Barchester Rose Lodge Care Home

Walton Road, Wisbech PE13 3EP
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9.7 81 Reviews
  • Barchester Rose Lodge Care Home, Wisbech
Rose Lodge is a modern, purpose-built care home, set in beautiful private landscaped gardens in the market town of Wisbech. The highly skilled and experienced team provide high quality 24-hour Nursing, Residential and Dementia Care for older people.

Rose Lodge boasts a range of exceptional facilities that really make Rose Lodge feel like a home away from home. The home's Chefs are passionate about providing meals that are both nutritionally balanced and delicious. Alongside this, full-time Activities Coordinators work hard to ensure a busy and varied activities programme, designed around the needs and interests of each resident living at the home - examples include pet therapy, live entertainment, gardening and celebrations for special days.

Rose Lodge also has a dedicated Memory Lane Community that provides a safe, homely environment for people living with Dementia which has been designed following these guidelines ensuring the care provided supports residents’ freedom of choice. The aim is to maintain their life-skills, improving their self-esteem and helping them to maintain and develop their independence while they are living with at Rose Lodge.

Staff undertake specialist dementia care training developed by a team of Dementia Care Specialists and academic partners, the Centre for Dementia Research at Leeds Beckett University. Together they ensure training programmes at Barchester Healthcare are informed by the very latest thinking. This in turn ensures that residents supported at the home feel comfortable and safe in their surrounding environment, helping ensure they live life with dementia to the full.

Rose Lodge welcomes visitors at any time and the team very much look forward to welcoming you soon!

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Care Provided by Barchester Rose Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Megan Jones (General Manager)
  • Admission Criteria
    • An individual care needs assessment is always completed by our clinical team prior to any admission to Rose Lodge
    • Ages 50+
  • Room Information
    • Single Rooms (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Barchester Rose Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,519

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Rose Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please feel free to visit Rose Lodge at any time - the door is always open!


  • Parking

  • Onsite standard parking and disabled parking are widely available at the home.


Barchester Rose Lodge Care Home Reviews (81)

Total of 81, showing 61-80
9.7

Barchester Rose Lodge Care Home has a Review Score of 9.7 (9.663) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Rose Lodge Care Home has 81 reviews.

Overall Experience

  • 62
  • 13
  • 1
  • 1
  • 4

Date Published

81
1
7
14
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Review from Tracey B (Daughter of Resident) published on 26 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to stay at Rose lodge for respite care from hospital. At the time of arrival, my dad was in a confused state and very weak and needed to completely rest and get his energy levels back to normal. On arrival, the staff made him feel very welcome, he arrived just after teatime but within 30
minutes of arriving he was having some tea. I could not believe the difference in my dad after a couple of days he had improved so much, the staff were always popping in to make sure that he was Ok, food and drinks as and when he wanted them. If he had not met a member of staff before they would always introduce themselves before entering so that he knew everyone. My dad stayed for around 7 weeks and in that time his energy levels improved 100% and this is owed to the fantastic jobs that all the staff do. I know that the home has an employee of the month but in our opinion, I think they all deserve to be employee of the month as nothing was too much trouble for them.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for this Tracey, it means a lot to have such a lovely review. I will pass your comments on to the team


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Review from Helen H (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever we arrive to visit mum we receive a warm welcome from staff. Mum's care is tailored to her needs and the staff know how to get the best from mum. I feel confident that staff would contact me if they need to and that I can talk to staff about the care mum receives.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your comments, I will pass this on to the team.


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Review from J C (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always welcomed from office staff. The manager knows who I am and who my mother is and I feel that she is approachable if we had any queries. The care staff always tell me how she is doing, what she has eaten and whether she has been drinking or not. Mum has dementia and is not able to communicate
this to me.
I feel happy that I know they will contact me if there are any problems or if mum needs anything.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for this, I will feed your comments back to the team.


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Review from Kay B (Daughter of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful care home Rose Cottage is! The staff all across the board could not be improved upon for their kindness, compassion, attention to detail and overall happiness that is infectious within its walls.
Mum did not spend long with you sadly, but the warmth you extended to us all during a
very difficult time was incredible and much appreciated. We cannot thank you enough or praise you enough and will never forget the atmosphere you instantly created on our arrival until and beyond the day mum died.


Manager, staff and everyone, be very proud of what you achieve and the impact you must have and have had on so many people over the years. You pulled out all the “stops” for us in our hour of need and took away our fears and distress by enveloping us within your warm, safe arms.


I would like to think that your home could be nominated for outstanding service to the families you accommodate at what is often their most difficult time. Many, many thanks.


Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much Kay for your kind words - I am sorry we only had Mum for such a short time and pleased that you had a really positive experience of Rose Lodge. I will pass your comments to the team.


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Review from Henry (Nephew of Resident) published on 20 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly care home with helpful staff. Problems solved quickly when needed too. Excellent activities available to all residents.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words - I will pass this to the team.


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Review from J J (Friend of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All very kind looked after well, eats well what more could we want, also know he is safe.

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words, I will pass this onto the team


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Review from Sally S (Cousin of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to Rose Lodge to see my Aunt for the first time after she was moved there last month. I was very impressed with how welcoming the reception staff were. The lady knew exactly where to send me and the carers I spoke to while I was there knew all about my Aunt and how she was getting on. They are
all lovely and I am so pleased that she is being well looked after. I was anxious about her going into a home but I think I might reserve a room for me for when the time comes!

Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words, I will share them with the team


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Review from Sue H (Daughter of Resident) published on 28 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to your care home last year after his wife passed away and although it was a hard decision for me to make I knew in my heart it was the right thing to do. The care is excellent, the staff can't do enough for Dad and there is a nurse on duty if he needs her.
The warm and friendly staff
always treat my dad with the utmost respect, knocking on the door before entering, always popping in to see if there is anything that he needs.
When I visit they are always cheerful and kind to me and I know if I am worried they are also there for me.
The gardens are immaculate and Dad has a lovely view from his room window. The meals are really lovely, beautiful dining room.
Thank you to all the staff for continuing to care for Dad.

Reply from Meg Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for your kind words, this really means a lot to us. I will pass this on to the team.


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Review from Tim (Son of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all at Rose Lodge especially your Activities Coordinator, for making my father's 90th birthday such a special occasion with a wonderful afternoon tea party.


Family and friends were invited to celebrate with him and you so thoughtfully created a lovely atmosphere with bunting, sandwiches

and an amazing cake.
The afternoon was made even more delightful with a live musical performance featuring the 'Banjo Man'.


My father is always keen to tell us how well he is looked after at Rose Lodge and how grateful he is for the care and attention he receives from all the staff that are in contact with him. On behalf of his family, I would like to echo that sentiment and also add our sincere thanks and gratitude for the continuing care and attention that you provide.


Reply from Megan Jones, General Manager at Barchester Rose Lodge Care Home

Thank you so much for this Tim, I will pass your sentiments on to the team. I was present for Dads party and can echo that it was a wonderful day for all of us and it was amazing to see Dads face light up when he was playing the banjo.


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Review from Frederick S (Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here since my admission on Friday 24th March 2017. My initial impressions of this establishment were considerably more than favourable and throughout the period of my domicile here I can truly record that I have not experienced an occasion which prompted me to regret the decision
I took (based on my elder daughter's strong recommendation) to move into here.


A return home was out of the question due in part to my condition but mainly because I lost my wife ten years ago and could not envisage how all my needs could/would be coordinated. In essence from my point of view Rose Lodge was, is, and will be the place for me.


Thoughts for the future; to set aside a small room for physical training with installed equipment including - treadmill, fixed cycles, cycle pedal equipment open on specific days with professional in attendance.


Reply from Meg Jones, General Manager at Barchester Rose Lodge Care Home

This is such a lovely review, thank you so much for your comments. I will look into having a more physical exercise for you.


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Review from J T B (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel the care and understanding of my parents is very good, they keep me informed if any problems occur, any concerns I have they act upon them straight away.
The staff are very friendly and helpful.
The rooms are kept very clean and the gardens are lovely for the residents to enjoy.
The food is
also very good.

Reply from Meg Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words Tina, I will pass this to the team


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Review from Michael R (Son of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Rose Lodge for almost one and a half years; after leaving hospital. Rose Lodge has proved itself to be a superb care home. Excellent facilities, lovely caring staff, and superb grounds and gardens. Residents and visitors alike are always treated with respect and courtesy. Overall,
I would rate it as the best care home I have had experience with (with other family members who were in care). The number one choice as far as myself and my family are concerned. Well done Rose Lodge!

Reply from Elaine Harrop, Deputy manager at Barchester Rose Lodge Care Home

Thank you so much for your thoughtful words, it really does mean so much to all the staff.


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Review from Marion C (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family have been delighted with Rose Lodge for my mothers care. She is happy and all staff show the same care which is excellent. I would be happy to recommend this home to anybody who is in need of constant care.

Reply from Meg Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words - I will ensure the team are aware of your comments.


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Review from J T (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my mum gets. A nice place for her to live.

Reply from Meg Jones, General Manager at Barchester Rose Lodge Care Home

Thank you for your review - I will ensure that this is passed to the team.


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Review from David N (Friend of Resident) published on 5 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my friend has received has been simply perfect. The wonderful love that has been shown is beyond words. Barchester Rose Lodge Care Home is the standard to which all care/nursing homes should strive to achieve. My dear friend could not have received better care, I am so very grateful.

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Review from Bernard R (Son-in-law of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care sometimes under difficult circumstances, think you do well.

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Review from Nick M (Son of Resident) published on 1 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Rose Lodge for over two years. During this time, her confusion has sadly worsened and her need for nursing care has increased. The staff at rose Lodge have been first class and have always stepped up the level of support as mum's needs have increased. All the staff (carers,
nurses, cleaners, administrators, managers) have shown tremendous compassion and kindness. I could not be more grateful.

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Review from Ellee (Daughter of Resident) published on 5 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff for the care they give my mother who moved into Rose Lodge six weeks ago. Part of mum's old sparky character is still there and can be seen and appreciated by the staff who encourage her to sing and enjoy her music. This is the one way mum expresses herself.
The staff
were wonderful in helping plan a family birthday party for my mother in the home, allowing us to bring in our own entertainer - an Elvis singer. The events organiser, the kitchen staff who prepared a delicious buffet, and the hairdresser who came in on a Sunday morning to make sure mum's hair was perfect, were all fantastic. Thank you!
I also appreciated when Rose Lodge sent in a member of staff to care for mum when she was going through a very bad time in hospital suffering from pneumonia and was very severely dehydrated. At my request, and at an additional cost, a member of staff went in a Sunday and spent the day giving mum 1-1 care that she desperately needed to aid her recovery.

Reply from Jayne Masterson, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words, I will pass this on to the team.


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Review from Neil M (Husband of Resident) published on 4 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife transferred from another home in the Spring of 2015. Her arrival made an immediate difference to this care home. She asserted herself very openly and effectively, leaving little room for doubt as to her expectations for this home. Despite having been faced with a considerable number of problems
in her later years she has coped more than adequately with all of them. Her presence is very visible and the only drawback is that she is not present at webchats although she is always within easy contact by email or mobile phone. She deserves every encouragement and she has has welcomed a quite large contingent of staff members. She full merits any gesture of encouragement.

Reply from Jayne Masterson, General Manager at Barchester Rose Lodge Care Home

Thank you for taking the time to review our home which we feel you are also a part of. I will pass your comments to the team.


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Review from Carole W (Daughter of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rose Lodge is a very well run home. Always a very warm welcome, good food, pleasant staff and clean rooms. Would recommend to both family and friends.

Reply from Jayne Masterson, General Manager at Barchester Rose Lodge Care Home

Thank you for your kind words, they will be passed on to our team.


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Current Review Score: 9.7 (9.663)

Overview of Review Score

The Review Score of 9.7 (9.663) out of 10 for Barchester Rose Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.663 for Barchester Rose Lodge Care Home is calculated as follows: ( (139 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 166 Ratings = 4.663

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Rose Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (10)

Meg

Meg Jones

Job Title: General Manager

Joined: 2005

Hi, my name is Meg, and I am the General Manager here at Rose Lodge. I hope you find what you're looking for on our website.


I have been a part of the team here since 2005. I joined as a newly qualified Nurse, wanting to work with the elderly and improve the care and services they receive. I was promoted to Floor Sister in 2010 and then to Deputy Manager in 2015, becoming General Manager in 2017. I am so proud to be leading a wonderful team and feel genuinely blessed to be surrounded by all of them.


Please do pop in to see us, we would love to meet with you and show you around Rose Lodge.


Viktorija

Viktorija Tume

Job Title: Deputy General Manager

Joined: 2018

Hi, my name is Viktorija and I have worked at Rose Lodge since 2015 and was promoted to Deputy General Manager in 2018.


I really enjoy caring for people and being able to support the team in delivering high-quality care to those living at home.


Please do come and see me, as I would love to talk with you about how we can help.


Jane

Jane Ritchie

Job Title: Head of Activities

Joined: 2010

Hello, my name is Jane and I am the Activities Coordinator here at Rose Lodge I have been here since 2010.


My role is to engage and stimulate our residents by offering a range of activities for them to enjoy. I want to get everyone involved and make our home community and atmosphere as positive and welcoming as possible.


Making sure that our residents have things to do that they really enjoy doing is something that I am passionate about, It is so important to make sure that they are happy and enjoy all of the activities and events that we do with them. We enjoy creating new and special memories together.


Jackie

Jackie Watson

Job Title: Head Housekeeper

Joined: 2014

Hi, I am Jackie and I am the Head Housekeeper at Rose Lodge.


I have been here since 2014 and I take great pride in ensuring the home environment is clean and tidy for everyone to enjoy. I would love to meet you and have a chat about you or your loved one and how we can help you.


Di

Di Lilley

Job Title: Head Chef

Joined: 1993

Hi, I am Dianne and I am the Head Chef here at Rose Lodge.


I have been working here since it opened in 1993 and I love my job. I enjoy cooking and baking for the residents as well as working with my dedicated catering team. Please do come and say hello!


Loida

Loida Natividad

Job Title: Unit Manager

Joined: 2003

Hi, I am Loida and I have been at Rose Lodge since 2003.


Since joining, I have been a unit manager and I have vast experience in caring for elderly people and those living with Dementia too. I am dedicated to providing high-quality care for our residents and offering support to their loved ones too


Please feel free to come and meet when you visit our home as I would love to say hello!


Shane

Shane Taylor

Job Title: Memory Lane Unit Manager

Joined: 2022

Hi, I am Shane and I am the Memory Lane Community Manager.


I have been working in social care for over 10 years and I have a passion for caring for those living with dementia. I would love to show you around and have a chat about how we can help you.


Beccy

Beccy Worlding

Job Title: Administrator

Joined: 2016

Hello, my name is Beccy and I am the Administrator here at Rose Lodge.


I joined Barchester in 2016 and I am here to assist with any contractual questions that you may have and also to ensure that our residents and their families are fully supported by our home.


I have always enjoyed working closely with people and especially meeting residents, their families and friends. If there is anything that I can do to help - please do not hesitate to ask I look forward to meeting you and welcoming you to Rose Lodge very soon.


Leanne

Leanne Bird

Job Title: Senior Care Assistant & Dementia Champion

Joined: 2013

Leanne has been cherished member of the Rose Lodge family since 2013 and makes up part of our incredible care team.


She is also proud to be the homes Dementia Champion.


Speaking with great warmth, Leanne says the home is like a second family and how rewarding it feels to make such a difference in her residents lives.


Away from the home Leanne loves to spend time with her family, her children and grandchildren.


Cameron

Cameron Drew Peck

Job Title: Care Assistant

Joined: 2022

Cameron has been a valued member of the Rose Lodge family since 2022, serving as one of our exceptional care assistants.


She speaks fondly of her passion for caring for others and regards the home as her second family.


In her leisure time, Cameron enjoys reading, especially psychology and fantasy-themed books, and enjoys watching movies with her partner.