This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Please feel free to visit Rose Lodge at any time - the door is always open!
Onsite standard parking and disabled parking are widely available at the home.
Barchester Rose Lodge Care Home has a Review Score of 9.7 (9.663) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Rose Lodge Care Home has 81 reviews.
Review from Norah D (Niece of Resident) published on 23 June 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Jayne Masterson, General Manager at Barchester Rose Lodge Care Home
Thank you for your kind comments!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.663) out of 10 for Barchester Rose Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.663 for Barchester Rose Lodge Care Home is calculated as follows: ( (139 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 166 Ratings = 4.663
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Rose Lodge Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Sep 2018
Caring
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Job Title: General Manager
Joined: 2005
Hi, my name is Meg, and I am the General Manager here at Rose Lodge. I hope you find what you're looking for on our website.
I have been a part of the team here since 2005. I joined as a newly qualified Nurse, wanting to work with the elderly and improve the care and services they receive. I was promoted to Floor Sister in 2010 and then to Deputy Manager in 2015, becoming General Manager in 2017. I am so proud to be leading a wonderful team and feel genuinely blessed to be surrounded by all of them.
Please do pop in to see us, we would love to meet with you and show you around Rose Lodge.
Job Title: Deputy General Manager
Joined: 2018
Hi, my name is Viktorija and I have worked at Rose Lodge since 2015 and was promoted to Deputy General Manager in 2018.
I really enjoy caring for people and being able to support the team in delivering high-quality care to those living at home.
Please do come and see me, as I would love to talk with you about how we can help.
Job Title: Head of Activities
Joined: 2010
Hello, my name is Jane and I am the Activities Coordinator here at Rose Lodge I have been here since 2010.
My role is to engage and stimulate our residents by offering a range of activities for them to enjoy. I want to get everyone involved and make our home community and atmosphere as positive and welcoming as possible.
Making sure that our residents have things to do that they really enjoy doing is something that I am passionate about, It is so important to make sure that they are happy and enjoy all of the activities and events that we do with them. We enjoy creating new and special memories together.
Job Title: Head Housekeeper
Joined: 2014
Hi, I am Jackie and I am the Head Housekeeper at Rose Lodge.
I have been here since 2014 and I take great pride in ensuring the home environment is clean and tidy for everyone to enjoy. I would love to meet you and have a chat about you or your loved one and how we can help you.
Job Title: Head Chef
Joined: 1993
Hi, I am Dianne and I am the Head Chef here at Rose Lodge.
I have been working here since it opened in 1993 and I love my job. I enjoy cooking and baking for the residents as well as working with my dedicated catering team. Please do come and say hello!
Job Title: Unit Manager
Joined: 2003
Hi, I am Loida and I have been at Rose Lodge since 2003.
Since joining, I have been a unit manager and I have vast experience in caring for elderly people and those living with Dementia too. I am dedicated to providing high-quality care for our residents and offering support to their loved ones too
Please feel free to come and meet when you visit our home as I would love to say hello!
Job Title: Memory Lane Unit Manager
Joined: 2022
Hi, I am Shane and I am the Memory Lane Community Manager.
I have been working in social care for over 10 years and I have a passion for caring for those living with dementia. I would love to show you around and have a chat about how we can help you.
Job Title: Administrator
Joined: 2016
Hello, my name is Beccy and I am the Administrator here at Rose Lodge.
I joined Barchester in 2016 and I am here to assist with any contractual questions that you may have and also to ensure that our residents and their families are fully supported by our home.
I have always enjoyed working closely with people and especially meeting residents, their families and friends. If there is anything that I can do to help - please do not hesitate to ask I look forward to meeting you and welcoming you to Rose Lodge very soon.
