Littleport Grange Residential Home

Grange Lane, Littleport, Ely CB6 1HW
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9.9 35 Reviews
  • Littleport Grange Residential Home, Ely
Littleport Grange Residential Home, a period residence with many of its original Victorian features, is situated in scenic surroundings and is currently being refurbished to make the most modern care capabilities at the same time as offering more homely qualities and a versatile living environment.

Current manager, Kathryn McGuirk, has more than a decade of experience in care home management and understands the benefits of a smooth transition into the care environment. Tailor-made programmes are personalised to each person's needs, with regular assessments and activity programmes further supporting clients' lifestyles.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.

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Care Provided by Littleport Grange Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Drug Dependence (past or present)
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kathryn McGuirk (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Littleport Grange Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,600
    • Self-Funded Residential Dementia Care £1,450 – £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600

  • Fees are based on facilities offered in each room and the needs of the prospective service user. Not included are the cost of hairdressing, chiropody, newspapers and toiletries
  • (these prices are only a guideline, please contact Littleport Grange Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Littleport Grange Residential Home Reviews (35)

Total of 35, showing 21-35
9.9

Littleport Grange Residential Home has a Review Score of 9.9 (9.920) out of 10, based on 19 reviews in the last 2 years. Over all time Littleport Grange Residential Home has 35 reviews.

Overall Experience

  • 32
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Date Published

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Review from Hayley G (Granddaughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana was cared for with so much kindness right up until she passed away. The activities and people who would come in and entertain especially the dog, were just great, with lots of variety. I would recommend the Littleport Grange Residential Home to anyone asking.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments, our activities team really do work wonders and so many residents get to benefit from the activity program.


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Review from Andrew M (Son-in-law of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-Law had the best care possible from The Grange. She started her care in another home first, but we were so pleased when we managed to get her into The Grange. The staff went out of their way to make her as comfortable as could be. I would recommend them to anybody.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments, the staff spend a great deal of time getting to know our residents and their families. I am pleased this was your experience of our home.


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Review from John M (Son of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been a resident for over a year. During that time I have nothing praise for Littleport Grange and its facilities.
All members of staff have treated mum with the utmost care and respect and she seems to have a lovely rapport with all staff.
It’s lovely to be able to see mum (via the brilliant
social media group) enjoying herself dancing and singing along to the numerous talented singers and music acts that you very regularly have performing.
During the warmer months, it is lovely to be able to take mum outside and walk and relax and chat about the flowers, trees and squirrels in the lovely extensive gardens and grounds of the Grange.
I wouldn't hesitate to recommend this care home to anyone, the way they look after my mum is amazing.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments it is so lovely seeing faces light up with music. The staff love having a dance as well but do struggle to keep up with your mum!


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Review from Joanne P (Daughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved to Littleport Grange in October 2022, which was an incredibly hard decision to make. It was like an instant relief to know that my Dad was in safe hands!
As my Dad is such a young resident, it was always a concern of mine that he would be bored; but this couldn't be further from reality.
The activity schedule is extensive, and I couldn't be more impressed. The activities include arts and crafts, games, entertainers, trips out and personal one-to-one trips to cafes etc.
The meals provided are fantastic, and I especially love that he gets a choice of meals daily. The carers are personal, and really do make great efforts to build relationships with the residents.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your lovely comments, the team try their very best to support all our service users with activities that suit them.


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Review from Sharon T (Daughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Littleport Grange have always been welcoming and helped me out enormously when mum moved into the care home. They have answered numerous questions, and I feel that nothing is ever too much trouble. I know mum is in the best place. They have dealt with her dementia with love and understanding, always
showing her the greatest compassion and care. They offer a wide range of activities from musical events, to garden centre visits, to watching the local pantomime. Staff are always welcoming and friendly, and I know from mum's smile that she is in the right place.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for you lovely comments, we always try our very best to support not only our residents but their families too.


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Review from J E (Daughter of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great activities always going on.
Carers are on hand to help my mum with all her needs.
Clean and tidy throughout.
Happy friendly staff.
My mum is happy and content with the home and how she is treated.
Well done.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your review, we appreciate your feedback and are happy your mum is content here


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Review from Andrew H (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Littleport Grange is a fantastic care home that took care of my mum whilst she spent 13 weeks in plaster. Catered for her every need with compassion and energy. The staff are all fantastic. The room mum had was great with all that she needed. Lovely and warm all the time. Meals are fantastic all the
time according to my mum, and once I visited mum whilst she was eating her apple crumble and custard and I was given some too, delicious. To all the team of carers on the top floor thank you from the bottom of my heart for helping mum with her rehabilitation. A truly beautiful place to stay and has enormous grounds.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you so much for that feedback, I am pleased your mum had a really good experience. I will pass on your comments to the team.


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Review from D F (Niece of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent team of carers.
Excellent activities team with a brilliant, caring, patient team leader.
Lovely clean homely environment.
The home also supports local charities whenever possible.
Approachable, listening management team.
Overall Excellent.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your kind words. I will make sure the team reads your comments!


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Review from Elaine R (Daughter of Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at the home for 5 weeks now and although I have only spoken to her by phone, she has told me that she is very happy there. The family who have visited have confirmed this.My experience when she first entered was that the staff were very dedicated and caring and the room is lovely with
views of the garden. Everything I requested for my mum has been provided so far to keep her safe and well.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

That's wonderful to hear, it is essential that people feel welcomed and at home as soon as possible, the staff do everything they can to get to know people as much as possible. Thank you for your comments.


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Review from Vince M (Husband of Resident) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give a big thank you to all at The Grange for the care, kindness and consideration in looking after my wife during her stay. Staff have always been so friendly and supportive when we have visited and have gone the extra mile when needed. Thank you.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your kind words, we always try to provide the best care we possibly can. Best wishes from everyone at Littleport Grange


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Review from Ann G (Niece of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without the care and love all the staff gave my aunt we would not have had her for an extra two and a half years. It is an amazingly excellent home. The care and dedication of all the staff from the kitchen, cleaners and especially the carers.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments, the team will be very happy that their work is appreciated and recognised.


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Review from Tracy B (Granddaughter of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ladies and gentlemen if your looking for a care home that goes that extra mile, keeping loved ones safe, entertained, happy, well cared for , well fed and in comfort, then look no further than Littleport Grange.
Staff are so great here and really love the residents and their jobs. The entertainment
team put in so much effort they always have something going on.
The food, in my granny’s words, is lovely and the bed/room comfortable.
The staff keep family well informed (especially during covid lockdowns) zoom and telephone calls and emails. They are sheets on hand to give you updates. The manager is so helpful, it made the transition from my nan's own home to care home stress free. We were so worried how she would adapt but she has settled so well, our fears were unfounded. She loves it there. If you are wanted a find a care home for your loved one please go take a look, the gardens is spectacular too.
I can’t fault it.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your comments. The transition from home can be difficult but I am pleased things went smoothly for your granny.


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Review from Bridget M (Daughter of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the care and love given to my very elderly mum.
During covid, Littleport Grange was lucky to be chosen for lateral flow testing. This meant we were able to be tested and with necessary restrictions ie masks, screens, booked time slots, designated areas, were able to visit
every week. We were very grateful for this and helped us get through the difficult time.
The staff had lots more work to deal with and worked extremely hard for the welfare of the residents. They have lots of activities and entertainment for them.
Between visiting times, I wave at Mum through a window, in one of the airy day rooms. This makes her smile as phone calls can be difficult due to hearing problems!
Mum has a downstairs room with a french door which means I am currently able to see her there.
We take her out into the lovely grounds in good weather. The residents have a veggie plot there too.
Any problems they help overcome and are very caring.
I would wholeheartedly recommend Littleport Grange.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for recognising the dedication of our staff team, it is lovely to read you comments.


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Review from Gillian H (Daughter of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy and well cared for. Sometimes it does take a while for the phone to be answered, but remember that there are a lot of residents to care for. Patience is a virtue I was brought up with. The staff have always been helpful and friendly on the phone or in person. The entertainment aspect
is brilliant always something for them to do if they wish. A big thank you to all the staff.

Reply from Kathryn McGuirk, Registered Manager at Littleport Grange Residential Home

Thank you for your lovely comments and your patience.


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Review from C N (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Getting hold of staff to check on the welfare of my father is very difficult. When you do get through staff are very rude and do not speak good English. Zoom calls are difficult to set up as staff do not understand what they are doing so then we then become the host of the call, once set up the call
is not joined on their end so a total waste of time. It is a lot of money to stay there and my father slept in his chair for over a year. I realise older persons can be difficult and stubborn but don't feel enough or anything has been done to make his bed more comfortable.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Littleport Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Littleport Grange Residential Home is calculated as follows: ( (208 Excellents x 5) + (18 Goods x 4) ) ÷ 226 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Littleport Grange Residential Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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