Midfield Lodge Care Home

Cambridge Road, Oakington, Cambridge CB24 3BG
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9.7 56 Reviews
  • Midfield Lodge Care Home, Cambridge
Midfield Lodge Care Centre offers specialist nursing support packages and respite care, registered with the Care Quality Commission to house forty residents at a time.

Carers use tried and tested procedures to improve the health and well-being of service users, in a comfortable and fully secure setting.

A pleasant countryside location in scenic Cambridgeshire makes for a relaxing time, with the addition of attractive gardens and en-suite bedrooms.

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Care Provided by Midfield Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sham Deonarine (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Midfield Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Midfield Lodge Care Home Reviews (56)

Total of 56, showing 41-56
9.7

Midfield Lodge Care Home has a Review Score of 9.7 (9.675) out of 10, based on 24 reviews in the last 2 years. Over all time Midfield Lodge Care Home has 56 reviews.

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Review from Marian F (Daughter-in-law of Resident) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have shown love to my mother-in-law. They have made her feel at home and that they care for her. Mother-in-law loves dogs and was missing having one of her own. The staff have now got a resident dog and he regularly visits the residents and my mother-in-law is thrilled. It has put a light
back in her eyes and it is great to have up-to-date photos of the two of them together. Mother-in-law has received the best nursing care she possibly could have received over this past difficult year of Covid restrictions. It has brought my husband and me tremendous peace of mind to know she is in the best possible place at this time and receiving the best care for all her needs. Thank you with all of our hearts, for all that you have done, and continue to do, to make Mum feel loved and cared for when we are unable to do so ourselves at the moment. God bless all of you.

Reply from Olivia Shields, Marketing Assistant at Midfield Lodge Care Home

Thank you, Marian, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Midfield Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care.


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Review from Caroline D (Daughter of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Midfield Lodge in March following a rapid progression of Alzheimer's disease. From the moment mum moved in, she was cared for extremely well and was treated with kindness and thoughtfulness. The staff are truly wonderful and went above and beyond what we expected of them - they all
work so hard and really made an effort to get to know my mum as a person. Mum's day-to-day care needs, medical treatment and care for her well-being were of a very high standard. If there were any concerns about my mum, I was immediately informed and the nurses were very quick to pick up any changes in mum's condition. Midfield is a safe, happy and well-run care home and I would have no hesitation in recommending it to anybody looking for care. I have been humbled by the kindness that they have all shown to me and my sister during the last few precious months of my Mum's life as she sadly passed away in December 2019 but feel grateful that she was in such a good place. Thank you.

Reply from Olivia Shields, Marketing Assistant at Midfield Lodge Care Home

Thank you, Caroline, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Midfield Lodge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Midfield Lodge did see some friendships flourish with both the Care team and residents. Thank you again, Caroline, if there is anything more we can do please do not hesitate to reach out.


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Review from Paula N (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into the home on 2nd December 2019. She was very happy there. The care and love they all gave Mum as brilliant. Also, the care and support I was given too. Couldn't have been in a better place to end her days.

Reply from Olivia Shields, Marketing Assistant at Midfield Lodge Care Home

Thank you, Paula, for your feedback and for taking the time to share your experience at Midfield Lodge Care Home. We are so sorry to hear about your Mum, but pleased you felt she received great care and hope that her time at Midfield Lodge did see some friendships flourish, especially with the care team. If there is anything more we can do, please do not hesitate to reach out.


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Review from Linda P (Daughter of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We went and visited this home before my mother arrived. We were shown around and able to meet the staff on shift. We were shown all the facilities on offer and were very pleased with everything we saw. Everybody was welcoming and made us feel at ease. As soon as my mother arrived from hospital, she
was made to feel welcome and offered a drink and food if she wanted. The staff all introduced themselves to her, making sure she could hear them and understand them. Although my mother was very stressed after the journey from hospital to Midfield, she was able to relax and recover from the journey. A very nice place and everybody is treated with dignity and respect.

Reply from Olivia Shields, Marketing Assistant at Midfield Lodge Care Home

Thank you, Linda, for your positive feedback towards Midfield Lodge Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mother has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Review from Peter W (Brother of Resident) published on 4 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We would like to thank the management and staff for the way they looked after my sister. For the six months or more my sister was in your care we are so pleased that you showed such compassion and care right up to the day she passed away. Many thanks.

Reply from Jasmine Bracken, Marketing Administrator at Midfield Lodge Care Home

Thank you Peter, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Midfield Lodge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your sister with dignity and the compassion she deserved during her time at our home. We hope that her time at Midfield Lodge did see some friendships flourish with both the Care team and residents. Thank you again Peter, if there is anything more we can do please do not hesitate to reach out.


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Review from Claire B (Daughter of Resident) published on 6 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away at home in Midfield Lodge after moving in 10 months ago. Mum had Alzheimer's and was unable to walk at the point she came to live here. I have been overwhelmed by the care given to her and our family during her time here. Mum was very settled, happy and I could tell that she felt
safe and secure. All of her care needs were met with professionalism, dignity and a sense of humour. I feel that the staff all knew my mum well and they always had time to chat with her and any visitors. The bedrooms are not the biggest but they are functional and clean. The communal areas are welcoming with comfy furniture and there are beautiful gardens and easy parking. I'm a nurse and I feel very lucky that my mum was able to spend her last few months being cared for and was able to die here peacefully; all with such dignity and compassion. I have been touched by many small acts of respect and kindness shown to her. The staff are all very special people who go above and beyond to care.

Reply from Jasmine Bracken, Marketing Administrator at Midfield Lodge Care Home

Thank you Claire for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Midfield Lodge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Midfield Lodge did see some friendships flourish with both the Care team and residents.


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Review from Jonathan H (Son of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was well cared for in an efficient, effective and comfortable environment by staff who understood the need to maintain a low key presence around those suffering from Alzheimer's and similar cognitive disorders. A pleasant place to be despite not being most modern.

Reply from Ronnie Cavanagh, Marketing at Midfield Lodge Care Home

Thank you, Jonathan, for your comments about your recent experience at Midfield Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Doug R (Son of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care my father has received has been first class. All of the staff are very kind and helpful. I can recommend Midfield Lodge as a great place to be.

Reply from Ronnie Cavanagh, Marketing at Midfield Lodge Care Home

Thank you, Doug, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Midfield Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Nicola S (Daughter of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been well looked after, the staff are all lovely and friendly. I've been very happy with Mum's care. Visitors always welcome.

Reply from Ronnie Cavanagh, Marketing at Midfield Lodge Care Home

Thank you, Nicola, for your feedback following your recent experience at Midfield Lodge Care Home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.


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Review from Trevor D (Son of Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is cared for as well as you could be cared for. My sister and I agree on this.
The staff are friendly, talking to dad and us. We are always well informed of any problem dad has. The food is good and the homes are clean and tidy. We are happy with dads care.

Reply from Ronnie Cavanagh, Marketing at Midfield Lodge Care Home

Thank you, Trevor, for letting us know how we are doing at Midfield Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Margaret F (Wife of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Husband stayed for periods of respite and has been very satisfied. Likes the carers and others staff.

Reply from Ronnie Cavanagh, Marketing at Midfield Lodge Care Home

Thank you, Margaret, for letting us know how we are doing at Midfield Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from S B (Daughter of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Midfield Lodge a very much home from home place. It may not be as "shiny" as some I have visited but very welcoming and the staff are brilliant. The food is excellent and plenty of drinks on tap. My mum's room is basic, has no carpet and sometimes could be cleaner but that is my only gripe.

Reply from Ronnie Cavanagh, Marketing at Midfield Lodge Care Home

Thank you for letting us know how we are doing at Midfield Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from P C (Daughter of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

When Dad moved in, it seemed good but it soon became apparent management and staff issues were a problem. An awful lot of agency is used and therefore don't get to know the residents. This can cause problems especially in Dad's case, you need to know him and how to deal with his need before providing
the care. There has been a lot of management changes as well. When a certain senior is on, the whole home is different and organised.

Reply from Ronnie Cavanagh, Marketing at Midfield Lodge Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. We take all feedback seriously and always look at areas to improve the services we provide. Would you be willing to discuss your comments further? Please contact us on fourseasons@fshc.co.uk and our feedback team will be in touch with you directly.


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Review from I H (Son of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Six months ago I would have thought about changing homes. But, with a new boss, new staff and new ideas they are 85% there.

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Review from Cheryll B (Sister of Resident) published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Midfield Lodge was clean and the grounds were lovely and all the staff were excellent. They took great care of my brother and made sure that I was ok as well. I had food and drink and they were always there if I needed them to help or talk to. When he passed away, they made sure that I was ok and if
I needed anything I only had to ask. I can not praise them enough.

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Review from R F (Nephew of Resident) published on 19 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My aunt died at Midfield Lodge Care Home. I went to collect her belongings a few days later. I saw the administrator, she was very abrupt and unsympathetic. Quite surprising there seemed to be no interest or concern. I left feeling they did not care, just another death passing through.

Reply from Sherrill Thomas, Home Manager at Midfield Lodge Care Home

Thank you for taking the time to review Midfield Lodge Care Home - we appreciate all comments and feedback about our home. After reading your review I would like to offer my sincere apologies that you felt this way - we ensure our team are professional and respectful at all times so this isn’t something we would expect. We receive many comments on how supportive the home is and a number of relatives continue to visit the home even after their loved ones have passed away. If you would like to discuss this further I would be happy to talk in more detail with you. I look forward to hearing from you. Best wishes.


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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Midfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Midfield Lodge Care Home is calculated as follows: ( (195 Excellents x 5) + (69 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 274 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Midfield Lodge Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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