Midfield Lodge Care Home has a Review Score of 9.7 (9.675) out of 10, based on 24 reviews in the last 2 years. Over all time Midfield Lodge Care Home has 56 reviews.
Review from Sue S (Daughter of Resident) published on 24 February 2025
Submitted via Website •
Report
Reply from Sean Mozes, Regional Manager at Midfield Lodge Care Home
Thank you for your kind words. we're delighted that to hear that your mother felt happy and well cared for and that you always felt welcome. your feedback means a lot!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Daughter of Resident) published on 30 December 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Samantha G (Daughter of Resident) published on 28 November 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John R (Husband of Resident) published on 24 September 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverley B (Daughter of Resident) published on 30 August 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Daughter of Resident) published on 18 June 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C A (Sister of Resident) published on 30 May 2024
Submitted via Website •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you for your kind review We are delighted to hear that your brother received excellent care and that our staff's friendliness and sympathy made a difference. We designed the courtyard layout to enhance visibility and reduce isolation for bedbound patients so it's great to know this had a positive impact. Your feedback is truly appreciated, and we'll make sure to share it with our team. Thank you for choosing us for your brother's care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joe L (Son of Resident) published on 22 May 2024
Submitted via Website •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you for your touching review. We're honoured that you chose Midfield Lodge for your mum's care and are glad to hear that our staff's compassion and competence met your expectations. Providing first-class end-of-life care and addressing all her needs is something we strive for and it's heartening to know we were able to support your family during such a difficult time. Your kind words mean a lot to us and we'll ensure they are shared with our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Husband of Resident) published on 14 May 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clare P (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B R (Resident) published on 3 April 2024
Submitted via Postal Card •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
We're delighted to hear you've enjoyed your stay with us. Our friendly and helpful staff strive to create a happy atmosphere for all our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol T (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
We're deeply touched by your feedback and grateful for the opportunity to care for your mum during such a difficult time. Providing compassionate support to our residents and their families is our top priority, and we're glad to hear that our efforts made a difference for you. Thank you for recommending our facilities and for your kind words about our staff and management. It means the world to us. If you ever need anything, please don't hesitate to reach out.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa K (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
We greatly appreciate your feedback. It's fantastic to hear that you found Midfield Lodge to be an amazing place with caring staff and delicious food. Our Sunday roast is always a hit, and we're glad you enjoyed it. We'll be sure to pass along your compliments to our nursing staff they'll be delighted to hear your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeanette S (Niece of Resident) published on 18 January 2024
Submitted via Postal Card •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you for your kind words it really means a lot to all of us at Midfield Lodge.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B W (Daughter of Resident) published on 21 November 2023
Submitted via Postal Card •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
I'm sorry for your loss. We appreciate your positive feedback on the care provided by our nursing staff. It's heartening to hear that your father received excellent care, and we're glad to have supported your family during this challenging time.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny B (Daughter of Resident) published on 4 October 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carlos G (Son of Resident) published on 22 August 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L H (Relative of Resident) published on 7 July 2023
Submitted via Website •
Report
Reply from Ged Rabinowitz, Admin at Midfield Lodge Care Home
Thank you very much for your kind review, we will make sure to pass on these warm words to all the members of our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S E (Daughter of Resident) published on 3 July 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.675) out of 10 for Midfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.675 for Midfield Lodge Care Home is calculated as follows: ( (195 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 274 Ratings = 4.675
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Midfield Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet