Barchester Rose Lodge Care Home

Walton Road, Wisbech PE13 3EP
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9.7 81 Reviews
  • Barchester Rose Lodge Care Home, Wisbech
Rose Lodge is a modern, purpose-built care home, set in beautiful private landscaped gardens in the market town of Wisbech. The highly skilled and experienced team provide high quality 24-hour Nursing, Residential and Dementia Care for older people.

Rose Lodge boasts a range of exceptional facilities that really make Rose Lodge feel like a home away from home. The home's Chefs are passionate about providing meals that are both nutritionally balanced and delicious. Alongside this, full-time Activities Coordinators work hard to ensure a busy and varied activities programme, designed around the needs and interests of each resident living at the home - examples include pet therapy, live entertainment, gardening and celebrations for special days.

Rose Lodge also has a dedicated Memory Lane Community that provides a safe, homely environment for people living with Dementia which has been designed following these guidelines ensuring the care provided supports residents’ freedom of choice. The aim is to maintain their life-skills, improving their self-esteem and helping them to maintain and develop their independence while they are living with at Rose Lodge.

Staff undertake specialist dementia care training developed by a team of Dementia Care Specialists and academic partners, the Centre for Dementia Research at Leeds Beckett University. Together they ensure training programmes at Barchester Healthcare are informed by the very latest thinking. This in turn ensures that residents supported at the home feel comfortable and safe in their surrounding environment, helping ensure they live life with dementia to the full.

Rose Lodge welcomes visitors at any time and the team very much look forward to welcoming you soon!

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Care Provided by Barchester Rose Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Megan Jones (General Manager)
  • Admission Criteria
    • An individual care needs assessment is always completed by our clinical team prior to any admission to Rose Lodge
    • Ages 50+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Barchester Rose Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,519

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Rose Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit Rose Lodge at any time - the door is always open!


  • Parking

  • Onsite standard parking and disabled parking are widely available at the home.


Barchester Rose Lodge Care Home Reviews (81)

Total of 81, showing 21-40
9.7

Barchester Rose Lodge Care Home has a Review Score of 9.7 (9.663) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Rose Lodge Care Home has 81 reviews.

Overall Experience

  • 62
  • 13
  • 1
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  • 4

Date Published

81
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7
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Review from Judy R (Wife of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything here at all. Staff, without exception, are fantastic. Nothing is too much trouble. Foos marvellous - care faultless. He is very happy here.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for taking the time to write and provide this lovely feedback about Rose Lodge and the care we provide. It really does mean a lot, and I will be sure to share it with the team.


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Review from Julie H (Daughter of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was always clean and was always looked after. He seemed happy and settled and enjoyed all the staff that cared for him.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for taking the time to leave such a great review and your kind words too about the care and team here at Rose Lodge Care Home - it really does mean a lot to us. Thank you so much!


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Review from Lesley C (Next of Kin) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was transferred from the hospital for respite to Barchester Rose Lodge Care Home. The staff are very friendly and approachable. I called the staff every day as, as a family, we were unable to visit as my dad had Covid-19 and nothing was too much trouble. Excellent care, we cannot thank the staff
enough. My dad enjoyed his time in the home and was very complimentary of the food and the staff that looked after him. A special mention to four members of staff, we are very grateful. Dad has put on weight and has made a fantastic improvement due to his care.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind words - it was a pleasure to have your Dad with us and I will pass your comments to the team.


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Review from Richard G (Brother of Resident) published on 8 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rose Lodge was the first place in many years he was able to call home. The management and staff work tirelessly at Rose Lodge. The standard of the home is very high and has a very good feel to it. Thank you all at Rose Lodge for the care you gave to my brother.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind words - your brother was a pleasure to have with us, and I will pass your thoughts to the team.


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Review from Patricia G (Resident) assisted by family/friend published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care. The home is very clean and smart, just like a five-star hotel. Food excellent, lots of choices. Staff friendly, go above and beyond to help you, even when short-staffed.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words, it was a pleasure to have you stay with us, and I will pass this on to the team.


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Review from R R (Daughter-in-law of Resident) published on 31 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law enjoyed his respite stay at Rose Lodge. This is the second time on respite; he loves the food and is well looked after.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind words; your father-in-law was a pleasure to have with us.


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Review from J W (Sister of Resident) published on 13 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was only with you for one week before he sadly passed away. His care was exceptional from all departments staff and the same care was given to us his family.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind words and at such a difficult time for you. I will pass this to the team.


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Review from Alan R (Resident) published on 1 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here, the food is good, the staff are happy and always help me.
It feels like a hotel, when I go to the cafe area there is always someone to talk to.
Gardens are really well kept and look fantastic in the summer.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your lovely words. I will pass this on to the team.


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Review from Dee N (Daughter of Resident) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all involved in dad's care. He has put on weight, is content and settled. He is treated with respect, and we feel very involved in all matters of his care. We are very lucky that dad's stay coincides with easier visiting regulations, and we are made to feel welcome. A very caring, and homely
care home, which is very well managed.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind review - I shall pass this on to the team.


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Review from J L (Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for a week and I love it. I had my hair done and watched the banjo man. Staff are lovely and they feed you well.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind words - I will pass this to the team.


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Review from Julie H (Daughter-in-law of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I found this care home very unwelcoming. Could never find any staff upstairs on the dementia floor. There was never ever communication unless payment was needed. Only met the manager once and that was to say the resident would be leaving. When asked to speak to her she didn’t call us into the office.
The whole conversation was in the corridor, not very professional at all!

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

We are very sorry to hear that your experience fell below the standards we would expect in one of our homes. We would be happy to discuss this further with you if you wish.


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Review from Heather W (Friend of Resident) published on 1 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is always positive when I enter Rose Lodge. A bright clean building it was purpose-built with wide corridors and tasteful decoration throughout. All of the staff are caring and friendly.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind review, I will pass this onto the team.


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Review from S G (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is safe and happy there which makes me happy. Staff are kind, food looks nice and mum has gained weight. Activity team engage mum and management are present and leads well. Home is clean and gardens are well-tended - when can I book in!

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind words about our home, I shall pass this to the team.


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Review from C K (Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the staff here.
The garden is nice.

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Review from Lucille H (Wife of Resident) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has now been at Rose Lodge for over 15 years and during this time it has become his home. He is well looked after there and all of his needs are catered for. He enjoys a few activities and his TV is also a great pass time for him. The staff are friendly and helpful and all in all, feel that
we chose well when we found Rose Lodge. We have just started bedroom visits, so this is making life even better for us both.

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Review from Allan G (Brother of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has excelled itself during the challenging times of Covid 19. Even though I have only just been able to visit my brother again inside, their professionalism on the issues has been second to none. They have encouraged Skype and telephone calls, to which they have helped him to do, as he is unable
to do by himself. The Garden visits last year were carefully managed. He has settled extremely well into the home and very happy that he was allowed to bring his own large screen into his bedroom as he avidly watches TV. The room itself is always clean and in all fairness, the whole home is always clean. The staff have always been approachable, friendly, and caring, which is a positive as I can't be with him 24/7 - never ever, had any qualms about leaving him. My brother's health and well-being is in safe hands with the home. He has no complaints about the food, he remarks, that they even cut it up for him! The home offers a varied programme of events, which he enjoys.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your review and kind words - I will ensure this is passed to the team.


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Review from Rachel C (Sister-in-law of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been been a resident here since September 2019. From day 1, he received a very warm welcome from all the staff, they did not know him beforehand. Their friendliness helped him to settle in very quickly, which put other family members' minds at rest, as to whether we have made the
right decision. Even on bad days, when he has been poorly, the staff have treated him in a very caring manner and they have been professional at all times. When I have chatted with him, he has enjoyed all the meals that have been served, they always look appetizing. It is a shame that we can't visit at the moment, as the cakes were always nice, with a cuppa. The programme of events that the home holds have appealed to him and he actively looks forwards to the Bingo! Even during the challenging times of Covid, the staff have been very good, helping him to make phone calls/Skype calls when visiting was prohibited. With regards to Covid, the home has been actively on the ball with this.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your review and kind words. I shall ensure this is passed to the team.


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Review from Vicky W (Granddaughter of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan receives a great standard of care from a caring and professional team. Any queries are answered quickly and staff go out of their way to ensure any requests are met. It’s wonderful to see my nan so happy and to see her so well cared for.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your review and kind words. I will ensure this is passed to the team.


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Review from Kerry S (Niece of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was impressed how well the staff communicated with me and my uncle regarding my aunt. She is so settled now on memory lane and she does have her ups and downs but the staff are really good with her. I am glad she is safe and encouraged to mix with other residents and it's reassuring she is happy and
has some independence again in her own world.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your review and kind words. I will pass this to the team.


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Review from Annie T (Daughter-in-law of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is very well looked after. He's been at Rose Lodge since about June last year and he loves it there. The staff and nurses are all very good and caring. I'm very happy with how he's looked after.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your review and kind words - I will ensure this is passed to the team.


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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Barchester Rose Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.663 for Barchester Rose Lodge Care Home is calculated as follows: ( (139 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 166 Ratings = 4.663

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Rose Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (10)

Meg

Meg Jones

Job Title: General Manager

Joined: 2005

Hi, my name is Meg, and I am the General Manager here at Rose Lodge. I hope you find what you're looking for on our website.


I have been a part of the team here since 2005. I joined as a newly qualified Nurse, wanting to work with the elderly and improve the care and services they receive. I was promoted to Floor Sister in 2010 and then to Deputy Manager in 2015, becoming General Manager in 2017. I am so proud to be leading a wonderful team and feel genuinely blessed to be surrounded by all of them.


Please do pop in to see us, we would love to meet with you and show you around Rose Lodge.


Viktorija

Viktorija Tume

Job Title: Deputy General Manager

Joined: 2018

Hi, my name is Viktorija and I have worked at Rose Lodge since 2015 and was promoted to Deputy General Manager in 2018.


I really enjoy caring for people and being able to support the team in delivering high-quality care to those living at home.


Please do come and see me, as I would love to talk with you about how we can help.


Jane

Jane Ritchie

Job Title: Head of Activities

Joined: 2010

Hello, my name is Jane and I am the Activities Coordinator here at Rose Lodge I have been here since 2010.


My role is to engage and stimulate our residents by offering a range of activities for them to enjoy. I want to get everyone involved and make our home community and atmosphere as positive and welcoming as possible.


Making sure that our residents have things to do that they really enjoy doing is something that I am passionate about, It is so important to make sure that they are happy and enjoy all of the activities and events that we do with them. We enjoy creating new and special memories together.


Jackie

Jackie Watson

Job Title: Head Housekeeper

Joined: 2014

Hi, I am Jackie and I am the Head Housekeeper at Rose Lodge.


I have been here since 2014 and I take great pride in ensuring the home environment is clean and tidy for everyone to enjoy. I would love to meet you and have a chat about you or your loved one and how we can help you.


Di

Di Lilley

Job Title: Head Chef

Joined: 1993

Hi, I am Dianne and I am the Head Chef here at Rose Lodge.


I have been working here since it opened in 1993 and I love my job. I enjoy cooking and baking for the residents as well as working with my dedicated catering team. Please do come and say hello!


Loida

Loida Natividad

Job Title: Unit Manager

Joined: 2003

Hi, I am Loida and I have been at Rose Lodge since 2003.


Since joining, I have been a unit manager and I have vast experience in caring for elderly people and those living with Dementia too. I am dedicated to providing high-quality care for our residents and offering support to their loved ones too


Please feel free to come and meet when you visit our home as I would love to say hello!


Shane

Shane Taylor

Job Title: Memory Lane Unit Manager

Joined: 2022

Hi, I am Shane and I am the Memory Lane Community Manager.


I have been working in social care for over 10 years and I have a passion for caring for those living with dementia. I would love to show you around and have a chat about how we can help you.


Beccy

Beccy Worlding

Job Title: Administrator

Joined: 2016

Hello, my name is Beccy and I am the Administrator here at Rose Lodge.


I joined Barchester in 2016 and I am here to assist with any contractual questions that you may have and also to ensure that our residents and their families are fully supported by our home.


I have always enjoyed working closely with people and especially meeting residents, their families and friends. If there is anything that I can do to help - please do not hesitate to ask I look forward to meeting you and welcoming you to Rose Lodge very soon.


Leanne

Leanne Bird

Job Title: Senior Care Assistant & Dementia Champion

Joined: 2013

Leanne has been cherished member of the Rose Lodge family since 2013 and makes up part of our incredible care team.


She is also proud to be the homes Dementia Champion.


Speaking with great warmth, Leanne says the home is like a second family and how rewarding it feels to make such a difference in her residents lives.


Away from the home Leanne loves to spend time with her family, her children and grandchildren.


Cameron

Cameron Drew Peck

Job Title: Care Assistant

Joined: 2022

Cameron has been a valued member of the Rose Lodge family since 2022, serving as one of our exceptional care assistants.


She speaks fondly of her passion for caring for others and regards the home as her second family.


In her leisure time, Cameron enjoys reading, especially psychology and fantasy-themed books, and enjoys watching movies with her partner.