased the hard work pays off! Thank you for your feedback.
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Review from Emma P (Daughter of Resident) published on 31 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for you comments! I am so pleased you feel welcome and part of our family as does your Father!
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Review from Adrian W (Son of Resident) published on 31 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments. It's lovely to hear and I am so pleased you feel that way!
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Review from Michele H (Daughter of Resident) published on 31 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments, the activity team work so hard to keep things interesting so it's lovely to have your feedback!
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Review from D P (Son of Resident) published on 31 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments! The staff are wonderful and we are very lucky to have them!
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Review from Linsey G (Daughter of Resident) published on 31 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Brilliant! That's great to hear and thank you for your comments!
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Review from H M (Daughter of Resident) published on 31 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments! We are all one big family and the staff try their hardest to make this feel like home, I am so pleased you feel this way!
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Review from J J (Niece of Resident) published on 30 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments, I am so pleased you feel this way about the home and staff!
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Review from Janette A (Daughter of Resident) published on 30 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments, it's lovely to read your thoughts on the home and staff!
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Review from P W (Daughter of Resident) published on 30 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
That's wonderful, thank you for sharing your thoughts!
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Review from Caroline S (Relative of Resident) published on 30 January 2025
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your kind words, I am so pleased you feel that way about the home and the staff.
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Review from Elizabeth J (Daughter of Resident) published on 11 March 2024
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your kind words, I will pass your comments onto the staff. Best wishes.
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Review from Rob (Son of Resident) published on 21 September 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
That's lovely to hear, thank you very much for the feedback. I hope all is well. Best wishes, Manager.
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Review from Jill D (Daughter of Resident) published on 27 June 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments. It is lovely to hear that the stay was successful, I will pass on your comments to the team.
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Review from Stephen B (Son of Resident) published on 6 May 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments. I think the staff here do amazing work setting the pace and involvement to suit each individual so your comments are very welcomed.
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Review from Carol B (Aunt of Resident) published on 21 April 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your kind comments, I am pleased you feel this way and I will pass on your comments about the food. Thanks again
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Review from L B (Daughter of Resident) published on 21 April 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your comments, its wonderful to hear. The staff always cheerful no matter what the situation and I am very grateful or the team we have.
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Review from D G (Daughter of Resident) published on 21 April 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
That's wonderful to hear, we couldn't ask for anything more, thank you.
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Review from M D (Resident) assisted by family/friend published on 13 April 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
That is lovely to hear, we all try our hardest to help everyone living here.
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Review from Anne H (Daughter of Resident) published on 16 March 2023
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Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home
Thank you for your kind words, we value all feedback. It is our aim to make everyone feel at home and valued.
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The Review Score of 9.9 (9.920) out of 10 for Littleport Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.920 for Littleport Grange Residential Home is calculated as follows: ( (208 Excellents x 5) + (18 Goods x 4) ) ÷ 226 Ratings = 4.92
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Littleport Grange Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Feb 2018
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