Park Vista Care Home

15 Park Crescent, Peterborough PE1 4DX
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9.7 64 Reviews
  • Park Vista Care Home, Peterborough
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Care Provided by Park Vista Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 59 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Andrew Joyce (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Park Vista Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £745
    • Self-Funded Nursing Care from £900
  • (these prices are only a guideline, please contact Park Vista Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Park Vista Care Home? View your Advertising Options

Park Vista Care Home Reviews (64)

Total of 64, showing 1-20
9.7

Park Vista Care Home has a Review Score of 9.7 (9.709) out of 10, based on 15 reviews in the last 2 years. Over all time Park Vista Care Home has 64 reviews.

Overall Experience

  • 51
  • 13
  • 0
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Date Published

64
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49

Review from Sandra C (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always around to help and have the residents' best interest. Home always clean and has recently been redecorated and looks amazing and homely. Staff very friendly. Excellent play team with loads of activities on offer.

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Review from Michael S (Son of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted with a smile from very friendly and professional staff. I am pleased my mother is a resident at this care home. She is well looked after and I have no concerns about her care. We visit my mother regularly and she always appears happy and contented.

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Review from Janice L (Wife of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

When my husband was sent here from the hospital the home was going through refurbishment. I had some doubt that he was in the right environment, but once I had met the members of staff I quickly realised he is in the right place for his needs. The refurbishment is now complete. It feels like home. My
husband is happy, therefore I'm happy. I can go home and know that he's in safe hands. Park Vista can be congratulated on their wonderful efforts in sometimes difficult circumstances. The staff here are dedicated, kind and thoughtful not only to the patients but also to the relatives who visit.

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Review from Heather P (Friend of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park Vista is a very caring place although it is an old building it is clean and welcoming, all the carers are friendly and helpful. My mother spent her final months in Park Vista and I felt supported through the very worst part of my life. I am sure that my cousin will receive the same support and
care.

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Review from Lynne B (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Park Vista since April 2024. Since moving here I can see she is so much happier and settled. While I can see a progression in her dementia her quality of life has massively improved. As a family we couldn't be happier with the facilities, the attention she receives from all the wonderful
staff, she has even made lots of friends which previously has struggled to do. A member of staff, in particular, is fantastic with Mum and she loves joining in all the activities.

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Review from E H (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good, much improved over the last few months. Nice to see the place being modernised and new flooring to help with cleanups. Would be nice for all rooms to have the new flooring. Would like to see a bath as not everyone likes a shower and hair washing facility for hairdresser.

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Review from Graham K (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Find the carers and all the staff are very helpful and all the rooms are kept cleaned very well. Recreation very good, altogether a very good care home all activities are well catered for.

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Review from Pauline D (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We placed Mum here after two very stressful experiences at other homes. We were initially hesitant because it's not the prettiest building but we have been absolutely blown away by the care and love of the staff at Park Vista to the residents.
The professionalism of the staff and the care and hard
work of all staff is second to none.
Mum can be challenging but they 'include' her in their staff meetings (!) and have so much patience with her.
The Interim Manager has been so supportive and has always been approachable.
We are glad we chose Park Vista.

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Review from Gary R (Son of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A care home that provided stability, warmth and compassion when all around me at this time had just fallen apart. My dad needed full-time care and support as his dementia had quickly progressed and Park Vista provided that caring environment I was looking for. The staff and senior management were always
approachable and are well-experienced with running the home for the benefit and comfort of its residents. My dad was looked after with dignity and compassion throughout his short but eventful stay and will hopefully be remembered for his humorous one-liners and wry smile. As a resident at Park Vista for only four months, he sadly passed away. He was 90 years of age. I cannot thank you enough for the quality of care he received and the support from staff who cared for him to the very end. Choosing a care home for your loved one is a daunting task but you need to be sure that you have made the right decision. I definitely did. Thank you to everyone.

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Review from N G (Brother of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff very friendly and my sister is certainly happy there.
We would recommend it to anyone needing care.
Residents are engaged in activities which we feel are beneficial for overall well-being.

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Review from Ruth C (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Park Vista in August 2022, just a few days over 2 years there. In that time I cannot thank the staff enough for their care and support to my dad and us as a family. The care home is very friendly and as much as can be a home from home. All of the staff are amazing and the Manager, Interim/Deputy
Manager is so supportive. Any issues raised (only in the early days were dealt with quickly). They keep me well informed at all times regarding my dad and always make time to chat with me when I visit from Manchester. Thank you to everyone.

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Review from Barrie J (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the amazing care of Park Vista Care Home for many years. The care and affection she has received from all the staff, but in particular from two particular staff members has been second to none.
There has never been a time when we have not been happy with the service even through the
difficult Covid years, the staff became part of her family and we have always felt they knew and understood Mum completely. Their communication has been fantastic and their genuine sorrow at Mum's passing was a comfort to us.
Thank doesn't even begin to cover what we want to say.

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Review from Joseph U (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, a particular member of staff and her team have been fantastic. They deal with very challenging situations daily. I can't thank them enough. Every time I've visited my father or called they have been very supportive. Kind regards.

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Review from Katy C (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for approximately 8 months now. I couldn't ask for better care for him. From the moment I looked around the home I felt welcomed and I knew he would be treated like an individual. His needs were listened to and have been met and more often than not they go beyond what has
been asked for. All the staff are approachable and will respond quickly to any requests and conversations had by either my father or myself.
They are reassuring for him and work quickly in response to his changing needs. They have excellent connections with the GP and ensure his needs are regularly reviewed and discussed.
It is a very welcoming home, both in its layout, decoration and friendly staff. Staff appear to be consistent as does their approach towards his care, helping him form positive relationships and maintain a regular daily pattern, which has been really important to him. They also welcome visits from his dog which has been a real positive for him!
Thank you to Park Vista!

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Review from Susan C (Daughter of Resident) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Today my sister and I visited our dad. He was waiting in the garden for us and he was with a member of staff from the entertainment department, we can’t praise her enough. We sat in the sunshine and played a few games of bingo with other residents, then we had a bit of a singsong. Nothing was too much
trouble for her.

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Review from Sandra F (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It was dad's birthday today and we had a pod visit. The activities coordinator did the usual covid testing and said she wished she had known it was dad's birthday. We get to the pod and it is all set up with a birthday banner and then he gets a birthday cake and his carers sing happy birthday. What
a lovely surprise and made the visit so special. Can’t thank her and the staff enough for a wonderful visit.

Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you Sandra for the kind comments. I will forward this to the Park Vista Team. I am delighted that even in these uncertain times we were able to provide your family and dad with a lovely experience.


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Review from Alison D (Daughter of Resident) published on 18 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Park Vista Care Home highly enough. This is a home in the true sense of the word. The staff are amazing and have looked after my dad as if they were related to him. My dad has very challenging needs but they continue to look after him in an extremely professional and caring way. Top
marks 10 out of 10.

Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for your kind comments. We strive to ensure all residents and their families feel a part of our community, especially in these current times. We very much appreciate your comments, and I will pass them on to the team.


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Review from S H (Wife of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival, we were made to feel very welcome and introduced to a lead carer who welcomed us. We were shown to the conservatory and made a cup of tea.
My husband was taken to be weighed etc, and then he returned to join us. We discussed medication and my husband's routine/likes and dislikes and notes
were taken.
Later we were invited to stay for lunch, the staff and chef all made an effort to chat. When calling the home for information on my husband, someone was available to feedback.

Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for this review. I will pass on your comments to the team.


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Review from Paul H (Son of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arrival, my mother has received exemplary care. The care staff greet you by name on every visit and let you know without asking how she is. We have been invited to lunch and made to feel part of the family. The rooms are clean and kept tidy and you feel that you and your family resident really
matter.

Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for your kind review. We are all delighted your mother has settled in well and is enjoying her time at Park Vista.


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Review from Graham H (Son of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Park Vista for the past six weeks after a prolonged stay on acute wards in hospital. He underwent 3 major operations and, at the age of 93, was suffering from pain, poor mobility, weight loss, pressure sores and had an indwelling catheter.
The care, professional skills
and total dedication of the amazing staff at Park Vista has, literally, transformed his life. Within this short period of time, he has returned to his old self and is both happy and content again. He no longer has a catheter, his pressure sores have completely healed, he has gained weight and is now eating and drinking normally again. He mobilises freely around his new spacious, light and homely environment in his wheelchair (he was previously confined to a chair or bed 24/7) and enjoys the company of residents and staff, participating in the many activities available in the home. Both myself and my family have no hesitation whatsoever in recommending this fantastic care home to others.

Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for the lovely review. I will pass on your comments to the team.


We are dedicated to providing a high standard of care to all our residents. I and all the team are delighted your father has benefited from this.


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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for Park Vista Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for Park Vista Care Home is calculated as follows: ( (135 Excellents x 5) + (36 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 179 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park Vista Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Park Vista Care Home

What types of Care is Park Vista Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park Vista Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Park Vista Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at Park Vista Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park Vista Care Home to the centre of Peterborough?

0.9 mile(s) as the crow flies, distance by road may be significantly further.