Littleport Grange Residential Home

Grange Lane, Littleport, Ely CB6 1HW
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9.9 35 Reviews
  • Littleport Grange Residential Home, Ely
Littleport Grange Residential Home, a period residence with many of its original Victorian features, is situated in scenic surroundings and is currently being refurbished to make the most modern care capabilities at the same time as offering more homely qualities and a versatile living environment.

Current manager, Kathryn McGuirk, has more than a decade of experience in care home management and understands the benefits of a smooth transition into the care environment. Tailor-made programmes are personalised to each person's needs, with regular assessments and activity programmes further supporting clients' lifestyles.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.

Care Provided by Littleport Grange Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Drug Dependence (past or present)
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kathryn McGuirk (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Littleport Grange Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,600
    • Self-Funded Residential Dementia Care £1,450 – £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
  • Fees are based on facilities offered in each room and the needs of the prospective service user. Not included are the cost of hairdressing, chiropody, newspapers and toiletries


  • (these prices are only a guideline, please contact Littleport Grange Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Littleport Grange Residential Home Reviews (35)

Total of 35, showing 1-20
9.9

Littleport Grange Residential Home has a Review Score of 9.9 (9.920) out of 10, based on 19 reviews in the last 2 years. Over all time Littleport Grange Residential Home has 35 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Set in lovely grounds with a wheelchair-accessible path around the large lawn. The Grange has a friendly homely atmosphere for both residents and visitors. All staff readily engage with visitors and make them feel welcome. The care team are patient and compassionate to the residents and provides a stimulating
programme of activities published each month with information sent to relatives. The social media page is regularly updated with photos of activities and it is nice to see so many people enjoying themselves.
The facilities are clean tidy and well maintained, every day they get a menu and options of what food they would like for all meals.
Thank you to all the staff for the care they give to my mother-in-law. Our family have no hesitation in recommending The Grange Care Home facility.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

That's lovely to hear. The activities team work very hard as do the care staff and I am so pleased the hard work pays off! Thank you for your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Care review for my father who has been a resident since September 2021. Went through the care plan with the manager and everything was explained to me very clearly and didn't need to ask any questions. Dad has recently moved rooms and has settled into it very quickly and is definitely a better choice
for him as he can move around downstairs more independently. His room upstairs was also amazing but as he is stubborn and not happy about asking for help to go downstairs he tended to isolate himself.
On a personal note as a visitor to the Grange, I am always made to feel welcome like it's my home too. Staff are always happy and the very best I could ask for and a lot better at caring for my Dad than I could ever be. I would recommend this residential home to anyone who is looking for a home for their loved one.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for you comments! I am so pleased you feel welcome and part of our family as does your Father!


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Overall Experience  Overall Experience 5.0 out of 5

The Grange is a very pleasant building set in lovely gardens with excellent facilities. A great standard of food, a high quality of care, dignity of residents and staffing care are all exceptionally good. Both staff and management are prepared to go the extra mile to ensure the comfort and care of the
residents if our experience is anything to go by.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments. It's lovely to hear and I am so pleased you feel that way!


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Overall Experience  Overall Experience 5.0 out of 5

A caring facility with a real family feel. Staff are always professional and treat each resident with patience, kindness and dignity. They look happy and always have time to chat with each resident. Each key person has developed a warm, friendly relationship with their residents.
My mother enjoys all
the activities on offer, especially the singalongs, flower arranging and pottery. She always looks very presentable and well cared for, and importantly, says she's happy there.
My only quibble is that sometimes visitors have to wait quite a while for the door to be opened and it would be really nice if there were tea/coffee making facilities for visitors.
Huge thanks to all the staff at The Grange.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments, the activity team work so hard to keep things interesting so it's lovely to have your feedback!


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Overall Experience  Overall Experience 5.0 out of 5

Excellent. Staff are very friendly and approachable. They treat residents with care and compassion. The in-house entertainment and activities are well-balanced and varied and are thoroughly enjoyed by the residents.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments! The staff are wonderful and we are very lucky to have them!


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Overall Experience  Overall Experience 5.0 out of 5

The Grange is absolutely fantastic.
My father was moved here 2 years ago from another nursing home in the area and all I will say is, I can't believe I let my father stay in the other home for 14 years. The difference is another level.
The staff are fantastic! They are all so friendly and loving,
not just towards the residents, but family members too.
They do so much for the residents. Every month we get sent a 'what's on' where nearly every day there is an activity for residents to take part in. They also have key workers assigned to each resident so they can take them out 1-1 and do things they like doing as well.
The food is amazing and every day they get a menu and options of what food they would like. For breakfast, they can have three courses! Honestly, it's absolutely brilliant.
Would recommend The Grange to anyone. My dad describes it as a hotel and we can see what he means.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Brilliant! That's great to hear and thank you for your comments!


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Overall Experience  Overall Experience 5.0 out of 5

Littleport Grange is an excellent care provider with lovely approachable, happy and caring staff. Senior staff and managers are contactable and quickly implement any changes needed in Dad's care. We were really anxious about Dad going into a care home, you always think no one will ever care for someone
so precious in your life, as well as their family, do. Littleport Grange has definitely proved us wrong. A big thank you to everyone.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments! We are all one big family and the staff try their hardest to make this feel like home, I am so pleased you feel this way!


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Overall Experience  Overall Experience 5.0 out of 5

Since dealing with Littleport Grange from September 2023, we have found from stepping through their doors everyone went the extra mile to help us. The building is older than some in the area but very well maintained, the gardens are beautiful but it's the care received by our uncle that we have always
found to be outstanding. Nothing is too much trouble, any questions we have are answered immediately with the greatest respect to all concerned. The activities they all provide to residents are targeted to residents' interests. Moving anyone into this kind is situation is never easy but all management and staff made this so much easier than we could have ever hoped for.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments, I am so pleased you feel this way about the home and staff!


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Overall Experience  Overall Experience 5.0 out of 5

My mother will have been at The Grange for almost 2 years now and throughout that time I have always found the staff and management to be very helpful and friendly. My mother definitely feels special and cared for.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments, it's lovely to read your thoughts on the home and staff!


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Overall Experience  Overall Experience 5.0 out of 5

As a family we have found Littleport Grange to be extremely well-run. The large Victorian building is warm and clean and the spaces are well utilised. The staff are very friendly and helpful and the management team has always been swift to respond to any issues we have had. The carers are intuitive
and seem to have time for residents, while the maintenance team have also been helpful and proactive in sorting out Dad's room and fixing things. They also do a great job in the garden. My father, who is a long-term resident, is comfortable and relaxed. He looks forward to the food, which is varied and home-cooked. In the summer, the garden is a real pleasure to sit in, and throughout the year the occupational therapist does a wonderful job of organising trips and outings. If only more care homes were like this!

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

That's wonderful, thank you for sharing your thoughts!


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Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care my husband's aunt receives. The reasons for moving came to a head very quickly. She was very anxious and missed her home. Littleport Grange was excellent at supporting her and reducing her anxiety. It is obvious that they have her best interests at heart. She has been
on many trips and she is much happier than we have seen her for years. We feel very reassured with her at Littleport Grange.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your kind words, I am so pleased you feel that way about the home and the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Littleport Grange Residential Home is a beautiful building set in established mature gardens with an excellent standard of care, quality of food, dignity of residents and staffing care are all excellent. Both staff and management are prepared to go the extra mile to ensure an excellent quality care
package. Well done everyone, 5 stars.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your kind words, I will pass your comments onto the staff. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

We would like to say that even though our mother (89) had a very short stay (seven weeks) at the home, the service, activities, food quality and attention of all staff was excellent. Ten out of ten, we would recommend the home to anyone!

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

That's lovely to hear, thank you very much for the feedback. I hope all is well. Best wishes, Manager.


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Overall Experience  Overall Experience 5.0 out of 5

Can’t fault the care mum received whilst in temporary care at Littleport Grange Residential Home. Friendly, caring staff, who stimulate the residents with activities every day. A clean caring environment for your loved ones.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments. It is lovely to hear that the stay was successful, I will pass on your comments to the team.


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Overall Experience  Overall Experience 5.0 out of 5

From Mum's first day (now over a year) the level of care has been beyond our expectations. The staff are all kind, caring and are led by a management team that is honest and sets the ethos that is felt throughout the home. Although Mum is a private person, she has been included in many of the weekly
events that take place. Choosing a care home was never on the family's radar but I can honestly say all our concerns or preconceived views have been put to rest as Littleport Grange Residential Home has been so good in every area of care for Mum and other residents. Always smiling with genuine care. Thank you.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments. I think the staff here do amazing work setting the pace and involvement to suit each individual so your comments are very welcomed.


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Overall Experience  Overall Experience 5.0 out of 5

Time to relate to every person as an individual. Our relative has more freedom and one to one attention here than her previous care home. The meals' choice and quality are excellent. Well done.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your kind comments, I am pleased you feel this way and I will pass on your comments about the food. Thanks again


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Overall Experience  Overall Experience 5.0 out of 5

The Grange is looking after my mum who has dementia. It is a beautiful home with wonderful gardens. The staff are always happy and helpful.
There are many activities for the residents to get involved in including, arts and crafts, musicians and day trips. All the residents seem happy there.
I feel
reassured that mum is in safe hands. I wouldn’t hesitate in recommending this home to others.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments, its wonderful to hear. The staff always cheerful no matter what the situation and I am very grateful or the team we have.


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Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my mother receives.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

That's wonderful to hear, we couldn't ask for anything more, thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I am happy in my room being looked after nicely, the staff are nice. I can't find any fault with anything.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

That is lovely to hear, we all try our hardest to help everyone living here.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Littleport Grange Home for six years now. The staff are caring and responsive to her complex needs. They are reassuring when I am worried about mum. The activities for the residents are amazing. I cannot fault this care home.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your kind words, we value all feedback. It is our aim to make everyone feel at home and valued.


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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Littleport Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Littleport Grange Residential Home is calculated as follows: ( (208 Excellents x 5) + (18 Goods x 4) ) ÷ 226 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Littleport Grange Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Littleport Grange Residential Home

What types of Care is Littleport Grange Residential Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Littleport Grange Residential Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Littleport Grange Residential Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Littleport Grange Residential Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Littleport Grange Residential Home to the centre of Ely?

3.6 mile(s) as the crow flies, distance by road may be significantly further.